The actual resort and facilities - terrific. Beach is so close, shops close, hotel close. The Managers running it need training in how to get on with people. Their approach leaves a lot to be desired. Even staff complain about them. People go on holiday to enjoy themselves, this usually includes laughter - but watch out if you make this happiness too loud you will be in trouble. Unsavoury notices with ugly graphics are left around for guests to read when guests slip up. Also we booked 12 months prior to arrival and paid up front as well. We were offered a room that we were not satisfied with and had to be moved. We wanted a ground floor room as we had small children, We were told "you should have requested at time of booking". My answer to the managers would be that they should inform guests of their options at time of booking. Prepare to pay for pool towels etc unlike other resorts. Very little coffee, tea etc on arrival. Would not return whilst current Manager's are on staff.
- Official Description (provided by the hotel):
- Fully self-contained apartment accommodation is the ideal way to experience one of Western Australia’s most popular coastal destinations. Just one hour’s drive south of Perth, life in Mandurah is centered around its vast inland waterways and abundance of beaches. Surrounding this estuary is the beautiful Peel Region with the City of Mandurah its epicentre. Boasting an astonishing aquatic playground and cosmopolitan lifestyle it's no wonder Mandurah is so popular to visit and one of WA’s best tourist destinations.With delightful restaurants and cafes, crystal clear blue water, and an abundance of activities for the whole family, Mandurah makes for a great getaway!Silver Sands Resort includes the folowing free facilities to all of our guests:•Play a round of Mini Golf•Take a dip in the indoor or outdoor heated pools•Relaxing in the indoor or outdoor heated spas•Sweat it out in the dry heat sauna•Have a hit on the full size tennis courts or if that’s too much try the half court •Take a stroll on the walking machines•Get the tastebuds sizzling at one of our 4 BBQs•Challenge the kids in the children’s games room•Or maybe hide from the kids in the adults only games room•Borrow a book from our club lounge library•Have a drink with the Resort Manager (Monday Welcome Drinks)•Free tour and attraction booking serviceTennis Courts and Squash Courts are available from 8am – 6pm daily. Use your own equipment or free hire of Resort equipment (excluding tennis balls). ... more less
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- Also Known As:
- Silver Sands Timeshare Hotel Mandurah