Arrived after 400km drive for a 2-night booking to no answer at door. Rang the mobile number for Adam only to hear him answer it inside. He let me into a scruffy office/dumping room where he was eating his dinner, where he told me the double room I'd booked was full and he had no recollection of my booking. He couldn't see my booking in his email inbox so showed me and there was my booking, plain as day, made a week previously. He offered a pull-out bed in the residents lounge for the first night at no cost but I'd booked a room, and looking at the generally grubby state of the place I didn't accept. He made no further attempt to try to help find alternative rooms and said we'd find it difficult as it was busy. We drove around for 20 minutes and found plenty of vacancies. Spotted the property is up for sale in an estate agent window so guess the guy just doesn't care anymore and just wants to sell up.
- Also Known As:
- ChillHouse Phillip Island/Cowes, Australia