My partner and I, along with my sister and her partner stayed in Punt HIll for a week in February. The 2 bedroom apartment was brilliant. We shared a common door, but then we each had our own apartments, but with access to both apartments. This gave both couples great privacy when necessary, but we could all access the large kitchen and lounge.
The facilities were all new and very clean. The bed was very comfortable, the air conditioning efficient and the blackout curtains were very effective.
The apartments were fully equipped, with full size fridge, washing machine, microwave, dishwasher, and a full range of cooking utensils and crockery.
The apartments were serviced every day to a good standard.
We were in an apartment that fronted onto Stud Road and that was very noisy, but I imagine it would be more quiet if you were situated towards the back of the complex.
The location of the apartments suited us as it was close to the family we were visiting. If you stay here it's recommended that you hire a car (there's a free car park), otherwise you'll need to catch a bus to the train station to get around. Location wise, it's very convenient to Knox City Shopping Centre which is across the road.
These apartments are definitely in the suburbs. It's not convenient to access the city, but would be perfect for business travellers if their work was near by. If I was a tourist coming to Melbourne for the first time, I wouldn't recommend these apartments because they are too far from the city, unless of course, they had friends or family nearby.
I couldn't complain about the customer service, but if I had to describe it in one word, it would be "functional"
We will most likely stay here again when we next visit.
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