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“Staff were so helpful”
Review of The Moe Motor Inn

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The Moe Motor Inn
Ranked #1 of 2 Hotels in Moe
Certificate of Excellence
Reviewed 25 June 2014

Really great service and a super clean and comfy room. The staff could not be friendlier or more helpful! My expectations were exceeded when I stayed for the long weekend earlier this month. Will definitely stay again and recommend to family.

Room Tip: Great location right near the station but still very quiet - even for a Saturday night.
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  • Stayed: June 2014, travelled with family
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Thank ozkitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teena d, Manager at The Moe Motor Inn, responded to this reviewResponded 26 June 2014

Thank you ozkitten, we will ensure to let all of our staff know your opinion. As they are a good bunch of people and always do their best to ensure everyone is comfortable and everything is clean.
Yes, even though we are so close to the train station you hardly hear them -as they are pulling in and going out slowly.
It was a pleasure meeting you, and we look forward to seeing you again.

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77 - 83 of 100 reviews

Reviewed 8 June 2014

After visiting our friends we stayed overnight. We found the room very comfortable and clean. They were very friendly and helpful and told us about the all you can eat chinese restaurant just around the corner from them. It is very close to the Moe railway station, where we dropped our other friends off.

Room Tip: Rooms near the court yard.
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  • Stayed: May 2014, travelled with family
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Thank whiteyangel2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teena d, Manager at The Moe Motor Inn, responded to this reviewResponded 9 June 2014

Thank you whiteyangel2002 for your feedback. We are pleased to know that you enjoyed your stay with us, and we do look forward to seeing you again on your next trip to Moe.

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Reviewed 1 May 2014

Large sized room and good quality linen and towels. Friendly service, very comfortable accommodation, great to have fresh milk provided for coffee and tea and I did appreciate free wifi. Location is good as it's an easy walk to supermarket or places to eat, either take away or dine in.

  • Stayed: April 2014, travelled on business
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1  Thank Francien39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teena d, Manager at The Moe Motor Inn, responded to this reviewResponded 2 May 2014

Thank you Francien39 we are pleased to know that you enjoyed your stay with us and we do look forward to seeing you again in the near future.
Two of our rooms now have Kitchenettes, so feel if you wish to cook next time you are through, make sure to reserve either Room 5 or 6.

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Reviewed 22 March 2014

This was a pleasant surprise.
The room was larger than I expected, overlooking a pleasant garden courtyard.
The location is central, without being on a noisy main road. The railway station is 200 m away, and the Moe pub is around the corner.
There is free Wi-Fi, but my allowance ran out after a short session of email (no video or other data intensive use).

  • Stayed: March 2014, travelled on business
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1  Thank Geoff_echo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teena d, Manager at The Moe Motor Inn, responded to this reviewResponded 23 March 2014

Thank you for your kind words. We are very happy that you enjoyed your stay with us.
I have been in contact with our internet supplier as the FREE Wi-Fi should have no limits and this should be resolved within the week. Looking forward to seeing you again.

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Reviewed 21 March 2014

After been caught up in the bush fires in January and couldn't make it to the motel , I call the motel and arranged to rebook which the motel staff were very good about . But after staying there when I could get there the next time I was charged for both times by the owners . I was very upset with then because they knew I had been caught in the bush fires . After speaking to the owners they were very rude and said bad luck . Choose another motel so u don't get caught out .

Stayed: March 2014, travelled on business
3  Thank Damon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teena d, Manager at The Moe Motor Inn, responded to this reviewResponded 11 April 2014

TO ALL CONCERNED... No motel owners in their right mind would dare take money twice from someone in this day and age given the detrimental publicity it would attract and it, and it is not something we would ever do anyway. The gentleman (DT) involved in reporting this situation has regrettably chosen to completely misrepresent the facts re the Moe Motor Inn. His original reservation in January 2014 was made through wotif.com.au but on the day of his arrival he unfortunately had to cancel. Our duty staff duly informed him to immediately notify wotif.com.au so he could be refunded his full payment from them which we know they would have been more than happy to do. Two months down track DT rebooks with us and mistakenly tells our staff that he has a credit with us. Upon speaking to wotif.com.au we discover that DT did NOT cancel his January booking. On leaving, DT was given a copy of his tax invoice for his March stay and a copy of his original booking from wotif.com.au . Again he was asked to contact wotif.com.au in regards to his January booking. DT immediately became aggressive and abusive to our lady at reception and we now have on CCTV over 8 minutes of very threatening behaviour, including him driving dangerously into a usually very busy street. As the manager, I phoned DT and after receiving a shocking tirade of abuse I had to hang-up the phone. I then spoke to wotif.com.au and learnt he was 'not very nice' to them either. No-one involved in our business was ever rude to DT. He unfortunately refused to listen and for reasons only known to himself did not take the expected action to cancel this internet booking. The Moe Motor Inn has only taken ONE payment for the one time DT stayed with us. We've even offered to refund the wotif.com.au payment. We are a family run business and we believe to have a very good record in this industry which is well represented on Trip Advisor. We have done nothing wrong and are currently seeking legal advice.

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Reviewed 8 January 2014

Was booked in by Dog Club in Newborough. The staff were excellent very friendly and could not do enough for us. Any one wanting a warm friendly motel with excellent facilities and even though the train staion was close we were not disturbed. The room was large with great beds and a fantastically big shower and the owners went above and beyond the norm to look after us. Great location, close to all facilities to have a great meal and have fun.

  • Stayed: January 2014, travelled on business
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1  Thank Lyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2013 via mobile

After a long day in the saddle, this hotel is an ideal place to rest weary limbs. Our room "spa room" was spacious, a very large comfortable bed and of course a spa built for two. Rooms were quiet and contained all we needed. Being rained in the next day was no problem. Austar on the t.v., a short walk to cafe's and that comfortable bed was a great way to spend an extra day. Prices are reasonable (there are cheaper rooms) and the new hosts are very friendly. Moe is an ideal stop for a day trip to Wallhalla.

Stayed: September 2013, travelled as a couple
Thank Garry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Moe Motor Inn

Address: 3 - 13 Fowler St, Moe, Victoria 3825, Australia
Phone Number:
Region: Australia > Victoria > Gippsland > Moe
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Moe
Price Range: £59 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Moe Motor Inn 3.5*
Number of rooms: 30
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