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“Lovely week's camping by the lake”

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RAC Busselton Holiday Park
Certificate of Excellence
Reviewed 22 January 2014

We arrived and were checked in efficiently - however after the first night on a small pitch right next to the pool (pump etc buzzing all night), we asked if we could move and were given a pitch right by the mini golf and overlooking the lovely lake.
The whole camp site was spotlessly maintained at all times, and the management dealt with any noise problems at night quickly. The ablutions blocks at this end are better for families because they are individual shower/toilet/basin units so you can all go in as a family. There is also a washing machine over here.
The kids loved the daily activities (summer holidays) - especially the pony rides, and we were particularly impressed that rather than a money-making venture, the gold coin donations went to the Possum projects.
Only downside to this site over the other camps we have stayed in in Busselton is that it is a bit of a way out of town. There is a great cycle track but too far for the kids, especially in the summer heat. But if this is no problem for you then a good place to stay.
One other point - why don't they discount their units for last minute stays? Almost all of the family budget units were empty for the whole of our stay - in the school holidays - mainly because the are too expensive - wouldn't it be better to give someone a bargain and have them occupied?

  • Stayed: January 2014, travelled with family
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Thank NinaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPKowner, Manager at RAC Busselton Holiday Park, responded to this reviewResponded 22 January 2014

Thank you for your positive feedback. We are glad to read you enjoyed your week camping with us and it's fantastic that your children had a wonderful time. The Pony Rides, Educational Sessions; Bugs n` Frogs and Possums' have been a great success with both children and adults. The Cabins and Studios have been quite steady over this peak period and we are pleased to advise that we do have a great special coming up for February. We thank you for choosing stay with BIG4 Peppermint park and we hope to see you again soon.

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260 - 266 of 399 reviews

Reviewed 16 January 2014

We booked ahead 7 days in advance and upon arrival at 12.30pm we were told there was a 2pm check-in and a $15.00 surcharge before that, i replied whos idea is that she said the owners then i was told to wait while we check if our site was vacant it was and the lady said we will waive the surcharge, thank you we said, we got a large shady site close to the relieving Managers unit
there was 7 vacant sites on the left side of us and no vans in front of us both sides of the street for the entire 7 days we stayed, funny they had to check it our site was vacant? the 2 pools were great and the amenities very clean, the gardens well maintained,the camp kitchen with a large Tv was fully equipped, and a games room behind also a large Tv and table tennis as well, it was great to walk along side the large pond at the rear of the park that had water birds in it, it was a peaceful place to stay and close to the local shops with a great Pizzeria there, the views looking out of the park were bushland and paddocks which was a pleasant sight to view, we enjoyed our stay very much.

  • Stayed: December 2013, travelled as a couple
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Thank Sahara-FS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPKowner, Manager at RAC Busselton Holiday Park, responded to this reviewResponded 16 January 2014

Dear Sahara8,
We thank you for taking the time to place a review of our Park. So pleased to hear that you enjoyed your stay with us during our busy peak season and agree with you that our Peppermint Trees and and natural surroundings are lovely. We struggle at times during the heat and business to keep the grass on sites watered and tidy. Your early check in experience has been noted. Once again Thank you for your review and thank you choosing to stay with us.

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Reviewed 19 December 2013

Camped in tent with ensuite site. Site had shade cloth over sand made it special since it kept the sand down. Broom provided in bath to sweep site and keep tidy helped loads. Very professional and helpful staff. Easy walk to beach.

One night campers next to us were super noisy. We spoke to staff and they immediately put an end to their screaming foolishness.

Kitchen was amazing! Huge and kept cleaner than some homes! Was a pleasure to use. Pools were perfectly maintained. Not a leaf to be found.

Room Tip: Had a site next to fence and it helped tie down our tent.
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  • Stayed: December 2013, travelled as a couple
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Thank SkiHikeKayakPlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPKowner, Manager at RAC Busselton Holiday Park, responded to this reviewResponded 20 December 2013

Thank you for your terrific review of our park Skipatroller. Management and staff take great pride and strive daily to keep the park to a 4.5 star standard and will be sure to pass on your comments to all our staff. So very pleased you enjoyed your stay with us and wish you a wonderful Christmas and Happy new Year!

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Reviewed 27 November 2013

The whole experience was lovely from check in right through to check out. The staff were excellent on check in and check out. Going above and beyond. The accommodation chalet was very clean and spacious and had all the little extras, like sachets of coffee and tea. I understand why you won a recent award. Well done keep the good work up. Will be back

Room Tip: Book early
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  • Stayed: November 2013, travelled with family
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Thank Travellingblooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPKowner, Manager at RAC Busselton Holiday Park, responded to this reviewResponded 1 December 2013

What a really nice review of our Park, we thank you for taking the time to place your feedback. Really pleased you both chose to stay at our park and even more delighted you had such good fun and enjoyed your accommodation at BIG4 Peppermint Park. We are so fortunate to be in such a great location, so close to all the wonderful attractions in our area. We look forward to seeing you both back again some time soon. Thank you.

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Reviewed 17 November 2013

Loved it. Perfect for families. Apart from hiring options (almost none) it was very clean. The cabin we had was very well set up and very livable. Impressive. The pools were immaculate. The food areas excellent. the beach was close and ideal for smaller children. Just need more hire items like scooters or bikes. Everything else was high standard and wonderful. Highly recommended.

  • Stayed: November 2013
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1  Thank WhiteMob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPKowner, Manager at RAC Busselton Holiday Park, responded to this reviewResponded 17 November 2013

We are please to read we were able to play a part in making your holiday an enjoyable experience.
Its great that the location and facilities suited you and that your room was clean and comfortable. Our aim is to cater for a variety of travelers and it's good to hear that you and your family had a good time.Thank you for choosing to stay with us and we look forward to welcoming you back again soon.

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Reviewed 8 November 2013

Based on a family recommendation, we booked one of the Queen Studios. Although at short notice, booking was easy - just one phone call.

The park is well signposted on Caves Road and reception was easy to find. Checking in was a very friendly affair, was efficient and thorough. We occupied Studio 2 which is right on the edge of the park near to the ponds and bouncy cushion. It was very clean, well equipped and tidy.
During our three night stay, the resort was very quiet being the week after schools returned. Consequently, our stay was extremely tranquil with no noise at night.

We did use the external BBQs one evening which were simple to use and were clean. The entire site was tidy and well maintained. Our stay was exceedingly pleasant but far too short.
We were able to see possums in the trees near the pond (take a torch) and hear the many frogs croaking in the ponds.

I have two small constructive comments:
Firstly, WiFi on site is not free. If it had been free, one could forgive the fact that coverage across the site was patchy to poor. Being at the edge of the site, we were furthest from the WiFi antenna. Having paid for net access, it was frustrating that connection speeds were so slow and intermittent that most of the paid access time was spent waiting for web-page downloads.

The second comment is that the ceiling in our studio had a gap where it met the wall. This acted as a pathway for dust and debris from the roof void to rain down into the room and coat the peripheral horizontal surfaces of the room with dust. The extra work for the cleaners could be solved by a simple grouting job.

These comments may sound like a whinge but they are the only things that we could pick any minor fault with. Even with these tiny glitches, we would highly recommend Peppermint Park and will certainly book again if staying in Busselton.

  • Stayed: October 2013, travelled as a couple
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Thank ScotGold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPKowner, Manager at RAC Busselton Holiday Park, responded to this reviewResponded 12 November 2013

Dear radar424,
BIG4 Peppermint Park are delighted you enjoyed your stay with us and thank you for your review, as it helps us to continuously improve our park for which we are so very passionate about. Our Lake area is full of wildlife and very beautiful. The natural environment allows the frogs and possums to thrive adding a very special and unique experience in our park.
Thank you for your constructive review, the Parks' Maintenance team are following up with ceiling issue in the Studio this week and pleased to advise that we are positively looking into providing better WiFi facilities.

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Reviewed 25 October 2013

First time we have stayed here I would have to say its the best park we have ever stayed at. We had an en suite site for 7 nights and found the park and all it's facilities to be top class. The staff are polite and informative, the grounds are immaculate and the sites are large and fully grassed. Lovely and quite I would highly recommend this park. We will be back again.

Stayed: October 2013, travelled as a couple
Thank Angela s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPKowner, Manager at RAC Busselton Holiday Park, responded to this reviewResponded 11 November 2013

BIG4 Peppermint Park thank you for taking the time to review our park. Delighted you enjoyed your stay and found our staff to be so very helpful. We are very proud to be able to advise you that we have just won the 2013 WA Tourism award. Management and staff take much pride in our beautiful park. Thank you for choosing to stay with us and we so look forward to warmly welcoming you again soon.

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Additional Information about RAC Busselton Holiday Park

Address: 97 Caves Road, | Abbey, Busselton, Western Australia 6280, Australia (Formerly BIG4 Peppermint Park)
Region: Australia > Western Australia > Busselton
Amenities:
Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 20 Speciality Lodging in Busselton
Price Range: £62 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — RAC Busselton Holiday Park 2*
Number of rooms: 38
Official Description (provided by the hotel):
RAC Busselton Holiday Park is located on the doorstep of Busselton and Dunsborough. It is unique as it is nestled within 8ha of natural bush-land but only a short 300 metre stroll to the white sands and crystal clear waters of Geographe Bay. Relax in the leafy natural surroundings of Peppermint trees with huge areas of wide open spaces so you can stretch out. All our caravan sites are grassed and are of a generous size to accommodate large vans and motor homes. Our holiday park was redeveloped in 2005 with new roads and facilities which makes it first class. ... more   less 
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Also Known As:
Peppermint Park Eco Village And Holiday Park Hotel Busselton

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