My husband and I decided to enjoy Valentine's Day at the Pagoda Restaurant this year, so we booked two weeks in advance and were required to pay for the ENTIRE amount of our meal ($210.00) before the booking would be accepted. This transaction completed, I enquired about booking a room for the night under the $139.00 "Spa & Bubbles" Deal they had advertised on their website. I was advised that this special expired at the end of January and regardless of the money I had just forked out at their restaurant, would still be required to pay the full rack rate of $285.00 if we wanted a room for the night. They would not move on this rate.
I hung up in disgust without making a booking ... spent the next 15 minutes on Google ... and booked the EXACT same room at the exact same hotel through otel.com for AU$188.00! Customer service offered by the booking staff at this hotel leaves a LOT to be desired.
- Official Description (provided by the hotel):
- Pagoda Resort & Spa is superbly nestled on the banks of Perth's spectacular Swan River just 5 minutes to the CBD in South Perth, with easy access to freeways North and South, Perth Zoo and local restaurants and cafes. Offering a choice of Superior and Deluxe Rooms, One and Two Bedroom Apartments and Suites,all with spa baths and some with river, pool or parkland views. With extensive facilites available onsite including heated outdoor pool, fitness centre, conference and business facilities, secure car parking or free street parking and Waterwall Restaurant & Bar, Pagoda Resort & Spa is the perfect choice for the business or leisure traveller. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your Pagoda Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Esplanade River Hotel Como
- Broadwater Pagoda Hotel