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Phoenix Apartments Lorne
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Reviews (34)
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20 - 25 of 34 reviews
Reviewed 28 October 2012

Stayed for 2 nights in apartment 4 on lower floor October 2012. Main bedroom comfortable, bathroom ok but shower screen inadequate as water easily ends up on floor, kitchen good, dining table and chairs timber and comfortable, sofas hard as rocks and totally uncomfortable, tv too small for such a large room and balcony view useless as looks into plain ugly courtyard. Heater hard to work out and slow as it is two column types with hot water flowing through them. No fan assistance or air-con. . I would not like to stay for a long time as main furniture uncomfortable. Also only 1 1/2 rolls of toilet paper - lucky I keep a spare for emergencies in car! Could not recommend to friends to stay in.

  • Stayed: October 2012
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Thank Debbie-wayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2012

I stayed here in 2001 and it was lovely and modern, and really clean. It is quite obvious that it has been neglected over the past few years and it's under new management. The front courtyard needs a good clean and the especially goes for the bathrooms. There is mould everywhere and I felt uncomfortable taking a shower. The balcony needed a good clean and sweep and the there fingerprints all over the balcony doors and front door. The reception is always closed so there is no way you can get extra towels. Really disappointed in my stay.

Room Tip: If you decide to stay, go for the upstairs apartments, the bottom ones are too noisy.
  • Stayed: October 2012, travelled solo
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Thank missnahardy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2012

The minimalist decor in the apartments is fine, but the bathroom in Apartment 5 is really offputting with its built up mould, no doubt caused by the crazy bathroom design that means the room is flooded every time you have a shower. Views and location are great.

Room Tip: Upstairs apartments feature great views. Don't go for Apartment 1 as I don't think it has an ocean view.
  • Stayed: September 2012, travelled on business
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Thank 699Katie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2012

We stayed for two nights in Apartment 5, which is in on the upper floor and has water views. I enjoyed listening to the waves overnight - being the middle of winter the town was very quiet and it was nice to be able to feel so close to the beach. The apartment was spacious, well equipped and comfortable - I liked the so-called "minimalism" as that's what you want in a beach apartment. One hitch - we couldn't operate the central heating for love or money - it simply wouldn't work even though we followed all the directions to the letter. And in the middle of winter - you do need some heating! Fortunately there was also a column (electric) heater in the cupboard so that took the chill off the air. The apartments are well located right in the centre of the main street - so easy to walk to eateries and right opposite the beach. An enjoyable stay.

  • Stayed: August 2012, travelled as a couple
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Thank Carolyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2012

We stayed in July 2012 in one of the upper floor apartments.Apart 5. Cost another $10 to be on the top floor for slightly better views. The rooms are basic as said but fine. The kitchen and tv et cetera all good. The only area that needs serious work is the bathroom. Poor design means that when having a shower water gathers and flows around the glass to the floor. And I mean a lot of water, not splashes. So after each shower one towel is needed to soak this up. You will experience this each time and the mould and the broken tiles around the shower glass confirm this has been a long problem. Only solution is a re tile. So every day you lose a towel. Also this is a bit gross to mop this up each day as it is a serious amount of water. Should not happen at any hotel or accomadation.
Our friends stayed in this complex in summer and said while a good location it was so hot with no air conditioning never again.
If you look under the beds you will see a ton of dirt and the same for the second bed in the lounge area. It seems nobody ever moves the beds to vacuum. Truly filthy, and about 2-3 years dirt.
Other than these simple points that could be fixed it is a nice venue. Some captial maintennce needs to carried out before we would stay again. We would go over the road to the Mantra next time, or to Cumberland. Definately in summer if paying this money you need air conditioning and Phoneix do not have it.
One note-the apartments offer free wi fi. We did not get it, as it was weekend and it seems you must contact desk to get password. We tried but no answer. So again a bit of a let down here.

Room Tip: top room are $10 more but better view.
  • Stayed: July 2012, travelled as a couple
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Thank jennifer t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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