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“Place is run down and tired”
Review of Mantra Zanzibar

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Mantra Zanzibar
Ranked #3 of 16 Hotels in Mooloolaba
Certificate of Excellence
Reviewed 27 January 2008

Zanzibar


Accommodation is no where near 4 star. From stained bed linen, stained carpets, cracked crockery, little or no suitable cooking utensils this accommodation is old tired and in worse shape than the average cheap motel. Outside furniture on balcony (see pictures) gives a good insight into the quality of this accommodation. Outside barbecue area don’t seem to be serviced, so barbeques are disgusting, and although they have 2 one does not work at all.

We complained to management and were told that as all units are privately owned, there is little or nothing they can do unless the owner agrees to fix these. Frankly this should not be my problem, and should be the management company "Mantra". Maybe Mantra only manage old and tired properties. Being a big management company its seems all about their share of the take in rental with the least amount of money being spent on basic maintenance. I dont beleive that Mantra can do nothing with the ownerrs, they can simply state that if the apartment is not up to scratch, then remove it from the rental pool. Overall this is 1 to 2 star accommodation at a pretty expensive price. I think Zanzibar is trading on its old reputation.

One can do a lot better if you choose newer accommodation in the area.

We stayed at Cilento previously and although the apartment had no views of the ocean the apartment was clean very well stocked with unchipped or unbroken crockery and the management helpful and courteous. The only thing that Zanzibar has going for it is the view of the ocean due to its location, as for the rest it does not make up for a very poorly maintained and run down apartment.

Stay at Zanzibar at your own risk, and look forward to possible disappointment. You might be lucky and find a unit that is well maintained by its owners, but this cannnot be guaranteed. We had friends staying in another apartment, with torn and worn carpets, musty damp smell, and requested a change of apartment a few days later, so I don’t believe our issues are isolated.

Good luck Zanzibar, we love Mooloolaba but won’t be back staying in your apartments.

Stayed: January 2008
12  Thank poopall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraGM, Guest Relations Manager at Mantra Zanzibar, responded to this reviewResponded 2 March 2015

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Mantra Zanzibar

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488 - 490 of 490 reviews

Reviewed 14 January 2008

Went to Mooloolaba with my wife and 3 young boys. A great town, great beach and very friendly locals.

In short I would say this property is well past its prime.
The location is quite good and the staff are very friendly and acommodating. These are the only positives.

The rooms are very tired with very old furniture. Carpets and lounges are quite dirty. Hallways to rooms were also filthy.

Disappointed that there was no BBQ on deck. They do have two BBQ's near pool.

Room decor is quite dated.

Pool area is quite uninviting.

Wont stay here again.

If you do come to Mooloolaba make sure you do the day trip to Fraser Island!

  • Stayed: January 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
8  Thank gkace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraGM, Guest Relations Manager at Mantra Zanzibar, responded to this reviewResponded 2 March 2015

Thank you for your review

Your comments have been flagged for review.

Kind Regards
Mantra Zanzibar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2016
Google Translation

  • Stayed: August 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank hirominBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraGM, Manager at Mantra Zanzibar, responded to this reviewResponded 8 December 2016

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Additional Information about Mantra Zanzibar

Address: 47-51 The Esplanade, Mooloolaba, Queensland 4557, Australia
Region: Australia > Queensland > Sunshine Coast > Mooloolaba
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Mooloolaba
#3 Luxury Hotel in Mooloolaba
#3 On the Beach Hotel in Mooloolaba
#6 Romantic Hotel in Mooloolaba
Price Range: £130 - £318 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Zanzibar 4.5*
Number of rooms: 32
Official Description (provided by the hotel):
Overlooking Mooloolaba Bay, Mantra Zanzibar offers beachside accommodation choices including 2 and 3 bedroom apartments and penthouses. You will enjoy all the resort facilities and services you need with an outdoor heated pool and spa, fully equipped gym, complimentary undercover parking, in-room internet access, tour desk, child minding and laundry service. Mooloolaba is home to many of Queensland's best attractions including UnderWater World, the Eumundi Markets and just 20 minutes drive away is the famous Australia Zoo. Located on The Esplanade we are just minutes walk from trendy sidewalk cafes, bars, restaurants and boutique stores making for a truly memorable getaway. ... more   less 
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Also Known As:
Mantra Zanzibar Hotel Mooloolaba
Zanzibar Hotel Mooloolaba
Zanzibar Apartments
Zanzibar Hotel Apartments

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