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“Great Self Catered Apartment”

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Noosa Springs Golf & Spa Resort
Ranked #10 of 10 Hotels in Noosa
Certificate of Excellence
Reviewed 8 September 2013

A 2 week stay was enjoyable . The Apartment was clean on arrival but one bedroom was musty and after contacting the reception the cleaners tried to identify the source of the problem which seemed to be the in room air conditioner. Could have been the filter or some of the water that keep leaking onto the bedding whenever the unit was operated. But after 5 days the problem seemed better or we just got used to it. The toaster was broken and we got a replacement.
Overall the experience was good and the cleaning staff were only too happy to solve the problems. Reception was never very friendly but we did not rely need them so no issue. the Pool was clean and the grounds are kept in top condition.

Room Tip: Good Location for families with older kids and as long as you have a car to get to the beaches 10...
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  • Stayed: January 2013, travelled with family
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1  Thank bb231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoosaSprings, Manager at Noosa Springs Golf & Spa Resort, responded to this reviewResponded 9 September 2013

Thank you for your comments. We value your feedback which we use as the basis of ongoing staff training. We look forward to the opportunity of welcoming you again to Noosa Springs and trust you will have an enjoyable stay.

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97 - 103 of 136 reviews

Reviewed 11 July 2013

Stayed 7 nights although self catering no clean towels or linen in supposedly top rated resort! Floors are extremely slippery and a fall hazard except carpeted areas. TV reception and availability of pay movies poor. Golf a stunning course but no need to stay there as there are seriously few benefits. Staff did not seem professional or well trained in hospitality industry.

  • Stayed: July 2013, travelled with family
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1  Thank dorisvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoosaSprings, Manager at Noosa Springs Golf & Spa Resort, responded to this reviewResponded 22 July 2013

Thank you for your feedback which we use in our ongoing commitment to staff training.
While our apartments are advertised as fully self contained, for stays of seven days or more we provide a mid- stay clean, which includes the provision of fresh towels and linen. On request we provide a daily service which includes bed making and fresh towels.
We also provide as complimentary an Austar package and wifi access. We are also very pleased the golf course met with expectations. Our Stay & Play packages do include a
discount of approximately 30% on standard green fees. We hope you would like to return to Noosa Springs and look forward to the opportunity of welcoming you back.

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Reviewed 8 July 2013

Stayed in a 2 bedroom apartment adjacent to the 1st fairway. Very clean and modern with all the mod cons. Both bedrooms had ensuites which was very convenient. Pool area was nice and had a good gym. I found all the staff to be super friendly and more than willing to help out when we had any requests.

The golf course is very well designed, with some great holes, the 5th being a standout. Only negative was the course was very wet and we did find it very boggy in some places.

I would recommend this resort to anyone that would like some peace and quiet and golfers of all abilities.

  • Stayed: July 2013, travelled with family
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Thank kensa77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2013

Six friends staying for the weekend as a surprise for our friend who was celebrating her 50th birthday. Overall we had a wonderful time, the apartments were clean and had everything we needed. We booked in on the girlfriends package and it included a full massage and use of the spa for each of us, that was wonderful and the spa is just lovely. We enjoyed a champagne morning tea which was also part of the package again that was very nice.
There are a few things that need to be addressed without doubt, both mornings at breakfast guests were constantly having to request more of the basic breakfast staples, bacon, bread. The breakfast station is understaffed and unfortunately the staff there come across as rather jaded. This was a first girlie weekend away for our party in a long time and part of that is lingering over breakfast or having an extra coffee. This was not appreciated by certain members of staff. At one point a waitress began to clear plates that were not finished and after the third person in our party explained that they weren't finished she loudly complained that the cutlery placement indicated that we were. Not only is this rude but the etiquette of cutlery is not a lesson that needs to be taught to your paying guests. The general manager was there and was very pleasant and checked in with the guests. Unfortunately we were left with a sour taste in our mouths when on our final morning we ordered coffees from the bar ( approximately 4ft from our table) and on delivering them the waitress declared that she didn't have time to deliver our coffees personally and if we wanted anything to come and get it. She was so rude that we were all stunned into silence she then hastily said that she was sorry that she couldn't wait on the table unfortunately she may have uttered an apology but it wasn't in the least heartfelt as a matter of fact quite the opposite. The lady in question is pregnant and she had been very short and rude with a few members of our party over the weekend which each individual chose to ignore but I feel for all of us that was the final straw. Naturally it can be hard to always be at your best when in hospitality but based on their rating and general good standards I feel some staff training and genuine client interest is vital. It is not enough to say the words it is very important to mean them.
Overall we enjoyed our trip, dinner was excellent and our waiter was enthusiastic and helpful while they don't have a cocktail list we loved the champagne he recommended in lieu. I feel most in our party would be happy to return especially for the spa but I do hope they hear what people are saying as it seems to be a recurring issue. I will definitely return for a day spa at the very least overall a very enjoyable time.

Room Tip: The apartments are shady which is wonderful in the Qld summer but chilly in the winter a few throws...
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  • Stayed: May 2013, travelled with friends
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Thank affadown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoosaSprings, Manager at Noosa Springs Golf & Spa Resort, responded to this reviewResponded 25 June 2013

Thank you for taking the time to provide us with this feedback.

At Noosa Springs we value all of the feedback we receive and use it to help us provide our guests with the holiday experience they are seeking.

While we are disappointed that in this instance we appear to have fallen short of our goal, you can be rest assured that should you chose to visit us again, there will be no re-occurrence.

Mark Brady Manager

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Reviewed 26 May 2013 via mobile

2 bedrooms place for us, self contained clean rooms, just nice.
Good breakfast, good gym for a resort ! Very Good restaurant
I can very easily go back to noosa and stay there!
Close to noosa 15 dollar cab. Not to expensive reasonable place to have a nice relaxing weekend.

  • Stayed: May 2013
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Thank Juan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2013

We stayed here for 6 nights.
The golf and spa facilities were good, however overall we were very disappointed with the service, value and distance from other restaurants / bars.
The receptionist seemed disinterested & unfriendly when we checked in. It was made very clear to us that this was a self-catering accommodation and that despite the fact we were there for 6 nights our rooms would not be serviced during our stay.
We ate in the restaurant one night and although the food was good, it was overpriced and there was no atmosphere. The bar closed before 6pm some evenings and was closed for dinner several days so we had no choice but to get a cab out of the resort.
The breakfast buffet was rarely complete - we often had to wait for items to be replenished or go without breakfast basics (such as bread / eggs / coffee) even outside of peak times.
Would not return to or recommend the accommodation.

  • Stayed: September 2012, travelled as a couple
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2  Thank PennyL2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2013

Set in stunning surroundings this place is perfect if you are into golf, spa or a relaxing break. The spa really is world class by Australian standards and has excellent facilities. Great gym and classes too. Apartments were large, clean and comfortable. They are modern enough without being 'brand new'. The location is nice too, although as some have said its not the place if you want to be right in town - but if spa, fitness, relaxation or golf are important to you I can't see there is any better alternative in Noosa.

  • Stayed: April 2013, travelled as a couple
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Thank JUDITHbristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Noosa Springs Golf & Spa Resort

Address: Links Drive | Noosa Heads, Noosa, Queensland 4567, Australia
Region: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #10 of 10 Hotels in Noosa
Price Range: £97 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Noosa Springs Golf & Spa Resort 4.5*
Number of rooms: 48
Official Description (provided by the hotel):
Experience one of Australia's top 10 resort golf courses close to world famous beaches and surf breaks at Noosa, Queensland. Everything for a couples retreat or family holiday is catered for onsite: spacious self-contained apartments; award-winning dining; aqua day spa; heated swimming pool; tennis courts and fitness centre. Noosa Springs' 18-hole championship course is landscaped into the Australian bush alongside spring fed lakes. On course expect to see a bounding kangaroo or a koala lazing in a gum tree. Built to international standards, the immaculate 6,180-metre par 72 championship course has hosted Australian PGA qualifying events. School holiday activities: professional resort-run kids golf and tennis clinics, kids play golf for free when accompanied by an adult and kids dine for free at Relish between 5-6pm. Twice daily complimentary shuttle bus to Hastings Street's classy beachfront restaurants, vibrant bars, cafes and fashion boutiques. Located 140km north of Brisbane International Airport and 30kms from Sunshine Coast Domestic Airport. Door-to-door airport shuttle bus services available. Noosa Springs - Yours to Discover ... more   less 
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