A huge disappointment! From the steps without ramp for wheelchair/ pram access to the unfriendly/ hardly operable reception it is a disappointment before getting to your room! Our apartment was outdated and musty almost like we were staying in the 70's and barely operable with around 5/20 working lightbulbs through out. No air con and heating consisted of a pint size old unsafe blow heater for the 2 bedrooms . Cleanliness was not up to scratch even a bonus used bar or soap left for us in the shower. A portable cot was requested and not available on arrival when we eventually tracked down reception the cot was cracked and un safe. The view that we paid a extra $50 dollars for mainly consisted of a run down apartment blocks washing and broken aerial, if you walked around the corner of the balcony (with no place to sit u can see the sea) what a bonus. The shower ( the one with the bonus soap) was more a dribble and the bath was rusty perfect for bathing baby. The toilet complete with skid marks at least flushed but be sparse as u only get one roll of toilet roll this is stated can and will not be replaced during your stay. I wish I could upload a few holiday snaps that we took of the apartment as a reminder of why not to book there! The location was good and the indoor pool was warm as a positive although the spa was dirty and the sauna not in use.
- Official Description (provided by the hotel):
- Just Fabulous Pacific Regis Beachfront Holiday Apartments. Looking for a Good Value & budget family beach holiday? Pacific Regis has got the best spot in Burleigh, with prime beachfront apartments have spectacular views, particularly from premium units (see rates & specials page). Set in a relaxed and peaceful environment short walk to shops within easy reach of major shopping, dining and entertainment venues, beautiful place perfect and handy, no car required with Superb Hosts to look after you and your family while exploring the Gold Coast on stopover or holiday. ... more less
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