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“Need to lift their standard!! Go back to basics.”

Mcdonald's Family Restaurants
Ranked #144 of 212 Restaurants in Caloundra
Restaurant details
Reviewed 18 June 2014

McDonalds once upon a time could price themselves on their food and customer service. We have visited different stores but this was definitely the worst. Went to McDonalds Caloundra on Saturday morning just on lunch time and yes it was busy but that should not excuse the standard of food being presented. Purchased the schnitzel with citrus aoli dressing. I was appalled to see the lettuce was all brown and dead looking. Carrot was like wood. No filling on half and the other should have been tossed in the bin. Schnitzel was well overcooked and they might as well have just sliced the onion in two as the pieces of onion were half an inch thick and seriously the standard of food was miserable. Staff were frantic and not friendly at all and did not even give eye contact. The store seemed dirty just on looking around and table and chairs were tacky to touch. Very sad that the standard that once was up there has since dropped to a fail! Store managers, start training your staff in how to cook and serve customers. Very disappointing and won't go there again in a hurry. On complaining to Manager on site showing her the state of the food, there was only an annoyance and no attempt to fix the problem. Unless you are desperate, drive on to another location.

    • Value
    • Atmosphere
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    • Food
2  Thank 000Irene000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 - 23 of 23 reviews

Reviewed 17 April 2014

Only a couple of people waiting at the counter, and a few in the drivethru, but 7 orders on the board, 3 people running around like headless chooks and no one serving at the front counter. Give it a skip and head up the road to 1 on Bullcock like we did.

2  Thank TN007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

Good times great taste at mc Donald's. would like to see Ronald McDonald working behind the counter.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013

The best thing about Maccas is the coffee and banana bread offer. Would have it every day if possible. Good efficient staff and lovely seating area outside so you can watch the kids on the playground. I come here often to catch up with friends.

Thank Hannah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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