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Peppers Noosa Resort and Villas
Ranked #5 of 10 Hotels in Noosa
Certificate of Excellence
GreenLeadersGold level
Reviewed 28 February 2012

We arrived here after a 5 hour drive up the coast to find the barrier shut and a notice to enter via another entrance not given to us in our holiday itinerary. Unfortunately there were no directions and we drove around for half an hour trying to find our way in. We eventually parked up and went to the Tourist Information for directions. We were advised that this was part of the planning implementation when the resort was built so that you do not clog up the streets of Noosa but in their wisdom they only managed to make us do just that by driving around in endless circles. Not a good start and we both arrived in a foul mood. A change of hotel address would be a good start or at least proper directions at the barrier!!!!

The hotel is a 5-10 minute walk up a hill from Noosa and but for the ill, totally unfit or infirm I fail to see what the problem is. (We are in our late 50's). The golf buggy is a nice touch and if it is whizzing past with people on it will always come back for you. The hotel blocks remind me of posh university accommodation - a bit institutionalised and although I was at first a little disappointed with our main drive/forest view I soon realised that this was probably one of the better views. There is plenty of free underground parking. The pool area is nice but not really big enough for the number of apartments and the lap pool is just that.

The accommodation was good - a 1 bedroom apartment with kitchen, washer/dryer, iron, and dishwasher. There was a good size bathroom with a good strength double shower (2 showers) and a large veranda with a table and chairs.

Noosa is a lovely town with lovely beaches, shops, restaurants and walks but it is also very expensive and this property in my opinion is just on the right side of being handy without being central. Not sure about the architecture though.

Room Tip: Don't get a basement/road level room opposite reception
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  • Stayed: February 2012, travelled as a couple
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Thank christine2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaretakerManager, Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded 29 February 2012

From 7pm access via Little Hastings Street, from 7am access via Viewland Drive. The resort is physically on Little Hastings Street, the GPO address is 33A Viewland Drive. Unfortunately all we can do is take great humour in the wisdom of Council in approval of access to site; indeed unique to Australia if not the world. The decision of where we are is not one controlled by Outrigger as manager, caretaker or operator. Now two years since opening, the issue compounded by Council still failing to approve repeated request for appropriate signage.

We go to great effort to issue maps and try to contact all guests prior to arrival where such contact details are made available to us via booking supply channel. The obvious frustration you experience regrettable and one certainly not lost on us.

Whilst we can neither address the physical architecture and design nor the change the two access points, I trust the service delivery met with your expectations and you enjoyed your time with us in Noosa.

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3,118 - 3,124 of 3,394 reviews

Reviewed 27 February 2012

It's big and if you get an "internal" room lacks privacy and is a little reminiscent of Cell Block B. Probably good for families but be prepared to do a LOT of walking. Also be prepared to fit in with the schedule of the very limited buggy service down to Hastings St. It is a reasonable enough walk for the young and fit though I did witness a young family with grand parents in tow that looked like they were walking the Kakoda.
It lacks that relaxed, boutique Noosa style. More concrete/corrugated iron apartment complex than hidden oasis.

Room Tip: Make sure you have either an ocean or rainforest view. Otherwise you will be looking into walk ways...
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  • Stayed: February 2012, travelled as a couple
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Thank Renee255068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaretakerManager, Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded 8 March 2012

Thank you for your opinion. Certainly much covered on design and location to which I can only invite others reading reviews within this forum to seek to understand before purchase. Outrigger Little Hastings Street Resort & Spa is neither a traditional hotel nor located on Hastings Street. Whilst only five to ten minutes stroll to Hastings Street, it is more suited to those looking for unique accommodation in Australia’s premier holiday destination; for those willing and able to take the time to walk through the National Park, to take in the magnificent Noosa Beach and to wander aimlessly up and down the shopping experience that is Hastings Street.
The Resort is also well suited to the conference and event delegate whom organisers hope to keep contained and entertained throughout proceedings but being close enough to allow a safe walk and back to the entertainment district after formalities.
Certainly Noosa is supported by other outstanding accommodation options directly within the hustle, and during holidays mayhem, that requires very little effort. For those looking to experience Noosa as a destination, however, we are certainly proud to offer an eco friendly experience tucked a few hundred meters up against Noosa National Park.

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Reviewed 26 February 2012

The rooms are very very good. Everything you need, and very comfortable. The kitchen and cooking facilities were no used by us, after all it was a holiday. Just a few boils of the water for coffee, and using the glasses to sip a wine or two. It has a laundry as a separate room, which was quite handy for beach towels and washing of things. The bathroom was large and well appointed. All appliances were modern and well selected.
I think the Outrigger will age quickly with the materials used but I am not a builder, it just looks as though it will. Although the walk is advertised as 5 minutes from the beach, it is more like 7 minutes and 12 minutes back up the hill, longer if you are elderly or have small children. They have a pick and drop service to the bottom of the hill at the start of Hastings Street, but it is only available between certain hours. These only matched ours for about half the time, but they were quick and efficient in picking is up.
The swimming pool was closed for a private function one afternoon and evening. This was done without warning. This should not be allowed. Function rooms are for private functions. They have another pool we could all go to, but this was a lap pool, and although large was crowded.
The staff are excellent, no complaints, rather heaps of praise. They treated us the best of any Australian resort.
Their restaurant is expensive. We ate there for a couple of nights. The entrees and deserts were excellent, but the main was a bit disappointing - still good but we expected more. After dining in other places in Noosa, I would rate it a 4 out of 5.
The games room is a joke - just electronic games machines. I expected Table tennis, pool table, etc. It is just a small room, smaller than our living room at the resort.
The resort lacks some atmosphere. I am a photographer and my partner is an artist, we notice things like this. We could do a far better job.
Seems like I'm negative about many things but Outrigger just has to change a few things to make it an excellent resort.

  • Stayed: February 2012, travelled with friends
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Thank Garry Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaretakerManager, Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded 27 February 2012

Good morning,

Your comments much appreciated and we do indeed look to keep challenging the few things to make it an excellent resort.

I’m not sure exactly, from a photography or artist perspective, would be advantageous with atmosphere and certainly would welcome further detail in this regard directly if not through an open public forum. All other comments are indeed taken as noted and will be reviewed as we do with all comments received from guests.

I will take the opportunity here, for the benefit of other readers, to make a short comment on our restaurant View on Little Hastings. Unlike the captured markets of some resort complex, we are challenged by a competitor set producing outstanding dining experiences; something we are most fortunate living in Noosa. To mention only a few, with no affiliation or alternate intent, venues such as Ricky’s and Sails providing a top end experience, Bistro C and Berardo’s on the Beach providing the quintessential dining-overlooking-the-beach experience and Gaston providing a not-to-miss cafe experience, there is indeed much choice for any budget when dining in Noosa. View on Little Hastings presents a menu reflective of the resort, intended to convert guests in one night of their stay (as it is expected interest will take them exploring the aforementioned options) and presenting the freshest local produce and product available to us. Entrees present at $18 (eg Pan fried cuttlefish) to $26 (Mooloolaba prawns), Mains at $28 (Pan fried sage and parmesan gnocchi) to $39 (Eye fillet of beef) and Dessert at $8 (Goat’s cheese soufflé) to $14 (Melting chocolate pudding). Our wine list, at $25 to $62, too is intended to match this market providing an alternate to those presented by our competitors; some excelling well in the hundreds of dollars. So, yes, our menu is not inexpensive but does represent our mission of providing our guests distinctive hospitality and value providing an attractive proposition amongst the dining alternatives available to guests here in Hastings Street, Noosa.

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Reviewed 25 February 2012

pity about the weather!

Anyway, the Outrigger Little Hastings is a well run hotel, the rooms are very well appointed and the staff all friendly. However, it is a large hotel and there is no disguising that, and i feel it's not going to age well. The hotel is good accomodation, but to be frank its nothing special and after looking at other accomodation options in the area beleive we would definately stump up a little extra for the apartments which face the beach on Hastings Street.

  • Stayed: February 2012, travelled with family
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Thank erkoSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaretakerManager, Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded 26 February 2012

Good morning and thank you for your comments.

I’m not entirely sure of the intention of your comments but do appreciate the remarks on how the property was run and, more so, of our friendly staff.

Outrigger Little Hastings Street Resort & Spa proudly boasts 198 one and two bedroom fully self contained apartments, two, three and four bedroom Villa and Penthouses built up against the Noosa National Park. If visitors to Noosa are looking for accommodation overlooking Noosa Beach, this resort is not suitable. Located a leisurely 10 minute walk from the beach itself, this village designed resort provides a unique ECO friendly environment for those looking for an uncomplicated, quiet and luxurious escape supported by a staff dedicated to continuing to raise the bar on distinctive levels of guest service. Those affording the little extra would be well rewarded for booking one of the Beach Villas or Penthouses; a level of accommodation unsurpassed in Noosa with most boasting spectacular views out over the bay.

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Reviewed 23 February 2012

Don't get us wrong the Outrigger has gorgeous rooms, stunning surroundings & pools, welcoming/friendly staff, and a great breakfast setup :o) BUT! It's very 'blocks of flats' looking rather than a 'resort/spa' and not really for couples to have peace, quiet & tranquility - more for families with young children. It has the feel of a 'family' resort / new residential development site (with site office) which was a little bizzarre ... After many resort/spa getaways we're not sure how it's got 5 stars ??? Oh and a short walk to Hastings St & Beach - we beg to differ! If you like walks (not what we would call short) with lots of very steep inclines/declines then it's for you!

Stayed: February 2012, travelled as a couple
Thank 0Getaway_Couple0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaretakerManager, Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded 23 February 2012

Certainly disappointing to read statements like gorgeous rooms, stunning surroundings & pools, welcoming/friendly staff, and a great breakfast setup to then fall short of your expectations in the design of site.

Recognised throughout this forum is the poles to which guests appreciate the architectural design of Outrigger Little Hastings Street Resort & Spa despite the volume of information and pictures available to guests prior to making the purchase decision. In the same light, the five minute walk down to Hastings Street (seven to ten minute back) and our council required access via Viewland Drive from 7am and Little Hastings Street from 7pm are something we go to great efforts to also communicate to guests before arrival, on arrival and throughout their stay.

Anyway, I do very much appreciate you taking the time to pen your thoughts on this forum.

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Reviewed 21 February 2012

We are so amazed by the whole place, nice room, beautiful view, relaxing environment, delicious breakfast, friendly staff, stunning pool and gym......The room has absolutely everything we need, even including dishwasher, washing machine and dryer. The location is great too. It is true, you can do as little or as much as you like to do!
We definitely had one of our best holiday and Noosa has become one of our favourite place. Although we just had a holiday in Feb, we already start thinking about another holiday up there again.....

  • Stayed: February 2012, travelled with family
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Thank SelinaPeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaretakerManager, Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded 22 February 2012

Ah, holidays in February – suggests you make plans outside the peak school holidays for your travel. So how do March, May, July, September and November sound? Shall I pop a booking in for each month?

An absolute pleasure and thank you for posting your thoughts on this forum. Our staff take great pride in the feedback received and most watch this forum regularly; many taking great sport in boasting acknowledgement of their department’s performance when penned by our guests.

I’m pleased you had such a good holiday and we do indeed look forward to your return stay.

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Reviewed 20 February 2012

My husband and I can't get enough of the Outrigger Little Hastings. We have stayed in a 3 bedroom treetop villa on two occasions with family and friends and absolutely love it. If we could, we would buy a villa and come here every weekend.
Noosa main beach and Hastings St is a short walk away and an early morning walk through the National Park is just what the Dr ordered.
I can't understand the negative reviews from others. Perhaps those people don't know how to relax. Maybe they should holiday at the Gold Coast instead.

  • Stayed: February 2012
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Thank KateShani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaretakerManager, Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded 21 February 2012

On being asked back into the Outrigger Ohana (family) I had the pleasure of life in Coolangatta and the stunning Tweed Coast for a few years; a time very much enjoyed. Over the last six months I have since had the great fortune of living the dream in Noosa – and look to continue doing just that. I can’t help but take great amusement in your comments as they indeed reflect exactly what the holiday destination experience in Noosa is all about. Slow down. Relax. Put your feet in the water. A morning stroll through the national park or perhaps take in a stand up paddle experience on the river. Even the shopping on Hastings Street is more an amble than errand.

Oh, and I’m sure the folks at Ray White Project Marketing (Queensland) would be most interested to sell you one of the remaining treetop villas; with market as it sits maybe one of the best holiday let investment opportunities currently available.

We certainly look forward to welcoming you and your family and friends back to stay with us soon.

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Additional Information about Peppers Noosa Resort and Villas

Address: 33A Viewland Drive, Noosa, Queensland 4567, Australia
Region: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Noosa
#3 Family Hotel in Noosa
#3 Top resorts Hotel in Noosa
#3 Romantic Hotel in Noosa
#3 Spa Hotel in Noosa
#5 Luxury Hotel in Noosa
Price Range: £119 - £445 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Peppers Noosa Resort and Villas 5*
Number of rooms: 198
Official Description (provided by the hotel):
If you’re looking for accommodation in Noosa that offers you a blend of luxury, location and lifestyle then Peppers Noosa Resort & Villas has it all here for you. With Noosa’s famous beach just 500 metres away, you’re close to everything and the views from your private patio or balcony are simply stunning. For business or pleasure, weddings or one of Noosa’s popular events - whatever your reason for visiting Noosa, choose the impeccable style that is Peppers Noosa Resort & Villas with Resort Shop and View Restaurant onsite. Please note when driving, we have two entrances dependant on time of day: From 7am to 7pm access via 33a Viewland Drive. From 7pm to 7am access via 5 Morwong Drive. ... more   less 
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Also Known As:
Outrigger Little Hastings Street Resort & Spa Noosa Hotel Noosa
Outrigger Little Hastings Street Resort And Spa Noosa

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