We were disappointed having travelled all the way from the UK and specifically asking about the "Fantastic Cooked Breakfasts" to find that Stephanie and her husband were away on holiday. We were greeted by their son who advised that a continental breakfast would be served in the morning. I queried this saying that we had booked specifically because they provided a full cooked breakfast. Their son replied "you really wouldn't like to eat my cooking"
So we had 2 days of toast and fruit, not he best way to start the day in my opinion.
We paid a lot of money for the accommodation so you would have thought that if one of the major selling points of this place ie "Fantastic Cooked Breakfast" would have been covered by someone who could at least fry an egg and grill some bacon.
Stephanie and her husband returned on the Thursday evening as we were due to leave on the Friday, I approached Stephanie about a reduction due to the fact that full english breakfast had not been provided. She was not forthcoming with that saying "You got a better rate than most people because you booked on line"
We left disappointed and due to the almost off hand treatment we received would not stay there again or recommend it any of our friends.
- Official Description (provided by the hotel):
- Stephanies Cottage and Stephanies Apartment are still here (newly refurbished) and are now managed by Melissa and the team from Captains Retreat (The Stephanie's B&B house has been sold). Now known as 'Stephanies Cottage - courtyard apartment' and 'Stephanies Cottage' - heritage apartment, this delightful Victorian cottage has been divided into two completely separate apartments and have been stylishly decorated by Melissa with fantastically comfortable beds. The front apartment is accessed from Ferguson St. The rear apartment is accessed from Little Ferguson St. Details as follows: Stephanie's Cottage - Courtyard Aparment (1 bedroom): Suitable for single or couple. Delightful 1 bedroom cottage with high ceilings and period features. Separate lounge room. Front veranda with view onto Ferguson St. Queen bedroom. Separate toilet. Separate laundry. Bathroom with separate shower and bath. N.B. No kitchen - but does have small fridge, kettle, microwave, toaster, crockery, cutlery etc. Stephanie's Cottage - Heritage Apartment (1.5 Bedroom): Suitable for single or couple or small family. (N.B. The bathroom is an ensuite so access is via the queen bedroom). Modern 2-storey apartment with paved courtyard garden (can fit one car). Large open kitchen living with French doors onto the courtyard. 1 Queen bedroom with en-suite. Second mezzanine room with twin beds Washing machine. The Stephanies Cottage apartments are half way between the shops and the beach (10 minute walk each way). They are also only a 2-minute walk from Williamstown North Station so it is an easy train ride into the CBD. ... more less
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