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“Nice apartment with good view and facilities”
Review of Abbey Beach Resort

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Abbey Beach Resort
Ranked #4 of 14 Hotels in Busselton
Certificate of Excellence
Reviewed 3 August 2014 via mobile

So we put up a stay for our first night of Perth trip. As seen in google images before we arrive, the views were nice and exactly the same as what we searched. We're given voucher for heated pool but too bad we din bing any swim suit as it was winter. Well equipped with cooking utensil n plates, a cost effective place. :)

Stayed: July 2014
1  Thank Jie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan P, Manager at Abbey Beach Resort, responded to this reviewResponded 5 August 2014

Dear Jie H. Thank you for your comments regarding your recent stay with us here at Abbey Beach Resort. We are pleased to hear that you were impressed with the resort and found the pictures you found on Google to be exactly as advertised.

We are also pleased to hear that you enjoyed the views that the resort boasts. Being just a stone’s throw from the beautiful Abbey Beach with panoramic views of Geographe Bay, our location is always something that brings our guests back to the resort.

We are sorry to hear that you were unable to utilise the facilities that the resort has on offer to the full. Our heated indoor pool and spa, runs at a tempting 29c, and is very popular with guests in both the summer and winter months!

We are delighted to hear that you were impressed with our fully equipped Apartments. With our modern kitchen providing all the amenities need for a short or long stay, our aim is to create a home away from home for our guests.

Thank you once again for your feedback and we look forward to welcoming you back in the near future.

Kind Regards

Jordan Palk

Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,422)
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738 - 744 of 1,422 reviews

Reviewed 31 July 2014

Loved staying at abbey beach, and would definitely recommend, we had a bit of an issue with other guests smoking below us. the manager was kind enough to change our room with no hassle.
Beautiful rooms, serviced daily and extremely friendly staff.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Alicia11donae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan P, Manager at Abbey Beach Resort, responded to this reviewResponded 1 August 2014

Dear Alicia11donae. Thank you for your feedback on your recent stay with us. We are pleased to hear that you will be recommending us in the future; we love for people to share how they enjoyed their stay with us!

We are sorry to hear that you had issues with anti-social guests that disrupted your stay. As a resort we have regular patrols by our maintenance and security staff to stop such anti-social behaviour and we are happy to speak to offending guests on your behalf. As you can imagine at times with the size of the resort unless reported we are unable to prevent such incidences occurring. This being said we are pleased to hear that the issue was dealt with in a timely and efficient manner by our Front Office Manager and even more that you were impressed with the level of customer service that we provided.

As a resort we do our utmost to provide our guests with a spacious and relaxing environment and we are delighted to hear that you were able to enjoy the accommodation that we offer our guests. One of the things that set us apart from other resorts in the region is that we offer guests a daily service, as it enables us to maintain the resort to the highest standard possible.

Thank you once again for your comments and we look forward to welcoming you back to the resort in the near future.

Kind Regards

Jordan Palk
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

We stayed one night on a 4 day coach tour. The room was clean and modern and location lovely. Service good. At first glance it was 5 star but far more impersonal than a lot of other accommodation I have stayed in.

  • Stayed: July 2014, travelled with friends
    • Location
    • Service
Thank Margaret255362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan P, Manager at Abbey Beach Resort, responded to this reviewResponded 30 July 2014

Dear Margaret255362. Thank you for your feedback on your recent stay with us. As a resort we love welcoming our guests on coach tours, so that we are able to give them a sample of what the resort and the South West has to offer.

We are pleased to hear that you appreciated the location of the resort. Being on the shores of Geographe Bay and a short drive from all the local tourist attractions makes us a great base for guests looking to explore the region such as you.

It is also pleasing to hear that you were able to enjoy the spacious accommodation that we have on offer. Our aim is to provide guests whether in for one night or an extended stay with a home away from home for them to relax in.

We are disappointed to hear your comments regarding the level of customer service that you experienced. We will certainly be addressing your comments with the relevant Heads of Department and welcome such feedback in the belief that it helps the resort achieve the standard that our guests expect.

Thank you once again for your feedback and we look forward to welcoming you back to the resort in the near future.

Kind Regards

Jordan Palk
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

Great overnight stay on a weekend trip down south. Very clean rooms, spacious, comfortable - would definitely stay again and highly recommend to others! Lovely ocean view from our apartment, great kitchen facility, spa was amazing! All australian products used in the toiletries which we rarely see!

Room Tip: upper level if possible
  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Tiff368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan P, Manager at Abbey Beach Resort, responded to this reviewResponded 30 July 2014

Dear Tiff368. Thank you for your wonderful feedback on your recent stay with us. It is such great feedback that motivates us on a daily basis to continue to strive to provide our guests with an amazing experience every time they stay with us!

We are delighted to hear that you were able to appreciate the beautiful panoramic views of Geographe Bay from our spacious Beachfront Apartments. Furthermore in providing our guests with a daily service, our aim is to maintain the cleanliness of the resort to a standard that our guests have come to expect of Abbey Beach and to offer a service that sets us apart from other resorts in the region.

As a resort our aim is to showcase to our guests the best that the South West and Australia has to offer, and we are a proud supporter of using fresh local produce and Australian products, so it is pleasing to hear that you were able to appreciate this in our in-room amenities.

Please don’t hesitate to email the resort regarding joining our VIP newsletter where we have information about specials on at the resort, as we would love to welcome you back to the resort in the near future.

Kind Regards

Jordan Palk
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

My daughters and Mum had a wonderful "girls" winter break last week in a lake-side serviced apartment. The apartment was spacious for the four us, very clean and with everything a famiy needs for a relaxing holiday.The complex is beautifully mantained and the girls swam morning and night in the indoor 25m heated pool while I enjoyed the spa. We'd love to have another longer break over summer and so we can swim at the beach in the morning and in the afternoon swim in either of the outdoor pools.

Stayed: July 2014, travelled with family
Thank Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan P, Manager at Abbey Beach Resort, responded to this reviewResponded 30 July 2014

Dear Michelle P. Thank you for your fantastic comments on your recent stay with us. We are pleased to hear that your family had such an enjoyable stay with us!

We are delighted to hear that our Lakeside Apartment was able to meet your every need. Coming with a fully equipped kitchen, laundry facilities, spacious living areas and your own private balcony overlooking the lake, the Apartments are perfect for guests looking for a home away from home.

We are also pleased to hear that you were impressed with the cleanliness of the resort. Our Housekeeping department work tirelessly to maintain the levels of cleanliness that the resort has been known for, and we are pleased to hear we were able to achieve this again during your stay.

It is also fantastic to hear that yourself and your daughters were able to enjoy the facilities that we have on offer at the resort. There is nothing we love more than seeing our guests enjoying the pools, and the indoor pool and spa is always popular!

Please don’t hesitate to email the resort regarding joining our VIP newsletter where we have information about specials on at the resort, as we would love to welcome you back again in the Summer!

Kind Regards

Jordan Palk
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

My family and I stayed 5 nights in a 2 bedroom lakeside serviced apartment. It was clean and comfortable and had adequate room for the 4 of us. It was a great winter break and the indoor pool was great for the kids although I found it a little cold. The resort is in a fantastic location, right on the beach and only a short drive into Busselton town centre. The cafe staff were very friendly and accommodating although we found it just a little pricey. The staff at the resort were friendly and helpful. All in all a very pleasurable stay.

Room Tip: I would recommend a 2nd floor apartment so you can't hear anyone above you.
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Katie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan P, Manager at Abbey Beach Resort, responded to this reviewResponded 23 July 2014

Dear Katie H. Thank you for your wonderful comments on your recent stay with us at Abbey Beach Resort.

We are pleased to hear that you were able to appreciate the spacious accommodation that we have on offer. Our fully equipped Lakeside and Beachfront Apartments make a perfect home away from home for our guests and have all the amenities needed to provide our guests with a relaxing base to enjoy their holiday from.

It is also pleasing to read that you used all the facilities the resort has on offer to the full. Our indoor pool is always popular to guests both in summer and winter. We are sorry to hear that you found the temperature cooler than you anticipated. As a resort we abide by the regulations set by the local council and the temperature of the pool is digitally controlled and checked so that the temperature is constantly at 29c.

As a resort we pride ourselves on providing our guests with the highest level of customer service and experience so it is rewarding to hear that you found the customer service of the staff at the resort to be of the highest level.

We are disappointed to hear that you found the pricing of the food at the resort to be expensive. As a resort we aim to keep our prices comparable with other fine dining restaurants and resorts in the region especially as we do our utmost to provide our guests in the finest locally sourced produce. Our Head Chef at the resort takes great pride in offering our guests a seasonal menu with many dishes featuring locally produced items, as to give our guests a taste of what the South West has to offer.

Thank you once again for your excellent comments and we look forward to welcoming you back to the resort in the near future.

Kind Regards

Jordan Palk
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

We have just had a very relaxing week's stay at Abbey Beach enjoying the sporting amenities (pool. full and half court tennis - there is also a squash court and gymnasium) as well as its beach front location and a more than useful shopping centre just 1 minute away. Staying in the serviced apartment was convenient for a family and the kitchen was well stocked with the usual essential utensils and crockery. The IGA supermarket next door has a good range of basic ingredients but in addition also has some local gourmet produce including meats from a quality butcher and bread from the Yallingup Woodfire bakery!
Altogether, Abbey beach offers a unique package of quality, location and amenities (both within and close by) that no other facility in the region can match!

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank WSC_Perth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan P, Manager at Abbey Beach Resort, responded to this reviewResponded 21 July 2014

Dear WSC_Perth. Thank you for your feedback on your recent stay with us at Abbey Beach Resort. We are pleased to hear you had an enjoyable stay with us.

It is always a pleasure to hear that our guests were able to enjoy the beautiful grounds that the resort has to offer. Our maintenance department work tirelessly to make sure the resort is in bloom all year round. It is also great to hear that you and your family were able to enjoy the wide range of facilities that the resort offers. With 3 pools including our indoor pool heated to 29c, children’s playground and free tennis and squash courts, it is ideal for our guests who like to unwind within the resort grounds.

We are happy that you were able to have a relaxing holiday in our beachfront location, we are centrally located in the middle of all of the wonderful things you can do in the Southwest. We have direct beach access at the front of the resort to walk along the water and enjoy a sunset or if you are daring at this time of year go for a swim! Busselton’s city centre is only a 7 minute drive, Dunsborough is only 15 and the Margaret River Wine region starts at our door step.

It is pleasing to read from your comments that you enjoyed the spacious and well-proportioned rooms at the resort. All of our Lakeside & Beachfront Apartments come with a fully equipped kitchen with all the latest amenities and laundry facilities in the Apartment. The Apartments & Suites also has its own private spa in the en-suite, large balcony with views across the resort and parking space adjacent to the Apartment.

Thank you once again for your feedback and we very much look forward to welcoming you back to the resort in the near future.

Jordan Palk
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Abbey Beach Resort

Address: 595 Bussell Hwy, Busselton, Western Australia 6280, Australia
Phone Number:
Region: Australia > Western Australia > Busselton
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Busselton
#3 On the Beach Hotel in Busselton
#3 Luxury Hotel in Busselton
#3 Top resorts Hotel in Busselton
#5 Romantic Hotel in Busselton
Price Range: £94 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Abbey Beach Resort 4.5*
Number of rooms: 213
Official Description (provided by the hotel):
Abbey Beach Resort sits on the beautiful Geographe Bay beachfront, set amidst four hectares of landscaped gardens and lakes, and just two and a half hours drive from Perth. The resort comprises 185 luxury units onsite with one, two and three bedroom apartments, plus studio suites. All apartments and studios are serviced daily and feature a private double spa, a bathroom with each bedroom, reverse cycle air-conditioning, Foxtel, private balcony and views over the lake/ocean/swimming pool, gardens, tennis courts and children's playground. Superb resort facilities include a complimentary 100MB per 24 hours per person of Wi-Fi throughout the resort, restaurant, cafe, two bars, a 25 metre indoor heated swimming pool and spa, outdoor pools surrounded by lovely gardens and shaded with gazebos and umbrellas, squash court, full size and half court tennis, gymnasium and sauna. Abbey Beach Resort has the largest and most versatile function centre, with conference and corporate facilities, in the south west. Meeting rooms and boardrooms of varying sizes, as well as a ballroom and atrium, are available for workshops, dinners, exhibitions, trade displays, events, conferences and weddings. ... more   less 
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Also Known As:
Abbey Beach Hotel Busselton
Abbey Beach Busselton

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