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“Many pluses, but room for improvement” 3 of 5 bubbles
Review of Raintrees Resort

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Raintrees Resort
Ranked #14 of 16 Hotels in Caloundra
NZ
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Many pluses, but room for improvement”
3 of 5 bubbles Reviewed 4 January 2012

I have stayed here numerous times since the 90s. The grounds are great and well kept. Location is good for a beach holiday. The units are a good size. However they are individually owned and vary enormously in the standard of fit out and up keep. Some are great, some average, some poor.

The one I last had had a lot of outstanding maintenance most of which could be easily fixed or cheaply replaced e.g. peeling paint on a bedroom ceiling, mould in very old prints, peeling veneer on a vanity, shower screens jammed, old crockery, curtains rails loose. This reluctance to repair and replace with new tired items really let down what could easily be a very pleasant unit.

  • Stayed October 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank NZL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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57 reviews from our community

Traveller rating
    21
    24
    7
    2
    3
See reviews for
39
8
Solo
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Business
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Point Cook, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 17 December 2011

We stayed at Raintress in October for 6 nights, Was fantastic we arrived early and lady in the office happily gave us our keys early.. We had our children with us and they enjoyed the swimming pool , beach and playgrounds nearby. We enjoyed every part of it, Quite peaceful family place to stay.. Will will be back!!!

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kristy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick Queensland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 8 December 2011

When we first arrived, we were greeted by a rude and unfriendly manager and then had to wait 15 minutes to get into our room because we had been given the wrong keys and few instructions. We had only one car park for a 3 bedroom apartment and even though it was half full, they wouldn't allow the second car to park underneath resulting in a parking fine in wet weather. We had to pay for more toilet paper, with only 2 rolls supplied for seven people for 3 nights. The staff were rude and called us "You people". The manager was rude to my brother because he picked up a flower off the front desk. It was right next to an un-patrolled dog beach not suitable for swimming in.I don't suggest you go there if you have children or even if you don't. We had a bad experience which ruined the whole holiday. Go to Shearwater Resort at Kings beach instead.

Room Tip: Don't go at all. The rooms were motel quality with rock-hard beds.
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  • Stayed December 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Isobel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 14 November 2011

Loved it This resort was the best I have stayed in for a very long time. It was very clean and the maintenance was great, Short walk to the beach/shops/BBQ's and another plus was the underground parking under security.
The unit was very spacious new appliances were new and Management and staff were very friendly I WILL be going back to this Resort.
Thank You Gold Coast Holidays for the referal to this resort and NO Myra you canot have our Trike : )
Thank You best regards
Kerry & Jenny Whitehead

Room Tip: I could not advise of room choice we had unit 21 I am very fussy with rooms I stay in, this Resort p...
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kerry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 17 October 2011

We were not impressed with Raintrees. The accommodation was in much need of upgrade. Paint cracking, fans falling apart, dishwasher barely working, fridge door didn't shut properly, curtains falling off hinges, bed terribly lumpy, lights of poor quality. The waterslide was great for our little boy and he had a lovely time there. THe alarm was set for midnight on the first night and woke us all up and when I complained the manager shrugged and said that it intimated that it regularly happens (so check that they's off)! All in all I would not recommend.

  • Stayed October 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Selena T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 16 September 2011

We loved the resort. Staff were very friendly and helpful. Rooms nice and spacious. We were given a groundfloor apartment with an awesome rainforest in our backyard. We loved sitting outside at night and listening to the waves. My daughter loved the pool and slide and enjoyed our walks to the beach..less than a minute away. Shops and cafes within walking distance and tourist attractions within 20mins. We will be back. Really good for young families.

  • Stayed September 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BubbaGee1911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VICTORIA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 24 October 2010

We arrived here from a really early flight, our kids were very tired, our apartment was ready so the lovely lady checked us in early. We stayed for 2 nights and even though it rained the whole time the kids still got to go in the pool with waterslide. This place is in a fantastic location, surrounded by rainforest you walk down the track and you are on the beach, park and shops and cafes. Just a short drive or walk on track to main part of Caloundra. Rooms were great, plenty of space, lots of utensils etc in kitchen and 2 courtyards to sit in. I would definitely stay here again great price and owners are very friendly.

  • Stayed October 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michele J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Raintrees Resort

Property: Raintrees Resort
Address: 1 Bryce St | Moffat Beach, Caloundra, Queensland 4551, Australia
Region: Australia > Queensland > Sunshine Coast > Caloundra
Amenities:
Free Parking Kitchenette Spa Swimming Pool
Hotel Style:
Ranked #14 of 16 Hotels in Caloundra
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Raintrees Resort 4*
Number of rooms: 39
Official Description (provided by the hotel):
Raintrees on Moffat consists of two and three bedroom spacious well appointed apartments with absolute beachfront access and no road to cross, making it an exceptional holiday destination in Caloundra, Sunshine Coast, Australia. One of the best surf beaches in Caloundra on the Sunshine Coast, beautiful Moffat beach is only metres away. Raintrees is nestled amongst two acres of lush natural rainforest, this combined with safe lake swimming, makes Raintrees on Moffat the unique Caloundra, Sunshine Coast holiday accommodation. Why not sit back and enjoy the peace and tranquillity of Raintrees, away from the hustle and bustle of city life. All you could wish for in the perfect getaway with rainforest, beach, and places to eat out within easy walking distance. Our main pool has a water slide and is heated to around 27C degrees. Once you have arrived you just will not want to leave. Many of our guests continue to come back year after year. FACILITIES  2 Beautiful Rockpools - a great place to relax and catch the winter or summer sun  1 Heated with 8m Waterslide & Spa - just what the kids require all year round  Undercover security parking  2 covered BBQ areas with outdoor furniture  Resident managers, Ian and Kerry Tuena ... more   less 
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