Firstly, Excellent impressions were made by the owner Cathy Taylor who provided a warm and welcoming experience. This was very quickly let down by the stained towels, horrid air conditioner, hard as nails bed, uncleaned state of the room and a general odour. Understood, for what we were paying, it wasn't meant to be the hilton on the south coast, but a 5 minute tidy could have made a big difference. Next, the TV wasn't tuned to any station and we were charged extra people fee's simply by having people in our room past 9pm. Room servicing missed clean towels and didn't fill up the toilet paper. We were also charged more $56 for makeup on the towels. It didn't occur however to Cathy that the towels were already pathetically stained. I'd suggest spend your money else where, with the money from additional fees we could have had a much more pleasant experience. Very Disappointing Indeed.
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