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“Delightfully kept apartments” 4 of 5 bubbles
Review of Burleigh Surf Apartments

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Burleigh Surf Apartments
Certificate of Excellence
Brisbane, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Delightfully kept apartments”
4 of 5 bubbles Reviewed 8 June 2014

As a family group using 4 different apartments, found each one of them to be different of course but all absolutely perfect for ocean front views, cleanliness and modern conveniences. Access to each level is with a swipe card for only your level so all very secure.
Perfect location for that leisurely stroll, active stroll!!, jog or pushbike along the beachfront pathway.
A little out of the way though for easy walking access to choices of restaurants and cafes although there is a Coles centre and a couple of smaller shops on Broadbeach Highway just a short distance away. However those who don't mind that extra walk will find what's required within reach.

Room Tip: All rooms face the ocean with great views.
See more room tips
  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank kaybee57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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217 reviews from our community

Traveller rating
    134
    57
    10
    9
    7
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125
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • Danish first
  • English first
  • Japanese first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 May 2014

We stayed here on the weekend as my sister was getting married at the north burleigh surf club. We got such a shock with how amazing the room was, on the 23rd floor over looking the ocean and Gold Coast. Room was a 2 bedroom apartment, it was very modern and up to date. Couldn't fault it. We had a great stay and would definitely recommend to others and would stay again!

Room Tip: If you are wanting to overlook the surf club/ beach and surfers paradise I recommend room 23E. Also...
See more room tips
  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 15 May 2014 via mobile

My family and I have stayed here for 2 weeks every year for many years. Such a lovely place with modern, large, clean and comfortable rooms. The indoor pool and spa are great and you can use them all year round. Great tennis court. Walk to shops and club. Best of all the views are amazing!!

Stayed July 2013
Helpful?
1 Thank Natalie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 6 May 2014

Cannot recommend the location and view enough. The rooms are a great size, but furniture and decor are very outdated.
Reception/On-site Management need an attitude re-adjustment. They need to remember they are in a customer service position and there is plenty of other alternatives within a short distance.

Room Tip: Anything above the 15th floor
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Nicole L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burleighsurf, Manager at Burleigh Surf Apartments, responded to this review, 8 May 2014
Dear Nicole, Thank you for taking the time to post a review on Tripadvisor, all feedback is very welcome. We are pleased that you enjoyed our fabulous location and the size of our apartments, they are impressive. I am sorry to hear that you found the décor to be dated in the apartment you were in, all apartments are constantly undergoing upgrades and improvements in order to maintain high standards, I would have welcomed the opportunity to discuss any concerns you had during your stay in an effort to improve in any area you felt was lacking but unfortunately you did not approach us with your concerns. Of most concern to me are your comments regarding our Reception Staff. I have never received any negative feedback from our guests in more than 5 years relating to our long term Reception Staff who welcome each and every single guest with warmth and professionalism whether it be their first visit or their 30th visit. I am truly aghast at the prospect that any genuine guest would leave us with this dreadful lasting impression which all other reviews on this site would most strongly suggest as being inaccurate. We pride ourselves on offering excellent customer service to each and every guest along with our wonderful location and well maintained apartments and facilities. We would love to be able to dispel any negative impressions you may have had and welcome you back to Burleigh Surf Apartments in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

Had a 2 bedroom apartment 10c which was absolutely beautiful. Had everything we needed and more than enough room for the three adults sharing.
Apartment was spotlessly clean and very well maintained. Kitchen well appointed and there was a huge spa bath in the ensuite!
Reception staff very helpful and the whole complex is very secure.
We were very happy willing away the hours sitting on the spacious balcony and watching the world go by and did not want to leave.
Mac as, seven eleven and a Coles just around the corner. There is also North Burleigh Surf club across the road serving nice meals.
I would suggest you would need a car if you wanted to explore the coast although there are buses on the highway at the end of the street. There is secure car parking under the building.

We will definitely be back!

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MelbourneMaxxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central Coast NSW
Level Contributor
69 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

We stayed in a 2 bedroom apartment for 3 nights .... only wish it was longer. Position was great - could walk to everything. Apartment was lovely and clean and well equipped. Air con only in the loungeroom and would be beneficial in the bedrooms. The bedrooms faced the west and the busy highway so were very noisy!!! So you really needed to sleep with window closed and fan on - but that was still hot. Lovely big verandah overlooking the beach and hinterland. Could not ask for a better view. Pool, bbq areas and grounds all very well maintained and clean! Thought the price we paid was good value. Pop over to the North Burleigh Surf Club for a meal - great value and can't beat the view!

Room Tip: if possible get a room without bedrooms facing highway (or get air conditioned rooms)
See more room tips
  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kris052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hervey Bay, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

My Mum and Dad had a wonderful time. They thought the Unit was lovely and spacious with beautiful views and the staff very friendly and helpful. It was also handy to the the Surf Club, Coles and McDonalds.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Helen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Burleigh Surf Apartments

Property: Burleigh Surf Apartments
Address: 238 The Esplanade, Gold Coast, Queensland 4220, Australia
Region: Australia > Queensland > Gold Coast > Burleigh Heads
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #14 of 34 Speciality Lodging in Burleigh Heads
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Burleigh Surf Apartments 4*
Number of rooms: 101
Official Description (provided by the hotel):
Burleigh Surf Beachfront Apartments are perfectly positioned boasting magnificent ocean views and capturing the spirit and essence of picturesque Burleigh Heads.As you walk from the entrance of Burleigh Surf you cross the road to beautiful Justin Park which faces North Burleigh. Justin Park is filled with BBQ facilities, seating, swings and playground areas all under a spectacular canopy of tropical pine trees. Burleigh Surf is an easy walk to a variety of surf clubs, cafes, restaurants, public transport and the Burleigh Heads National Park.Our premier self-contained 1, 2 and 3 bedroom apartments are opposite one of the Gold Coast's most awesome patrolled beaches and surfing playgrounds – ‘North Burleigh’. Burleigh Surf has excellent facilities for all the family. These include an indoor heated pool, heated spa, sauna, gymnasium, outdoor pool, full size fully lit tennis court, and games’ room with a billiard table, internet kiosk and three beautiful covered BBQ areas - all set in idyllic landscaped gardens. ... more   less 
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