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Punthill Knox
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Reviews (103)
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All reviewsbedroom apartmentstud roadpunt hillshopping centreacross the roadthese apartmentsstayed herelarge bathroomfree parkingroad noisewalking distancewashing machine and dryerlight sleeperlong staygreat apartmentwell equipped kitchenfood options
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65 - 70 of 103 reviews
Reviewed 5 November 2013

New apartments, smartly presented - huge bathroom. Stayed in a one bedroom apartment, plenty of room. House keeping was a little slow and so we didn't get our room refreshed (had returned after a day out when they came through and could be bothered leaving the room). Didn't try the breakfast as thought it was a bit expensive - with the Mall across the road it's easy to find something to your fancy. WiFi was also expensive - really do expect this to be a given when staying away these days.

Really lovely accommodation, very quiet, free parking, good shower, comfy beds.

  • Stayed: November 2013, travelled with family
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Thank Shazmoana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill Knox, responded to this reviewResponded 6 November 2013

Dear Shazmoana,
Thank you for your review of Punthill Knox.
We are pleased that you enjoyed the style and spaciousness of our 1-bedroom apartments at this property. We offer a continental breakfast for $15 per person, and a hot breakfast for $20 per person, which are very reasonable prices for a buffet-style breakfast. Of course there are also plenty of options available at the nearby Knox Shopping Centre as you mentioned.
Our housekeepers do work until 4pm, so next time you stay, please request that your apartment is serviced earlier in the day if preferred.
Many hotels do still charge for internet access, however we are sure that this will change in the future.
We look forward to welcoming you back to Punthill in the future.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2013

Stayed in Punthill knox after my usual accomodation that i stay in the area when to kaput after a change of managment, but thats another story.

Simply put, impressive rooms.

This is a great boutique apartment/accommodation, with a fantastic modern design, clean, smart use of space and with all the modern facilities you could want... except... NO FREE WIFI :( To use the internet requires paying a charge, which for such a modern looking concept is an odd thing to not have, they don't say this anywhere in their marketing(they do say they have wifi, but don't disclose if it is free or not), but this is useful information for those who need it.

Overall though a great little hotel managers are very helpful and friendly, and well appointed rooms, would stay in the future.

  • Stayed: October 2013, travelled on business
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1  Thank Bryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill Knox, responded to this reviewResponded 31 October 2013

Dear Bryan C,
Thanks for your review of Punthill Knox.
We are delighted that you selected Punthill for your recent stay in the Knox area, and that you found the apartments and service met all your expectations.
Many hotels do charge for wifi, however we are sure that in the future this will change. Keep an eye on our website for specials because we do sometimes have offers that include free wifi.
We look forward to welcoming you back to Punthill soon.
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2013

We stayed at the Punthill apartments with a sporting group recently. I cannot say enough about the excellent service received. Any small problems were dealt with quickly and the gentleman at the counter could not help us enough. The 2 bedroom units were absolutely lovely, very roomy and had everything that we needed including a washing machine, dryer, dishwasher and 2 bathrooms. Amazing and I wouldnt hesitate in recommending this accomodation.

Room Tip: 2 bedroom, 2 bathroom.
  • Stayed: October 2013, travelled with friends
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1  Thank shazaphill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill Knox, responded to this reviewResponded 24 October 2013

Dear shazaphill,
Thanks so much for your lovely comments regarding Punthill Knox.
We are delighted to hear that you found the apartments so comfortable and the customer service so hospitable and would happily recommend Punthill to others.
We look forward to welcoming you back soon.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013 via mobile

Stayed here with basketball team a total of 20 17 year olds and 8 management staff. Was a great location, user friendly, well maintained and the hosts continually went out of their way to help us. Very enjoyable experience.

  • Stayed: September 2013
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1  Thank SharonKelly53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill Knox, responded to this reviewResponded 9 October 2013

Dear SharonKelly53,
Thanks for your lovely comments regarding Punthill Knox.
We are delighted that you and your group had such an enjoyable stay and found the apartments and service met all your expectations.
We look forward to welcoming you back to Punthill another time.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2013

I rang to say we would be coming from the city late after day out with relatives. The reception staff member was very helpful explaining the late check in procedure and safe code so we could get our key. When we arrived at 10pm, it was very easy to get the key and find our rooms. The heater was already on and we were very surprised by how clean, spacious and comfortable the family room was. The most comfortable beds we've had in a long time! On check out the managers were friendly and asked if we had a comfortable stay. We have family who live nearby and will definitely stay again. (There is a bit of traffic noise - coming from a country town we are not used to it but had a great sleep nevertheless.)

  • Stayed: July 2013, travelled with family
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1  Thank Melissa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill Knox, responded to this reviewResponded 2 August 2013

Dear Melissa W,
Thanks so much for your comments regarding Punthill Knox.
We are delighted that you had such an enjoyable stay and hope to welcome you back to Punthill sometime soon.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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