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“Unique Experience in a great location”

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Art Series - The Cullen
Ranked #1 of 2 Hotels in Prahran
Certificate of Excellence
Carlton
1 review
“Unique Experience in a great location”
5 of 5 bubbles Reviewed 17 January 2010

The interior of this hotel is fantastic, with the art, and a lot of nice touches in the interior design reflecting one of Australia's best contemporary artists, Adam Cullen. The room we had (balcony deluxe) was also great, with probably the best hotel bed I've slept in, so much so that I asked them to forward me details of the bed (which they did).

Service was excellent, we were welcomed by Jessica when we arrived, and she couldn't do enough for us. We were there for my girlfriends birthday weekend, and the staff did everything to make this a special one for us.

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank RepublicOfSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoshoMelbourne, Hotel Manager at Art Series - The Cullen, responded to this review, 18 February 2010
Thank you to the author for your review.

I appreciate the time you have taken to write about us! We have had a number of guests contact us about our “Art of Sleep” beds which were especially made for us. Thank you also for mentioning Jessica, who is one of fabulous Guest Experience Agents.
We look forward to welcoming you back soon!

Kind Regards,

Josh O’Brien
Hotel Manager
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1,048 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (224)
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English first
San Francisco, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 17 January 2010

The hotel is located practically in the center of a very nice neighborhood with good restaurants and chic shops, as well as those catering to more basic needs, such as pharmacies and grocery stores. Yet, the location is strategically insulated from the hustle and bustle of a town center. The room is well appointed and clean. The front office staff is friendly and helpful. The cafe offers a decent menu of good food and the waiting staff is courteous. The Chinese restaurant is the only place of the hotel that I do not recommend. The service staff is inattentive and the manager (the man in suit, I think) impolite. As much as I like the artist's work, I would love to see a selection that better suits a hotel environoment.

  • Stayed January 2010, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rarvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoshoMelbourne, Hotel Manager at Art Series - The Cullen, responded to this review, 28 January 2010
Thank you to the author for your review.

I am so pleased that you enjoyed your stay with us! We are very lucky with our location, and that our guests can have a unique Melbourne experience just out of the city.
Thank you for trying our restaurants, the Terrace is a great place for relaxing and dining. It has become a very popular place for our Hotel guests and locals alike.
I am disappointed to hear the experience and service you received in Hu Tong dumpling bar, this is not characteristic of the high standard we strive to achieve and I have passed your feedback through to the food and beverage team for review.

I appreciate the time you took to up-load the photo of our Hotel smart car (which a lot of our guests hire out to zip around town!)

We look forward to having you back next time you visit Melbourne.

Regards,
Josh O’Brien
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Art Series - The Cullen

Property: Art Series - The Cullen
Address: 164 Commercial Rd, Prahran, Stonnington, Victoria 3181, Australia
Phone Number:
Region: Australia > Victoria > Greater Melbourne > Stonnington > Prahran
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Prahran
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Art Series - The Cullen 5*
Number of rooms: 119
Official Description (provided by the hotel):
Located in Prahran, Melbourne, The Cullen is inspired by Adam Cullen. Daring and unique, The Cullen features lashings of original artwork and prints by Australia’s most exciting contemporary artist, Adam Cullen.Sleep soundly in your Art Series Signature bed, then block out the morning or wake up to natural light and vibrant energy of Cullen works. Prepare breakfast using in room kitchenette facilities, spectacular views of Melbourne CBD, underground parking, state of the art gymnasium and two exciting restaurants ... more   less 
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Also Known As:
Art Series - The Cullen Hotel Melbourne
Art Series - The Cullen Greater Melbourne/Prahran, Australia

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