we booked into Parkside motel as it appeared to be fantastic value for money and we had stayed there before. Upon arrival to the room, rooms were ok. During the night we sat on the bed to watch TV, and the bed base broke. Notified the manager Geoff the following morning because it was late, of the incident. Geoff was rude, unprofessional and accused the customer in front of children that we were jumping on the bed and broke it. Geoff made these comments, "getting rid of family rooms because they are a waste of money" and "I've got rid of a soccer team before...". My kids were in tears due to his aggressive nature. Geoff demanded $200 payment for a bed base that we did not break. All Geoff could say that "it had to be us because the previous occupant was a 60-75 year old". Geoff stated that the base was fine because they move the beads to make them up. But we let Geoff know that this can't be right because we found an old chocolate Easter egg under the bed, Geoff's response was "so what". Would not recommend this place to anyone with this current management, as management is totally unprofessional.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Evoline ltd so you can book your Morwell Parkside Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.