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“Handy”
Review of Punthill Knox

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Punthill Knox
Certificate of Excellence
Reviewed 10 July 2012

Conveniently located across the road from Knox City shopping centre in Melbourne's south-eastern suburbs. We have stayed on three separate occasions as we used to leave in this area so it's handy to family and friends.

Check-in is easy. Rooms are clean. There is some road noise from both Burwod Highway and Stud Road.

For me the big negative is the softness of the beds, which mean I always end up sleeping on the couch or the sofa bed. But the positives outweigh that negative.

  • Stayed: July 2012, travelled with family
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1  Thank bligg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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83 - 89 of 98 reviews

Reviewed 5 June 2012

we stayed here on 28 may 2012 and could not be happier.
l was able to walk accross to Knox shopping centre easily, walk across the road for a meal out.
We booked the 1 bedroom apartment although we were only staying one night. The lounge, kitchen,bedroom and even the bathroom were so roomy.facing the road so had a private balcony which would be ideal for smokers or even to just sit on a nive day\ evening.
we had a king size bed and plenty of wardrobe spare and cupboards.
We were not
the kitchen had everything for a long stay including a large fridge, stove,oven and microwave.
we were made welcome at very ar ease as soon as we walked in the reception.
Our room was very quiet, not too sure if the ones facing the street would be as quiet.
very happy and would highly recommend and hope we have the chance to go back soon.

Room Tip: We had a room on the north side and it was very quiet.
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  • Stayed: May 2012, travelled as a couple
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1  Thank gippyhippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2012

Stayed for almost a week. Has all the necessities of home. Didn't get to try the pool or gym so can't say anything about that. Front desk was a little bit stiff, but that shouldn't let it hinder your time there. Housekeeping is fantastic & very friendly. Very close to a shopping centre, very handy! It is not near any attractions hence you need a vehicle.

  • Stayed: March 2012, travelled with family
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1  Thank trans1ent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2012

Needing accommodation in the Ringwood area I chose Punthill apartments, Knox. Directly opposite Knox City shopping complex, which is huge! Apartments easy to find, modern and with everything you need. Would recommend.

  • Stayed: March 2012, travelled as a couple
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2  Thank Kennedys2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2012

My partner and I, along with my sister and her partner stayed in Punt HIll for a week in February. The 2 bedroom apartment was brilliant. We shared a common door, but then we each had our own apartments, but with access to both apartments. This gave both couples great privacy when necessary, but we could all access the large kitchen and lounge.

The facilities were all new and very clean. The bed was very comfortable, the air conditioning efficient and the blackout curtains were very effective.

The apartments were fully equipped, with full size fridge, washing machine, microwave, dishwasher, and a full range of cooking utensils and crockery.

The apartments were serviced every day to a good standard.

We were in an apartment that fronted onto Stud Road and that was very noisy, but I imagine it would be more quiet if you were situated towards the back of the complex.

The location of the apartments suited us as it was close to the family we were visiting. If you stay here it's recommended that you hire a car (there's a free car park), otherwise you'll need to catch a bus to the train station to get around. Location wise, it's very convenient to Knox City Shopping Centre which is across the road.

These apartments are definitely in the suburbs. It's not convenient to access the city, but would be perfect for business travellers if their work was near by. If I was a tourist coming to Melbourne for the first time, I wouldn't recommend these apartments because they are too far from the city, unless of course, they had friends or family nearby.

I couldn't complain about the customer service, but if I had to describe it in one word, it would be "functional"

We will most likely stay here again when we next visit.

Room Tip: Ask for a room away from Stud Road so that it's quiet
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  • Stayed: February 2012, travelled with friends
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2  Thank The_Wylie_Coyote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2012

I stayed here for 6 nights with my family in a 1 bedroom apartment. I have no complaints about the apartment itself. The apartment was fantastic, very well-equipped for a family or for longer stays. The size of the living/dining area was comfortable, the bedroom was a little small (we couldn't fit our suitcases in there so we just laid them out in the living room) but unless you intend to do cartwheels in there, it's fine and serves its purpose. The kitchenette was fully stocked with cookware and tableware which is handy if you decide to eat in or make your own brekky. If you don't want to cook, food is easily available across the road at the Knox City shopping centre. There's free parking onsite which is a bonus. You have to pay for internet though. Housekeeping did a great job of keeping everything very clean. If you plan to do laundry, you have to bring your own front loader washing powder. I thought they should've provided this, since they had provided powder for the dishwasher. It's a reasonably short drive to the Dandenong Ranges and Yarra Valley, which makes it great for day trips or sightseeing in the area. The apartments facing the main road can be noisy, so if you're sensitive to noise, ask for an apartment towards the back of the building.


The thing that let this place down were the property managers. They were very brisk with our check-in/check-out, I don't recall a "hello" or a smile. Surly would be an apt word to describe the look on their faces, and perfunctory would perfectly describe their customer service. Perhaps they were having an off day or two, or perhaps they were annoyed with having to work over Christmas but come on, you're in the HOSPITALITY industry. So show a little hospitality and courtesy. These individuals let down what is otherwise a great place to stay in. Luckily I didn't need any help from them as I was staying here while visiting family and friends in Melbourne. But if I was a tourist, I'd be pretty put off by their attitude.

  • Stayed: December 2011, travelled with family
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5  Thank missduhr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2012

Had a second stay here in November in good faith after Head Office PR person claimed temp managers were in during first stay. Same couple far from warm and fuzzy. Done and dusted there.

  • Stayed: November 2011, travelled as a couple
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2  Thank alikat19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Punthill Knox

Address: 337 Stud Rd | Wantirna South, Wantirna, Victoria 3152, Australia
Region: Australia > Victoria > Greater Melbourne > Wantirna
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Speciality Lodging in Wantirna
Price Range: £80 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Punthill Knox 4.5*
Number of rooms: 45
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