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“terrible”

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Morwell Parkside Motel
Ranked #4 of 6 Morwell B&B and Inns
Reviewed 21 July 2013

we booked into Parkside motel as it appeared to be fantastic value for money and we had stayed there before. Upon arrival to the room, rooms were ok. During the night we sat on the bed to watch TV, and the bed base broke. Notified the manager Geoff the following morning because it was late, of the incident. Geoff was rude, unprofessional and accused the customer in front of children that we were jumping on the bed and broke it. Geoff made these comments, "getting rid of family rooms because they are a waste of money" and "I've got rid of a soccer team before...". My kids were in tears due to his aggressive nature. Geoff demanded $200 payment for a bed base that we did not break. All Geoff could say that "it had to be us because the previous occupant was a 60-75 year old". Geoff stated that the base was fine because they move the beads to make them up. But we let Geoff know that this can't be right because we found an old chocolate Easter egg under the bed, Geoff's response was "so what". Would not recommend this place to anyone with this current management, as management is totally unprofessional.

  • Stayed: July 2013, travelled with family
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1  Thank Archie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorraine s, Owner at Morwell Parkside Motel, responded to this reviewResponded 24 July 2013

There are always two sides to every story and our version is the complete opposite to yours

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Reviews (16)
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13 - 16 of 16 reviews

Reviewed 4 July 2013

I was really happy with the quality of the rooms. The room was very clean and quite spacious and decked out well. The people at the front desk were very friendly and helpful. Fantastic value for money would definitely stay again.

  • Stayed: June 2013, travelled as a couple
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Thank pies80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2012

The main problems with the room were the heating and seating. The split system gets to the set temperature then blows cool air (this seems to be common with split systems). For me, the worst feature was that the chairs are very hard and uncomfortable. Apart from these gripes, the room was fine and good value for money.

  • Stayed: June 2012, travelled solo
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1  Thank Rita3888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorraine s, Owner at Morwell Parkside Motel, responded to this reviewResponded 21 July 2012

Thank you for taking the time for your review when you stayed at morwell parkside motel
We would like to know what room you stayed in so that we can check the heating and also the chairs you said were hard and and uncomfortable, we have been upgrading our rooms and as we have no complaints about the chairs we have put in so far. We value your opinion and our aim is to provide the best for our guests, so please advise us and looking forward to you visiting us again Lorraine and Geoff

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Reviewed 23 April 2012

The Parkside is ideal for a short stay, leisure or business. It's ideally located in Morwell and excellent value.

Room Tip: Quieter towards the rear downstairs. 7 & 8 are great.
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  • Stayed: April 2012, travelled on business
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3  Thank Ausman46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Morwell Parkside Motel

Address: 245 Princes Dr, Morwell, Victoria 3840, Australia
Phone Number:
Region: Australia > Victoria > Gippsland > Morwell
Amenities:
Hotel Style:
Ranked #4 of 6 B&Bs / Inns in Morwell
Price Range: £45 - £56 (Based on Average Rates for a Standard Room)
Number of rooms: 18
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