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“Unbeatable location and views”
Review of La Promenade

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La Promenade
Certificate of Excellence
New Zealand
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Unbeatable location and views”
Reviewed 26 August 2012

This hotel is all about the views.The room was really spacious and looked directly on to the water. We had the private rooftop courtyard which I loved- where else can you stay that gives you a private courtyard with your own BBQ (and outdoor spa in summer) and stunning ocean/island views from both the rooftop balcony and the room balcony.
Yes the indoor furniture (sofa in living room) needs replacing. But the whole room/bathroom/facilities etc were clean and functional.
The location is awesome, the staff were friendly, and for what it lacked in sofa quality it made up for in other areas. And with a location and views like that we didn't spend much time on the sofa watching TV anyway. If you book a ground floor room you can even fish from the front of your unit. I would happily return.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kiwi8282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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140 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2012

Very disappointing ... The views & location were wonderful however the extremely old furniture/ dirty floors was a let down. The room was very poorly lit and the 'kitchen' was poorly equipped - not even a toaster.

The couches are the wicker variety which are caked in dust (in grooves). I had to complain as not only was the dust terrible, they were covered in mildew! The receptionist came and put sheets over them.

It's such a shame as they (the owners) could do so much as it had a lot of potential. We won't be returning.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AMCLPU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 August 2012

The hotel is located in the best part of Caloundra and is practically bordering the bay. Arguably the best located hotel in Caloundra with the nicest views of the ocean, bay, and Bribie Island and close to restaurants, shops, supermarkets, etc. We booked a room in the 2nd floor. The room was huge with kitchenette and jacuzzi and was overall very clean. Liked how the jacuzzi was in the middle of the room since we could have a relaxing spa treatment while watching TV. There were some old/slightly decaying parts in the room such as metal tubes in the toilet but they posed no inconvenience at all to us. The bed was very comfy and the sheets were decent enough though. The a/c heater was in good condition and kept such a large unit well heated, however, it was a bit noisy (again, not too bothered by it). The room has the best ocean view we could ask for and a decently sized balcony to enjoy it. If you bring a car, there is an underground secure carpark with direct elevator access.

Service was as expected. Staff were friendly and showed us how to located and reach certain places. The only issue we had was the inflexibility of the staff to allow for late checkout (about 1 hour later) despite the fact that checked in a bit late. Could have used that extra one hour sleep.

All in all, we had a great time here and will come again if we stay in Caloundra.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 July 2012

My friend and I stayed at La Promenade for a weekend away in July 2012 and were a little dissapointed in the rooms. I work at an immaculate 4 1/2 star hotel in Brisbane city and after 10 years in the business I know how hard we work to keep our 4 1/2 star rating so I was very suprised that La Promenade is advertised at 4 1/2 stars.
The view and location was fantastic! It was just gorgeous spending time on the balcony over looking the water, boats and locals fishing along the board walk.
The apartment was older and you could tell that the managers tried very hard in keeping this apartment clean. I was impressed with the cleanliness but the condition of the bed was horrible and I went home with a sore back! This bed was very old and you could hear and feel every spring!
The cane furniture was dated and the fabric on the couch was sticky and smelly.
The spa bath in the middle of the living area was interesting but I think the green colour of the spa made it look a little worse - a fresh coat of paint would have brightened up this apartment!

If Management updated the cane furniture and spent a little money on a new comfortable bed, this apartment would have been a delight to stay in.

Room Tip: Ask for a sea view! it definitely made us feel better about disapointing apartment
See more room tips
  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelBug86_04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grafton
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 May 2012 via mobile

Comfortable.Only complaint is the tv quality wasnt real good, would recommend an update. The spa in the bedroom is interesting. Clean. I would stay here again

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ssampson88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
123 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 28 March 2012

This hotel has a good position on the sea front. Ask for a sea view - we did and it made the room issues seem better. The rooms are dated. There is a serious lack of lighting in the room to the point you can hardly see in the kitchen area. Our bathroom smelt like a sewer - you have to wonder if the cleaner cannot smell or has maybe got used to it. Relatively good ametities in the room, washing machine, tumble dryer etc and good size fridge all handy if you are staying for a few days as we were. The TV wouldn't work - no reception after a few minutes trying to get it to work I went back to basics and checked the cables, the TV table was so far away from the aerial socket that the cable couldn't reach so no wonder it didn't work. Just a minor annoyance but you'd expect something so simple to be in working order. The cafe downstairs is very good, breakfast is great. So all in all this hotel is dated and still charging high prices as if it were brand new - go somewhere else but use the cafe :)

Room Tip: If you do decide to stay here pick a sea view.......
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank claire_marshall34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guyra, Australia
Level 4 Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 March 2012

We were extremely disappointed with the state of our unit. The floors were disgusting with our feet sticking to the floor. The smell was horrendous of strong chemicals. The plastic plants had 2mm of dust over them, there was only one role of toilet paper, the furniture was very uncomfortable, there was mould along the balcony, the spa was unclean, threats of a 900 dollar bill if we cooked or showered incorrectly did not sit well, there was no where to put our bags, half the coffee satchels were solid and stale, the tv reception was crap, the light fittings were dirty and missing. We will not be staying here again and will tell everyone we know how disgusting it was. To top of our stay when we arrived home at 7pm on Saturday night one of your guests had urinated in the reception area. self rated at 4.5 stars you have got to be joking try 3 stars max.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aquasambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Promenade

Property: La Promenade
Address: 4 Tay Ave, Caloundra, Queensland 4551, Australia
Region: Australia > Queensland > Sunshine Coast > Caloundra
Amenities:
Beach Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 51 Speciality Lodging in Caloundra
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — La Promenade 3.5*
Number of rooms: 19
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