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“This resort is now in my top 10!”

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Pacific Beach Resort
Certificate of Excellence
Brisbane, Australia
1 review
“This resort is now in my top 10!”
Reviewed 26 June 2010

My friends and I absolutely loved our stay at this amazing resort and the staff were great!!Even though they don't have room service, they made up for it by making mine and my friends rooms spectacular! Me and two of my friends stayed in unit 26 and my other friends stayed in unit 33. Unit 26 was really nice with not one but Two air-conditioners!! We didn't need to use our car because coles was just a two-minute walk from the resort and all the cafes and restaurants was just a short walk.
This resort is definitely going on my top ten list for Queensland.

  • Stayed June 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rebeccatheawesomest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
receptionmooloolaba, Manager at Pacific Beach Resort, responded to this review, 9 June 2011
Dear Rebecca,
Thank you for taking the time to provide feedback on your stay at Pacific Beach Resort. We are delighted that you enjoyed your stay and that our staff were able to make your holiday that little bit more enjoyable. We look forward to seeing you again in the future.
Kind Regards
Norm Vitelli
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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133 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
Geelong, Australia
1 review
Reviewed 25 June 2010

Recently returned back to the Melbourne cold after a 10day holiday in Mooloolaba staying at the Pacific Beach Resort….had a fantastic and relaxing break!
We have a young family (aged 6 and 3) and searching over the internet looking for a place to stay was quite difficult. However (and with a few recommendations from friends) decided to stay at the Pacific.
Location is perfect for the young ones, just s short stroll to the beach, and great for girls shopping!!!
The resort is located right on the Esplanade. It is a high rise with about 40 apartments....I think?? The first level is their facility area….bbq’s, tennis court, kids room, swimming pool etc.
Apartments are spacious, kitchens are well equipped, very clean and comfortable…..and the views are just magic!
As a mother I am paranoid about cleanliness and this was high on my list!!
The staff, both at Reception and cleaning staff were always happy to help and assist…this made my life easy. Love Deyarns' touch with Dora the Explorer dolls!!!

Overall, we all had a great holiday and very relaxing….would highly recommend this to others.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmjessmay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
receptionmooloolaba, Manager at Pacific Beach Resort, responded to this review, 9 June 2011
Dear Jmjessmay,
Thank you for taking the time to provide feedback on your stay at Pacific Beach Resort. I am pleased that you like the Resort, its facilities and staff and found the apartment well equipped, clean and spacious. We look forward to seeing you again and I have no doubt Deyarn will have another little gift for your little ones.
Kind Regards
Norm Vitelli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
1 review
Reviewed 20 June 2010

Hmmm where do i start!? We arrive and straight from the get go i was a little worried when we had to settle complete bill before we recieved key to room (should have known why). As we were very tired we headed straight to room as little one had been travelling for 10hrs to get here. Get into apartment and an amazing view (without question), but from there everything else was "a let down". Place was dirty, from dirty floors, to soy sauce splashed in cutlery draws, to dust all over fan etc. Were only left one flanell between the 3 of us for the week, advised reception and was informed that the reason was that the flannels have a tendancy to get stolen!! We assured that our intentions were purley for washing not for taking all the way home to NZ, we were given another 2. Went to sleep as very tired, only to be awoken by night club directly down stairs from midnight, untill all the yelling party goers finally got into taxis and went home at about 330am, at which time the leaf blowers arrived to blow rubbish onto road for the rubbish truck at 5am to pick up (although we being on 11th floor could not really hear this) but father on 6th floor was kept awake every moring! We were her for 11 nights!! I dont wont to keep on going on about the place really, the managers were very nice but really the place was sub standard pool area bbq area and games room all very run down and not a nice place to hang out (which we hoped to do) for the day if you dont go to the beach. Both my brother and his partner and my father will echo the exact review i have just given, i really am only writting this as i dont wont a family like mine to do make the same mistake that i did and book us in for a once in a 5 year vacation, only to have the accomodation side of it be dissapointing, especially as it is not that cheap!

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Condor99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
receptionmooloolaba, Manager at Pacific Beach Resort, responded to this review, 9 June 2011
Dear Condor99,
Thank you for taking the time to provide feedback on your stay at Pacific Beach Resort. We regret that we were unable to fully meet your expectations on this visit. However we have definitely highlighted this matter to our housekeeping staff on your valued comment and your preferences have been taken note. Fortunately the nearby night club has been closed down and that there are no disturbances at night anymore. We understand that you may not wish to visit Pacific Beach Resort again however we wish many blissful stays wherever you may wish to visit.
Kind Regards
Norm Vitelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 4 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 May 2010

It's right across the road from the beach and in the middle of the shops so location is great - however the rooms need a good facelift. Our mattress smelt of mould - yuk. The bathroom facilities small - tiny shower. Rusty clothes airer for laundry. But the apartments are large and have ocean views. The swimming pool was freezing. Would only stay there again if i was on a tight budget. I am definitely spending a bit extra to stay somewhere a bit more comfortable next time I go to Mooloolaba.

  • Stayed April 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabby_0303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
receptionmooloolaba, Manager at Pacific Beach Resort, responded to this review, 9 June 2011
Dear Tally6556,
Thank you for taking the time to provide valuable feedback on your stay at pacific beach resort. We regret that we were unable to fully meet your expectations on this visit. However we have definitely highlighted this matter to our housekeeping staff and grounds staff on your valued comments and your preferences have been taken note. We hope that whilst you may not wish to return to Pacific Beach Resort, that you will still come and enjoy a holiday on the Sunshine Coast.
Kind Regards
Norm Vitelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 April 2010

Had a wonderful experience of my 4 nights stay at the Pacific Beach Resort. The staff were very helpful and friendly when they booked a day trip for us. The rooms were very comfortable and was centrally located to restaurants, cafes, shops and most importantly the beach was only across the road. I would definitely stay there again when I visit Sunshine Coast next time.

  • Stayed September 2008
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kokoshig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
receptionmooloolaba, Manager at Pacific Beach Resort, responded to this review, 9 June 2011
Dear Kokoshig,
Thank you for taking the time to provide valuable feedback on your stay at Pacific Beach Resort. I am pleased that you enjoyed the resort, the apartments, its facilities and the staff. We are glad you enjoyed your stay and look forward to seeing you again in the future.
Kind Regards
Norm Vitelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
1 review
Reviewed 17 February 2010

This is the scond year my family spent a week of the January Holidays at the Pacific Beach resort and enjoyed every minuite of it! The rooms are large and spacious with all kitchen and laundry facilities provided suitable for long holidays. Facilities are great and the games room kept our kids busy....make sure you have plenty of loose change!!
Location of this resort is central so no need for a car....and the beach is right across the road. They had just completed the streetscape and the wide footpaths and outside dining is a big improvement from last year.
As usual, the service from managment and the cleaning staff was great. They are always helpfull and nothing is a problem. It was good to see a smiling face behnd the counter every time we walked out the lift.
Thank you for another great holiday and as I have already, will continue to recommend my friends to your establishment.

  • Stayed January 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dc001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
receptionmooloolaba, Manager at Pacific Beach Resort, responded to this review, 9 June 2011
Dear Dc001,
Thank you for taking the time to provide valuable feed back on your stay at Pacific Beach Resort. We are pleased that we have been able to make your holidays pleasant and that you enjoyed the Resort, its facilities and staff. We are thankful for your recommendations as it makes our job worth while. We look forward to seeing you and your friends in the near future.
Kind Regards
Norm Vitelli
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
northland
Level 6 Contributor
144 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 9 February 2010

Staff not very friendly. We had travelled and just booked this place because it looked quite nice from outside, looks can be deceiving. in fact it needed a good facelift. We had washing to do but the door was locked to the room in the apartment that had the washing machine when i asked I was told because we were only staying one night we couldnt use it. We had just come up from staying in apartments in surfers and diamond beach and did not have this trouble. For the money we paid for one night and not been able to do washing this was shocking and the apartment was not a patch on where we had come from and where we went on to at noosa and rainbow beach.

  • Stayed May 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lulu1106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
receptionmooloolaba, Manager at Pacific Beach Resort, responded to this review, 9 June 2011
Dear Lulu1106,
Thank you for taking the time to provide valuable feedback on your stay at pacific beach resort. We regret that we were unable to fully meet your expectations on this visit. However we have definitely highlighted this matter to our reception staff and housekeeping staff on your valued comments and your preferences have been taken note. We will endeavour to ensure that this matter does not happen again. We hope that whilst you may not wish to return to Pacific Beach Resort, that you will still come and enjoy a holiday on the Sunshine Coast.
Kind Regards
Norm Vitelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pacific Beach Resort

Property: Pacific Beach Resort
Address: Pacific Beach Resort 95 Mooloolaba Esp, Mooloolaba, Queensland 4557, Australia
Region: Australia > Queensland > Sunshine Coast > Mooloolaba
Amenities:
Beach Free Parking Children Activities (Kid / Family Friendly) Spa Suites Swimming Pool
Hotel Style:
Ranked #9 of 30 Speciality Lodging in Mooloolaba
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Pacific Beach Resort 4*
Number of rooms: 26
Reservation Options:
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Also Known As:
Pacific Beach Hotel Mooloolaba

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