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“OK - clean but dated”

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Broadwater Beach Resort Busselton
Ranked #6 of 14 Hotels in Busselton
Perth, Australia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“OK - clean but dated”
3 of 5 bubbles Reviewed 20 November 2011

Just got back today after 3 nights. Looked good driving up, reception was very nice, grounds and pool well kept too. We had an upstairs 3bed 2bath and the stairs leading up to the unit was disappointing. Felt and smelled damp. The apartment was clean, beds comfortable, all electrics in working order, but cooking utensils limited. The communal BBQs did not work well. We had to cart "stewed" steaks back to the unit to cook under the grill - as did most of the guests. BEAUTIFUL beach a minutes walk away. Tennis courts were good (4), pools and spa were clean. Useful set of shops 5 min walk up the road. Had a bit of a time with mosquitoes at night. Tip - close all windows and door at dusk to minimise.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank fongs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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420 reviews from our community

Traveller rating
    69
    169
    114
    43
    25
See reviews for
230
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15
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Any
English first
Singapore, Singapore
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 25 October 2011

Was expecting it to be abit nearer to the town area, beach behind is still quite a long way out. Rooms are comfortable, but the staircase to the attic bedroom is abit steep and narrow. Jacuzzi big enough and working properly.
A waste we only had 1 nite, no time to explore the facilities of the property.
Overall, value for money and comfy stay.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank miao41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Western Australia, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 23 October 2011

Bradwater beach resort Is very much in need of a spruce up - accomodation is old and dirty and staff are not the friendliest. Very disappointed.

Room Tip: Go to a different resort.
See more room tips
  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Busselton hotels

Brisbane, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 17 September 2011

Four friends looking forward to a relaxing break together in a bit of luxury were very disappointed in the accommodation. Great location and gardens but the units were very tired and basic, there was no hint of luxury. Towels were so rough and one almost threadbare, the doona was not inside a cover, bathrooms looking like they had seen better days. It was not at all what we expected. Fortunately there was lots to do in the surrounding region so we only used the accommodation for sleeping, but this defeats the purpose of staying at a resort. It was very over priced for what we paid. At check out they never asked if we had enjoyed our stay, I'm sure they know they are not offering the best.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
4 Thank irenebull50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BroadwaterBeach, Manager at Broadwater Beach Resort Busselton, responded to this review, 23 September 2011
Thank you for your feedback. Naturally we are disappointed that you didn't enjoy your stay and apologise that your expectations were not meet on this occasion. Our rooms are currently undergoing a refurbishment and we have already begun to replace most of the older furniture and expect that most of the furniture and fittings will be replaced in the next few months.

As a result of comments such as yours we are also in the process of replacing the existing bed linen by removing the bed wraps currently on the beds, which act in place of a doona cover and replacing these with doona covers. We have also recently renegotiated our linen supply and are currently working to provide our guests we a better quality towelling.

We hope that you will return to the Resort as we believe that you will see a large improvement in the rooms on your next trip to Busselton.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 21 March 2011

We had a ground floor tennis villa for 5 of us - 2 adults and 3 teens for a week. It was perfect for us - we played tennis, swam in the 2 pools (outdoor pool is small though for a resort), swam in the ocean which is literally just at the front of the resort, carried our kayak from villa to ocean, biked around the busselton foreshore paths and generally had the perfect short summer holiday break. Wish I could have had longer here. One night was noisy from neighbours above us another nights all fine. We cooked on the bbq's used the kitchen which is small but ample. the washing machine and dryer is handy for all those beach towels and swimmers after a day at the beach. Our villa had two bathrooms - one with shower over bath so appreciated having a bath. Not fancy but facilities are good and ideal for a family. Nice well kept grounds - grassed areas, paths and peppermint trees. We ate at the restaurant for a birthday meal - it was nice enough, had great service, food was good. the outdoor area of the restaurant is nice in summer. Only one car per unit in the secure parking and you take pot luck finding a park in peak times.

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank idberichoneday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 26 July 2010

We arrived to find out the restaurant was being refurbished and could not have breakfast on the day we were leaving. We could not have a shower in the morning as there was no hot water and by the time they figured out what was wrong we had to go. Spa wouldnt turn off. Tiles in the bathroom were broken and no grout so moved under your feet. Only one key to had to take gate opener off when we left to get dinner and the kids were in the Villa.
We have stayed at MANY resorts and this does not deserve its four star rating. Would recommend travelling to Dunsborough to stay, much more choice and not so TIRED.

Stayed July 2010, travelled with family
Helpful?
3 Thank Rozzo65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 5 July 2010

I stayed in a standard room for 3 nights and found the hotel to be in a very nice surrounding. The layout of the room was nice, the bathroom clean (though I wasn't keen on using the spa) and the bed comfortable. One downside was that you could hear noise from the rooms above. Thankfully it wasn't bad enough to interrupt my sleep.
For the price I paid, I would say the value was only okay. There may be better places, but would consider staying there again.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Big_Matt_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Broadwater Beach Resort Busselton

Property: Broadwater Beach Resort Busselton
Address: 1 Holgate Rd, Busselton, Western Australia 6280, Australia
Region: Australia > Western Australia > Busselton
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#4 On the Beach Hotel in Busselton
#4 Top resorts Hotel in Busselton
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Broadwater Beach Resort Busselton 3.5*
Number of rooms: 65
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Also Known As:
Broadwater Beach Resort Busselton Hotel Busselton
Broadwater Beach Hotel Busselton
Broadwater Busselton

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