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“Not off to a good start”

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Mandurah Motel and Apartments
Ranked #5 of 7 Hotels in Mandurah
Perth, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Not off to a good start”
2 of 5 bubbles Reviewed 5 December 2013

Haven't even arrived yet and a call to ask for additional towels was met with disinterest and advice that there would be an additional charge. As return guests I asked that this be waived. Was promised a call back after checking but needed to call back myself and was told additional charge would stand. Person seemed uncaring, hid behind management policy and even challenged the need for additional towels (I wanted 2) citing what she believed I did at home with my towels and claiming I did not require two towels for an adult. Unimpressed....4th or 5th visit, may be the last I think.

  • Stayed December 2013, travelled with family
    • Service
Helpful?
4 Thank Tweedle2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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105 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Perth
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 29 November 2013

Three friends and I went there for the weekend. There was one bedroom which was good with a double bed, bedside cabinets and lamps. Unfortunately the other bedroom only had two single beds, no lamps and no bedside cabinets. The lounge only had one setee therefore we had to take turns of sitting on the setee or the dining chairs which was not very comfortable at all. Also we had three mugs and one small cup and three tumblers instead of four of everything. Dust was thick on the player under the televison. The pool area was lovely with chairs to relax on and the place was generally clean everywhere else. I know this has probably nothing to do with the premises but my friends in the smaller bedroom found it difficult to get to sleep on the second night because of the constant barking of a dog.

  • Stayed November 2013, travelled with friends
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank Ann A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 November 2013

The motel was extremely close to town without being in the thick of it. Excellent location and easy to find. I was impressed with the entire resort, from the spacious secure complex, to the pool area. The restaurant and bar actually seemed to function as a real restaurant/bar, instead of these deserted ones where the owner has run into the kitchen and microwaved you something for dinner. The room was very clean and comfortable. The bed was creaky, just so you know, lucky I was staying alone, but could get annoying.

Room Tip: I didn't see any facilities for wheelchairs or the elderly. So maybe request a ground level room...
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  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julz_2012_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
53 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 2 November 2013

These are fairly standard American style motel rooms. They are double storey buildings arranged around a central swimming pool with parking for each unit. We had a queen room here which was of a reasonably good size,clean and well maintained. The room also had also had a double settee seating area and ensuite facilities, a fridge, kettle and toaster and a small collection of cutlery and crockery. The signs for the motel are rather obscured by those for the Sunbreakers Restaurant which shares the same site.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RedTeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalgoorlie-Boulder, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 25 October 2013

we when there on the 11th this month ,the room was ok ... but the staff are very rood..would reckon mand it to anyone wont be going back there shower not great ,toilet dosent work very good a to bet it all the queen size bed was two singles................

  • Stayed October 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank 800cindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mandurah hotels

Perth, Australia
Level Contributor
91 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 17 September 2013

We stayed here because we had a party to go to in mandurah and didnt want to drive home that night.
I thought the place was great.
The room was tidy and clean the bathroom the same. We had a balcony and a television with a dvd player.
The bed was very comfy
We ordered dinner and breakfast from room service and both were very nice.
It was possibly a little over priced but not by much.

Room Tip: the rooms on the south side catch the morning sun which is lovely in winter
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 23 April 2013

I stayed here with some friends hoping to have a nice and relaxing weekend. Instead we had the most unpleasant hotel stay ever. The staff were rude and horrible, one even started swearing at my friend for no reason. The rooms were not clean at all, we could see the dirt everywhere and the linen and towels were old and stained. I would not reccomend this hotel to anyone ever. Yuck Yuck Yuck! A extremely dissapointed customer.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandurah Motel and Apartments

Property: Mandurah Motel and Apartments
Address: 110 Mandurah Tce, Mandurah, Western Australia 6210, Australia (Formerly Comfort Inn Mandurah)
Region: Australia > Western Australia > Mandurah
Amenities:
Beach Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Mandurah
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mandurah Motel and Apartments 3*
Number of rooms: 50
Official Description (provided by the hotel):
Resort style living with a delicious restaurant onsite - Sunbreakers open from 8am - 9.30pm enjoy a meal in the restaurant or room service is also available with full menu ... more   less 
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