My husband and I booked the Ibis as my husband a serving member of the Royal Australian Navy was part of the Dawn service and march through Albany. When we booked we were lead to believe this was a hotel not a motel. On arrival we booked in and was given the key to our room which was a superior queen deluxe but was a very small room. On checking the bed the sheets had yellow stains and on the pillow was a long black hair. Out of the five lights in the room only two worked. The room was very dusty and you could see only the fronts had been wiped over. One of the glasses had lipstick on them. After coming back from the march our room had been made but obviously not very well as the cleaner had used cotton buds to do what I have no idea and left them in a neat pile by the cups. At dinner we waited ages for our food but it was the night before the dawn service so possible very busy, the food was basic my husband had ribs which were burnt the salad bar was an add on which you had to have otherwise you got just the ribs or whatever main you selected no veg. On the following night the restaurant was pretty much empty and we still waited ages for the food. Breakfast was very basic with hardly any options unless you liked fried food. On the day of our departure we got up to have a shower to find there was no hot water, when calling reception we were told all the water was off as they had a fault with the boiler and we would be given our breakfast free however, our breakfast had already been paid for so we were then offer a bottle of wine, which I declined as I don't drink wine, so the next option was a $25 refund. Reception staff was obviously a smoker who smelt of stale cigarettes when speaking to you, most hospitality staff at least have a mint before addressing customers. I would not recommend this MOTEL to anyone. We travel with another couple with a baby who had similar issues.
- Official Description (provided by the hotel):
- Welcome to ibis Styles Albany Hotel The ibis Styles Albany Hotel is centrally located and close to all the Great Southern region's tourist attractions and landmarks including Whale World, The Gap, the ANZAC Memorial and Bluff Knoll to name a few. Ibis Styles Albany is your ideal Albany accommodation choice whether travelling for business or leisure, or as individuals, couples or families. The ibis Bar & Grill is located in the hotel, a favorite with locals and visitors alike, offering a delicious and competitively priced menu, plus a wide variety of quality wines. Facilities, Services and Warm Hospitality On-site facilities and services provided by ibis Styles Albany include free outside parking, Wifi internet access throughout the hotel and rooms, air conditioning, tea and coffee facilities as well as room service dinner available from the ibis Bar & Grill. With room types to suit all needs and budgets, the resort offers 50 spacious accommodation rooms including Deluxe suites, Family rooms and Standard rooms. Quality and value Albany accommodation combined with warm and welcoming hospitality makes the ibis Styles Albany the perfect base for your Albany visit. We look forward to welcoming you! ... more less
- Reservation Options:
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- Also Known As:
- All Seasons Albany Hotel Albany