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“Your worst NIGHTMARE”
2 of 5 bubbles Review of Dog Rock Motel

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Dog Rock Motel
Ranked #4 of 13 Hotels in Albany
Perth WA
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Your worst NIGHTMARE”
2 of 5 bubbles Reviewed 19 January 2009

One overnight quick stay ended up being a nightmare.
Looks like we got the old room like Mr Hobbs (see his review and photos -our room looked like that -YUK).

When we awoke in the morning (early 6am - because we were leaving to Esperance) one of my children had a small blood spot in his bed and near it was a couple of dead little bugs. One larger than the other. I had never seen these bugs before...I now know them to be bed bugs. I checked my daughters bed and spotted a small blood spot as well. We were pretty freaked out at the prospect of having these creatures in our beds and potentialy our bags and clothes ( we had to separate the pyjamas etc....)

We showed the management the bugs we found (when we checked out ) and subsequently were NOT charged for the room.

It is one week since our stay and my daughter, my son and my husband have broken out in bed bug bite rashes. It takes around 5 to 7 days to react. I have had to take my children to the doctors and was recommended a prescription steroid cream to stop the itchiness. My sons bite rashes have begun to clear but he had bites all over his thigh and ankles. My daughter is the worst...she is very itchy and the bites look terrible - like little blisters...she was bitten on her face, arms ,shoulders, legs ankles....etc My husband was bitten on his arms, legs and feet.

We have contacted the management again since the bite rashes have appeared and taken photos. We have been told the room is being treated and will be closed for a month.

I cannot sleep and it is 4.30am in the morning. I am so concerned we may have brought these things home with us. They are not easy to get rid off and the thought of having to go through this because of one night at this hotel outrages me.

  • Stayed January 2009, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TessPerthWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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214 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Any
English first
Perth, WA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 11 November 2008

I stayed at the Dock Rock Motel for a Conference in Albany. The Motel has been upgraded and renovated and was a delightful place to stay in this unique destination in Western Australia. The service was at all excellent, friendly and accommodating, and the food at the Motel, during the conference was outstanding. I would thoroughly recommend this property to anyone visiting Albany.

  • Liked — Location and Service
  • Stayed October 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Nevermannsetal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Western Australia
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 24 September 2008

This little motel looks pretty dodgy from the outside, but we got a refurbed Deluxe room and it was quite lovely on the inside, no complaints at all. Decor was pleasant and modern and the bed was very comfortable!

Deluxe room came with a small fridge and tea and coffee facilities, clean and modern bathroom, air conditioning (heating and cooling). The only complaint we would have was that the building seemed very noisy - needs some additional soundproofing. It seemed that when other guests closed the doors to their room, flushed the toilet, or even spoke above a conversational level you could hear every detail. Not sure if we just had exceptionally noisy neighbours on this occasion?

Albany is a lovely place to visit, we were a little disappointed with the local restaurant choices. We asked the Reception desk for a recommendation for dinner as the motel restaurant was fully booked. We took their advice and it ended up be absolutely terrible. When I mentioned our experience upon checking out, the guy on the desk admitted they'd had some bad reviews come back from other guests. If that were the case, why recommend it to us?! Thought that was an odd thing to do.

Overall, a nice little motel if you can ignore the way it looks on the outside. I'd recommend taking a wander around town to work out where you might like to eat rather than taking the recommendation of the motel staff.

  • Liked — Modern decor, comfortable bed
  • Disliked — Poor restaurant recommendation from front desk staff despite knowing it has given poor service in the past
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michelle_moo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merseyside, England
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 27 August 2008

don't be fooled by the outside, it looks a little grotty but the hotel is really rather good.

We stayed in an executive room (169 AUS dollars) which had recently been refurbished, the facilities in the room were great - tea and coffee making facilities, fridge, nice toiletries.

room was comfortable with air con (although we didn't need it in august!)

we ate in their restaurant since the choice in albany is quite limited and were pleasantly suprised, it has a nice modern decor and great staff. Food was of excellent quality and not too bad on price. Breakfast buffet was of good quality with some choice.

Would definately stay again...

  • Liked — Great location, stylish simple rooms, good restaurant
  • Disliked — Outside appearance is quite dated, old fashioned motel style
  • Stayed August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank katv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kwinana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 May 2008

well i stayed at the dog rock motel for aprox 3 to 4 months while working down there and found it great the owners and staff very helpful and friendly who cant help you enough beds were very comfortable and every thing was extremly clean . i have no problem in recomending the motel to any one .


reguards glenn adams

  • Liked — every thing
  • Disliked — nothing it was all good
  • Stayed January 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank bigbear7Kwinana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 11 May 2008

This place was recommended by the local Tourist Information office in Albany. They called and secured the room booking for us but I noted that they were insistent that we were given one of the recently refurbed rooms.

We paid AU$135 for the room which is about $15 more than we've paid in other similar establishements around this part of WA.

The room was very nice and worth the extra I would say. There is plenty of space and the 1st floor rooms have a balcony with a view of Albany over Dog Rock. The shops are within easy walk if needed too.

All of the furnishings are brand new and the decor would be described as modern and crisp. A nice new suede sofa in front of the flatscreen tv and new kingsize bed are included. There is a small kitchin type area equiped with a fridge, toaster, coffee cups but bizarrely, no plates or cutlery!

All in all, a good choice of place to stay, if you can get one of the refurbished rooms that are upstairs with balcony.

  • Liked — Nice rooms.
  • Disliked — Price is above average.
  • Stayed May 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rtwexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 30 April 2008

Recently travelled to Albany on business Dog Rock Motel was great. We stayed in the deluxe rooms which have been recently renovated. Beds very comfortable. Restaurant was of a high standard. I would recommend to the business traveller

  • Stayed April 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brenda99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dog Rock Motel

Property: Dog Rock Motel
Address: 303 Middleton Road, Albany, Western Australia, Australia
Region: Australia > Western Australia > Albany
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #4 of 13 Hotels in Albany
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Dog Rock Motel 3.5*
Number of rooms: 81
Official Description (provided by the hotel):
Family-run business with friendly service in the heart of the city, just opposite the famous local icon, the natural granite Dog Rock. ... more   less 
Reservation Options:
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Also Known As:
Dog Rock Hotel Albany

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