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“Fab long weekend”

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Broadwater Beach Resort Busselton
Ranked #7 of 14 Hotels in Busselton
Reviewed 17 June 2014 via mobile

Stayed for three days two nights and really enjoyed it. Check in was conducted by Samantha who was excellent throughout our stay and dealt with our small problems efficiently and pleasantly.

Our first room had a musty smell and she quickly allowed us to move. Room was well equipped with renovated bathroom. However the shower was over a very high bath and people with mobility problems may have difficulty accessing it. Would suggest you check this out before booking. Also spa in bath was not working. Bed was king size and very comfortable although pillows were quite flat. When I go again I'll take my own!

We had a lovely meal in the restaurant although the only vegetarian choice was eggplant which is not to everybody's liking. I'm sure a pizza would be possible though.

Stayed: June 2014, travelled as a couple
3  Thank octobergirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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337 - 343 of 432 reviews

Reviewed 10 June 2014

Three bedroom self contained bungalow was very clean and well furnished. Plenty of Crockery, cutlery etc. Beds comfortable. There was only one toilet in the unit for the six of us (three couples)but we managed. Pool toilet wasn't far away if necessary.
Indoor pool area showed evidence of water stain on windows and walls and condensation dripped from roof staining steel rafter beams. Otherwise pool and spa was great. Did not use outdoor pool but looked inviting.

  • Stayed: June 2014, travelled as a couple
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2  Thank Terry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

We had a Groupon deal for 3 nights which was fantastic value for money. The villa - near to tennis courts - was comfortable. There were 5 adults and we all managed very well. Lots of cutlery crockery. Beds were clean and comfortable. Unit was clean. The only item that I felt needed urgent attention was the indoor pool where the condensation was dripping from the ceiling. This area looks very tired.

  • Stayed: June 2014, travelled with friends
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1  Thank terger45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

We spent two days here in a resort room which was clean and comfortable. The bathroom looked like it had recently been renovated, but there was just one small shelf above the sink, so nowhere to put anything much. The bed was a little hard, the pillows were rather flat and the large couch was comfortable, so overall the room was good. Net curtains would have been good for some privacy as there were only block-out blinds so unless we wanted to sit with the lights on during the day everyone that walked past looked into our room.

I found the check in process very efficient and Samantha was very helpful. We dined in the restaurant on our first night and the food was good, we both had a steak which was cooked to our liking. It was very busy, but after our initial order was taken no staff came near us again to see if we wanted anything else, so although we would have ordered dessert and coffee decided not to bother as it just felt like they wanted us to leave - staff were standing with spray and cloth ready to clean the tables as soon as people left. Didn't bother to go back there were plenty of other options in town. The pools and garden all looked well maintained.

I would stay here again as the out of season cost of $135pn is quite reasonable, but I would not consider it a 4 star resort.

  • Stayed: May 2014, travelled as a couple
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Thank vodka_rocks464
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

We stayed for two nights, as we were given a voucher by friends as a thank you for showing them the south west, and we stayed here then, in a 2 bed beachfront with loft. This time we stayed in a 1 bed villa. We did appreciate the resort extending our voucher as we couldn't use it earlier - or rather we wouldn't use it as due to the exorbitant prices of Broadwater in the summer months ( even not during school holidays, such as Feb and March) - we would have had to pay at least $300 for two nights, AFTER our $150 voucher. We just couldn't qualify it. The prices drop a lot more after May 1. The room we booked was $165 per night. This is very expensive for a 3.5 star hotel/resort. I wouldn't pay this for the quality of the resort. Our first room was ok - the kitchen is looking old, the fridge was at its coolest but was hardly cold. The furniture was all scuffed and peeling. The couch was small and uncomfortable. The curtains are dated. Saving grace in this room was the bathroom, which appeared to be recently renovated. However we went to watch a DVD (our own, the price to rent their DVD's is huge!) and it wouldn't work - we discovered that a previous renter had pulled the AV cords, and ripped them out, leaving two of the jacks broken off in the TV. We went to reception, and the lady had no idea what to do, and "Maintenance had just left". We told her we only needed another cord, but she couldn't find one, so she asked if we could move rooms. We normally wouldn't have cared, but the weather was terrible and there was nothing on TV, so we did move. This room was similar, the TV and DVD player better quality, fridge too, but kitchen is worse condition, as was the bathroom. Very dated pale pink. 3 seater couch was more comfortable as bigger, but thats it. Went to get a blanket from the cupboard and it was dirty.Went for a walk along the beach on the first night, couldn't work out how to get out, went to reception, was rudely told to "push it up on the lock" - we tried again and found the slot, but it took a good few minutes for it finally to open. Need to upgrade their entry systems as this seems a common problem. On the second night, had a spa, and then spa wouldn't turn off - had to switch it off on the main power fuse box. Also no way of accessing foxtel in this room. Restaurant is poor - expensive and food not great. Salmon itself was lovely, but noodles and pumpkin with is was lacking (cost $38!) and husbands pasta was rather boring. Nothing else on the menu caught our eye as it seemed very expensive and basic. We will not be returning and will tell others not to - for what you get, it is a waste of money, and you can get far nicer places for less money.

  • Stayed: May 2014, travelled as a couple
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2  Thank ollienklase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2014

I used the bathrooms near reception and went to reception to report the lack of toilet paper in the ladies so others wouldn't be inconvenienced. To my surprise the receptionists response was to show no interest other than to tell me to go and report it to the bar as that's their responsibility! Perhaps she failed to notice I was a paying customer not her staff member and perhaps she failed to appreciate I was trying to assist her and the business to provide their customers with excellent amenities. Really very unimpressed. She did however manage the obligatory and totally false Have a nice day as I departed. Real customer service is a whole lot more than platitudes.

  • Stayed: May 2014
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3  Thank Yvonne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

2. Night stay cost 600 dollars for an old dark outdated villa. Couldn't bear to eat in the old kitchen nor stand in the old linoleum floors and outdated filthy carpets. Our room looked out on to an old dirty red brick wall. If I had paid 150 dollars I wouldn't have minded so much but for that amount of money I expected better. Linen was clean and staff friendly. Splendid location but both pools looked dirty and un inviting. We won't be back.

  • Stayed: April 2014, travelled with family
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1  Thank Ev O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Broadwater Beach Resort Busselton

Address: 1 Holgate Rd, Busselton, Western Australia 6280, Australia
Region: Australia > Western Australia > Busselton
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#5 On the Beach Hotel in Busselton
#5 Top resorts Hotel in Busselton
Price Range: £81 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Broadwater Beach Resort Busselton 3.5*
Number of rooms: 65
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Also Known As:
Broadwater Beach Resort Busselton Hotel Busselton
Broadwater Beach Hotel Busselton
Broadwater Busselton

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