The hotel is located in the best part of Caloundra and is practically bordering the bay. Arguably the best located hotel in Caloundra with the nicest views of the ocean, bay, and Bribie Island and close to restaurants, shops, supermarkets, etc. We booked a room in the 2nd floor. The room was huge with kitchenette and jacuzzi and was overall very clean. Liked how the jacuzzi was in the middle of the room since we could have a relaxing spa treatment while watching TV. There were some old/slightly decaying parts in the room such as metal tubes in the toilet but they posed no inconvenience at all to us. The bed was very comfy and the sheets were decent enough though. The a/c heater was in good condition and kept such a large unit well heated, however, it was a bit noisy (again, not too bothered by it). The room has the best ocean view we could ask for and a decently sized balcony to enjoy it. If you bring a car, there is an underground secure carpark with direct elevator access.
Service was as expected. Staff were friendly and showed us how to located and reach certain places. The only issue we had was the inflexibility of the staff to allow for late checkout (about 1 hour later) despite the fact that checked in a bit late. Could have used that extra one hour sleep.
All in all, we had a great time here and will come again if we stay in Caloundra.
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