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“Relax or get active”

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2nd Avenue Apartments
Certificate of Excellence
Sydney, Australia
Level 6 Contributor
166 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Relax or get active”
Reviewed 23 April 2012

Our second time at 2nd Avenue and we loved it.
The two bedroom apartments are 1st class with great views, good beds, all amenities and a nice decor. The location is great, just across the road from Burleigh Beach and 5 min walk to Burleigh Heads village with its cafes and shops. There is one indoor and one outdoor pool, a sauna and spa pool on site which means you don't need to get in the car to have fun.
Burleigh is a good base to tour the Gold Coast region by car but the public transport buses are not a good option. Our tip is to take a drive into the hinterland mountains for a great nature experience.

Room Tip: Side apartments have views of the hinterland
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank 2painfull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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406 reviews from our community

Traveller rating
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    14
    5
    5
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230
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
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  • Italian first
  • Japanese first
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  • Any
English first
Nelson, Nelson, New Zealand
2 reviews
Reviewed 15 April 2012

We have just had nine nights in a two bedroom apartment on the sixth floor. Our apartment was just lovely, had everything we needed for our stay, was very clean and tidy, spacious and had the most beautiful sea views. The staff and management were very friendly and helpful. The indoor and outdoor pools were great and very much enjoyed by our children. We had a rental car and the secure underground carparking was great.
The apartment block is in a great location just across from the beach and a short walk to shops, restuarants and playgrounds for the kids.
We absolutely enjoyed our stay at 2nd Avenue and would love to come back again. Will be recommending to our friends and family.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Felicia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamilton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2012

stayed at 2nd avenue after being referred to by friends. couldn't of asked for better. Facilities are great for all weather with indoor and outdoor pool and location to beach easy. Cafes parks walkways etc all easy walking distance and a nice relaxed feel about the area.
Apartmets were lovely we were in a standard two bedroom and thought we may have been dissappointed because there are executives, but the very obliging resident managers gave us access to an executive to view and even though they were also very good ours was still excellent for the price. I work in hospitals where cleanliness is priority and these apartments were very clean and well maintained. We had a bulb go on one of the bedside lamps and that was fixed within no time after reporting it. As we were trying to travel with as less luggage as possible having two small children we were going to hire a stroller but were very kindly lent one by the resident manager. We will be going back.

  • Stayed March 2012, travelled solo
    • Value
    • Location
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Helpful?
1 Thank 89kiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brisbane
Level 1 Contributor
1 review
Reviewed 12 April 2012

cant say enough about this hotel.
we travelled with 2adults and 2 children, and from day1 were welcomed into the building and felt at home from the onset.stayed on the 20th floor room c roomy apartment with spa ,ac and plasma tvs ps3 for the kids with unlimited dvds and games,location fantastic to restaurants shops ect.
will be booking another trip through this hotel fantastic!!!!!!!!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smithyhv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toowoomba, Queensland, Australia
1 review
Reviewed 11 April 2012

We have stayed at 2nd Avenue three times now - on the first two occassions the apartments were very good but our most recent visit for Easter this year was disappointing with regard to the apartment - the apartment was not clean - it either needs a good spring clean or should be renovated but I have to say it was dirty - I know it's a busy time of the year but really people expect to arrive into a clean apartment - the accummulated dust and dirt in corners and on skirting boards is not good, splashs of something on walls is not pleasent, my husband found an empty water bottle under the couch - disappointed as we really love the location.

Room Tip: Ask for a renovated apartment
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Gillian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 March 2012

Fantastic location, but a general lack of maintenance and rude, unhelpful weekend managers reduced our holiday experience to 1 star (for location, including the great takeaway across the road).

We found mildew around the inside of doors (yes, Qld IS having a wet summer, but REALLY!). You have to stand in the bath to open and close the bathroom curtain. DVD player did not work. Street noise is a big problem - not helped by being unable to properly close the windows. The mattress was well past due for replacement. The lift is slow (with terible music). The indoor pool is great for wet weather, but the leaking roof and rust on joins in roof detracted. I could go on and on. And if you want a genuine ocean view and breeze, definitely request above level 8.

Room Tip: If you want 4 star accommodation, go elsewhere.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travellin_on_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2ndAveManagement, Manager at 2nd Avenue Apartments, responded to this review, 19 March 2012
Dear Reviewers,

We are sorry to hear you did not enjoy your stay here at 2nd Ave Apartments. This is not the usual responses we get from reviewers. I must however, pouint out some glaring oversights by this reviewer. I was sitting in the back office when the reviewer checked in and I heard her say to our After Hours Manger, "if you want our further business, then I suggest you give us a high floor". These sort of comments the moment someone checks in triggers that these guests are going to cause problems. Sure enough, on the Saturday evening, our resident mangers responded to a complaint that the DVD was not working. It is a Sony PS3 player and it was working perfectly. The guest simply didnt know how to switch the LCD TV to the PS3 input despite detailed instructions in the compendium. The guests were very agitated between themselves, In fact, the guests were argueing between each other whilst the Manager was sorting their problem.The lifts are in perfect working order and the music is simply a radio tuned to 92.5 Gold FM. In summary, we strive to make all our guests stay enjoyable, but when they are yelling at themselves all weekend, nothing could possibly appease them.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairns
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 March 2012

My husband and I recently enjoyed two lovely weeks in an apartment on the 26th floor at 2nd Ave whilst convalescing following surgery. We were very impressed with the high quality and cleanliness of the interior and exterior, and the fine attention to detail. The owners and staff were incredibly helpful and any request was met with enthusiasm and a smile. Everything you need is within walking distance, with the beach on the door step. There is free parking for those who choose to hire a car. Breathing that beautiful fresh air and enjoying the magnificent view from our gorgeous apartment ensured that we will return to 2nd Ave on a regular basis.

Room Tip: Beautiful views from either side of the building.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ShirleyCairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about 2nd Avenue Apartments

Property: 2nd Avenue Apartments
Address: 3 Second Ave, Gold Coast, Queensland 4220, Australia
Region: Australia > Queensland > Gold Coast > Burleigh Heads
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #3 of 33 Speciality Lodging in Burleigh Heads
Price Range (Based on Average Rates): ££
Hotel Class:4 star — 2nd Avenue Apartments 4*
Number of rooms: 84
Official Description (provided by the hotel):
Situated only 50 metres from the ocean and along the Esplanade of Beautiful Burleigh Heads is 2nd Avenue Apartments. This well known landmark building offers a relaxing stay for the couples and family. Enjoy our Indoor Heated Pool and Spa for all year round swimming, our outdoor pool and spa, the full size championship tennis court and 3 BBQ areas set in landscaped gardens. We offer, one, two, three and even four bedroom fully self contained apartments. All apartments have fully equipped kitchens and laundries. We offer free Wireless Broadband and Sony PS3 players in all units. There is a free Movie and PS3 library for your enjoyment. Capture uninterupted views of the ocean from your own private balconies. There are play grounds on the esplanade for the kids and patrolled beaches right opposite. ... more   less 
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Also Known As:
2nd Avenue Apartments Hotel Burleigh Heads

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