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“Rumba Rumemorable”
Review of Rumba Beach Resort

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Rumba Beach Resort
Ranked #1 of 16 Hotels in Caloundra
Certificate of Excellence
Australia
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Rumba Rumemorable”
Reviewed 11 March 2014

Perfect for a pampering weekend or longer.. right across the road from the beach… rooms exceptional… spotless.. spacious.. memorable.. well equipped…pools…romantic … perfect for couples/ singles / families ..

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annielittle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William D, General Manager at Rumba Beach Resort, responded to this review, 12 March 2014
What can I say, brilliant review. Thank you so much! We hope to see you again. Bill.
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583 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 March 2014 via mobile

We were not disappointed with this hotel and agree with all the previous positive reviews. We arrived in our Nissan Leaf and the staff couldn't have been more helpful in arranging for us to charge it. Top marks from us!! Your greatest asset is your staff, thank you all.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank JBinBrissie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William D, General Manager at Rumba Beach Resort, responded to this review, 12 March 2014
Thanks for your comments. I'm glad our team know what they're doing. I had know idea we had car bays to recharge electric cars. I'll need to update our brochures :-) Thanks again, Bill.
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Brisbane, Australia
Level Contributor
97 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 8 March 2014

We stayed 2 nights @ the resort in a one bedroom 5th floor apartment.
On the positives:
* It was spacious
* 2 bathrooms which was good
* Well equipped
* Well furnished
* Clean (except for floors)
* Views were good
*Great location
* Great customer service
On the negatives:
* Like staying above a kindergarten - acoustics from the swimming pool with children were really loud. Pool open from 8am to 9pm so lots of noise for a long time, so not really a 'couples' break more family orientated
* At $240 per night we would expect clean towels. But no towel change but a note that you can 'wash your own in the washer provided' - NO thanks that is why I've gone away!
* If you are not aircon people, then don't stay here in the heat - very stuffy, no airflow so have to have aircon on
We did however fill out a 'feedback' form as there were a couple of things not working and the GM contacted us within 30 mins of departure to explain situation and apologise, which demonstrated great customer service, so well done.
So in total, it is a good place to stay and would be ideal for families, but not so for a 'quiet' get away as a couple (and of course this is only our opinion)

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 1Scarlett1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William D, General Manager at Rumba Beach Resort, responded to this review, 12 March 2014
We really appreciate your honest comments, and agree that sometimes we do have a bunch of kids at Rumba. We will always try and deliver the best experience we can and strive to improve wherever possible. Bill.
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Brisbane, Queensland, Australia
Level Contributor
79 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 4 March 2014

If you're after a great location with 5 star amenities Rumba delivers, especially if you are travelling as a family. Very stylish apartments with all the mod cons and a Nespresso coffee machine so bring some extra pods if you have one of these at home.This is a great place for chill by the beach which is 30 meters across the street with daily kite surfers putting on a show. The water is also lovely and calm which is great if you have little ones. If possible get the front apartments for views across the inlet and out to sea. There is an outdoor spa and two pools, one of which is heated. One has 'port holes' which look into the restaurant below. Lots of fun for the kids. There are some good dining choices nearby with Tides Restaurant an absolute standout and not to be missed. Only brickbat was housekeeping not replacing towels but it was a luxury to have the room tidied every day. You don't normally get that with an apartment.

Room Tip: Front apartments.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T-TEMPLEMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William D, General Manager at Rumba Beach Resort, responded to this review, 6 March 2014
What a generous review, thank you for taking the time. I'll be making sure today to reenforce to all our housekeepers that all towels are replaced daily, unless they've been hung up for reuse. Thanks again and great photos too. Bill.
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Sydney, Australia
1 review
Reviewed 26 February 2014

If you're looking to stay south sunshine coast then the location is perfect.

The room is clean, modern, big, & i'm sure if you're given a room with a beach view then it would be nearly perfect. We were given a room right at the back with a pool view :(. Also cleaning wasn't great, in a 2 night stay we weren't given clean towels, & dishes weren't washed.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DJS1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William D, General Manager at Rumba Beach Resort, responded to this review, 1 March 2014
Thank you for taking the time to review your stay at Rumba. I'm really concerned about your comment on our cleaning. We pride ourselves on being 100% in this area. I am sorry if we let you down here. I do understand your comments regarding towels and dishes. As a self-contained property, we offer a light daily service, making beds etc. Towels are not replaced when they're left hanging. I'm so sorry if the information we provided wasn't fully clear to you. We hope to see you again, Bill.
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Brisbane, Australia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 February 2014

We recently stayed for 3 nights in a resort spa room. The room was quite large, very clean and comfortable. Even though we did not get a chance to use the swimming pools or spa, they looked very clean and inviting.

The rooms have ducted air-con which made it very comfortable as it was quite hot while we were there. I don't think the air-con into the main bedroom was working properly as it did get warm at night if you closed the bedroom door.

The beds are soooo comfortable and quite large.

The location is excellent as you can walk out the back of the apartments onto the Esplanade, or if you head out the front it is only a small walk to the main street, and the Sunday markets.

The staff we encountered at reception were very pleasant.

If staying at Caloundra again I would definitely book here again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brisbanite723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William D, General Manager at Rumba Beach Resort, responded to this review, 1 March 2014
Just a quick line to thank you for your review. We really appreciate the effort and I hope other travelers find it useful. Cheers, Bill.
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Los Angeles, California
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 February 2014

Very comfortable apartment, 1 bedroom with two baths (including a jacuzzi). Extraordinarily spacious, with very well-equipped, stainless-applianced kitchen, as well as an in-unit washer and dryer. Perfectly located, a block from beach and near wonderful restaurants.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LA1289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William D, General Manager at Rumba Beach Resort, responded to this review, 11 February 2014
Thank you so much for writing such a great review. It's a real compliment. especially from an American guest used to such high standards in the US. We really appreciate the effort. Regards, Bill.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rumba Beach Resort

Property: Rumba Beach Resort
Address: Bulcock Beach Esplanade | Reception on Leeding Terrace, Caloundra, Queensland 4551, Australia
Phone Number:
Region: Australia > Queensland > Sunshine Coast > Caloundra
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Caloundra
#1 Top resorts Hotel in Caloundra
#1 Spa Hotel in Caloundra
#1 On the Beach Hotel in Caloundra
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Rumba Beach Resort 5*
Number of rooms: 60
Official Description (provided by the hotel):
Rumba Beach Resort brings to Caloundra the finest boutique hotel facilities. With arguably the most well-appointed guest suites on the Sunshine Coast, Rumba Resort integrates the relaxing atmosphere of a tropical resort with the convenience of being right in the heart of town. Cafes and fine dining restaurants pepper the beachfront esplanade and a network of boardwalks and coastal pathways link the main shopping precinct to the locale’s famous surf beaches and beyond.Stunning 1, 2 and 3 bedroom guest apartments offer spa ensuites, espresso coffee machines and home theatre systems, all as standard. Rumba's pool bar known as 26degrees is a relaxing and enjoyable place to unwind. Drinks are served on Rumba's pool deck by friendly and professional wait staff. ... more   less 
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Also Known As:
Rumba Beach Hotel Caloundra

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