We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“South-West Jewel”
Review of The Sebel Mandurah

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Sebel Mandurah
Ranked #2 of 7 Hotels in Mandurah
Certificate of Excellence
Brisbane, Australia
1 review
“South-West Jewel”
Reviewed 15 August 2014

The accommodation was lovely - spacious, bright, clean and modern. The bathroom. in particular, was light, clean and well designed. The staff were welcoming, friendly and helpful. Overall this accommodation was the most comfortable during our Western Australian holiday.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Daryl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leighton Y, General Manager at The Sebel Mandurah, responded to this review, 17 August 2014
Dear Daryl H

Thank you for taking the time to write this review, it is certainly appreciated. It is great to hear the complimentary words about the service delivered by the team, thanks!

Regards
Leighton Yates - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

983 reviews from our community

Traveller rating
    464
    369
    95
    34
    21
See reviews for
153
536
52
121
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (280)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Geelong
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014

We had a great time at Mandurah. Sebel is located on the water and there is plenty of activity when enjoying the balcony. We didn't have a car and used the buses to get around.
Cruised the lagon and watched the dolphins at play. ook a Winery tour to Vineyard 28 and Harvey - a great day.

Room Tip: Rooms on the south side overlook the water
See more room tips
  • Stayed May 2014, travelled as a couple
    • Rooms
    • Service
Helpful?
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leighton Y, General Manager at The Sebel Mandurah, responded to this review, 20 August 2014
Dear Brian C,

It is so great to hear that you took the time to experience what Mandurah and the Peel region has to offer. We have some great places to experience such as the chocolate factory, the wineries, Peel Zoo and of course the Mandurah Dolphin Scenic Cruise that Mandurah Cruises offer daily. Thanks for your review, it is greatly appreciated!

Regards
Leighton Yates - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
graciepapa
Level 6 Contributor
131 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 13 August 2014 via mobile

We booked this place as a night stop for the otherwise long drive. Upon arrival I got a bit excited as the place looked really promising! Lobby decor was really nice too.

However, the devil are in the details. There were no bedroom slippers which I would have expected from this place. More disappointing was that the glasses were dirty.

Service was prompt but there was no warmth to it.

I would try staying at another place if I were to return to the area again.

Stayed August 2014
Helpful?
Thank graciepapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leighton Y, General Manager at The Sebel Mandurah, responded to this review, 17 August 2014
Dear graciepapa

Thanks for advising me of your stay and ideas for increasing guest satisfaction. We will consider placing slippers in rooms as a standard; at present, we only have these upon request.

I will advise our Executive Housekeeper about the glassware as there is no compromise for such shortcoming; apologies for this occurring.

It is great to hear that service delivered was prompt, but is disappointing to hear about the team having no warmth, as this is something that we are normally renowned for and is transparent in other reviews we received. Again I do apologise for your personal experience.

Thanks again for letting me know of your feedback through TripAdvisor.

Regards
Leighton Yates - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 August 2014

Stopped at the Sebel in Mandurah once again and needless to say the hotel is still fantatsic. Even better now because they have a resturant and room service which they never had last time I stayed. The rooms are well maintained and spot;ess. So much to do so close to the hotel that you do not need to move your car once you arrive.
I highly recommend the hotel if you are looking for somewhere in Mandurah to stay.

Room Tip: Facing the estuary is great
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Sherron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leighton Y, General Manager at The Sebel Mandurah, responded to this review, 12 August 2014
Dear Sherron M

Thanks for being a loyal guest of The Sebel Mandurah! It is great welcoming back guests that have stayed previously. Thank you for your review on M on the Point Restaurant & Bar too.

Look forward to welcoming you back again one day!

Regards
Leighton Yates - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bendigo, Australia
Level 5 Contributor
94 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 8 August 2014

Mandurah is no sleepy hollow on the weekend. It is a bustling tourist town, where visitors join the locals in strolling the boardwalk and water edge and filling the outdoor seating at the many eateries. We were delighted with our clean and well fitted out room, overlooking the water and activity from our balcony. We stepped out for a coffee and ice cream along the boardwalk and enjoyed a free jazz concert at the arts centre next door. In the evening the double glazing meant we were able to completely close out the late Saturday evening noise in the pub below. Service on arrival was good. Parking was free in the adjacent public space.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CandJ60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leighton Y, General Manager at The Sebel Mandurah, responded to this review, 12 August 2014
Dear CandJ60,

Thank you for choosing to stay at The Sebel Mandurah and for your candid words on Mandurah itself and the hotel. The region is definitely as you described it - a bustling tourist town!

Thanks again
Leighton Yates - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
1 review
Reviewed 5 August 2014

Stayed last night in Mandurah with Mum and Dad. Sebel was the perfect location with gorgeous views, comfy bed, decent shower & decent tv. Wonderful winter weather & I had a room with great balcony but theirs was a little skinny. We walked in & out of town a few times and had lovely dinner at Silks Thai Restaurant which we highly recommend.

Room Tip: We stayed on Monday, but I would not want to be above the restaurant or bar on a busy night as the v...
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Leanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leighton Y, General Manager at The Sebel Mandurah, responded to this review, 12 August 2014
Dear Leanne W

Thanks for your comments with the quality of the bed, shower and balcony. The views are definitely 10/10 and even better when you have great weather such as you did when staying with us. Thanks again for this review.

Regards
Leighton Yates - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
1 review
Reviewed 2 August 2014

My daughter and I stayed here during July 2014 for the Mandurah dancing competitions and although it was a very busy time the service was fantastic. The location was fantastic along with the warm friendly atmosphere - thanks and we look forward to our stay next year :)

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Sally T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leighton Y, General Manager at The Sebel Mandurah, responded to this review, 12 August 2014
Dear Sally T

Thank you for your lovely review! I am very pleased that whilst we were so busy that the levels of service maintained high. Thanks for letting me know!

Regards
Leighton Yates - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mandurah hotels
0.5 mi away
Seashells Mandurah
Seashells Mandurah
#1 of 7 in Mandurah
531 reviews
0.7 mi away
Quest Mandurah
Quest Mandurah
#3 of 7 in Mandurah
196 reviews
0.3 mi away
Atrium Hotel Mandurah
Atrium Hotel Mandurah
#7 of 7 in Mandurah
384 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Mandurah Family Resort
Mandurah Family Resort
#5 of 7 in Mandurah
37 reviews
0.2 mi away
Dolphin Quay Apartment Hotel
0.5 mi away
Mandurah Motel and Apartments
Show Prices
Show Prices
Show Prices

Been to The Sebel Mandurah? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Sebel Mandurah

Property: The Sebel Mandurah
Address: 1 Marco Polo Drive, Mandurah, Western Australia 6210, Australia
Region: Australia > Western Australia > Mandurah
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Mandurah
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Sebel Mandurah 4*
Number of rooms: 89
Official Description (provided by the hotel):
Stylish 4½ star waterfront full service hotel with stunning Mandurah Estuary views. The first world class hotel in the city of Mandurah, ideal for tourist and conference groups and for visiting friends and family. 89 beautifully appointed guestrooms, suites and 1, 2 and 3-bedroom self-contained apartments, most with private furnished balconies and the choice of Mandurah Estuary or Venetian canal views. All rooms are serviced daily. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Odigeo, Booking.com, Agoda, Expedia, Hotels.com, TripOnline SA, HotelQuickly, Evoline ltd, Ebookers and Cancelon so you can book your The Sebel Mandurah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Sebel Mandurah Hotel Mandurah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing