We phoned before arriving as we were checking in late and received good service by Doris. The room was basic but clean. The bathroom window was open and could not be closed which made it very very cold. The heater in the main room didn't work properly and seemed to be stuck on a very low temperature. Being a 0 degree night in Melbourne this made it very cold with only 2 extra blankets for 4 beds. In the morning half of the electrical appliances in the room stopped working...the heater included. On calling reception there was "nothing they could do". The breakfast was basic but ok. Probably wont stay again.
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