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“Modern and Tranquil”
Review of RACV Noosa Resort

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RACV Noosa Resort
Ranked #2 of 10 Hotels in Noosa
Certificate of Excellence
Reviewed 21 October 2013

A real joy of a place, set close to the amazing backdrop of Noosa (shuttle bus runs to main beach during the day). We have stayed here a number of times. The rooms are all spacious, clean, with modern fixtures and fittings. They have done well to allow a number of configurations such as 1, 2, 3 bed room apartments.

The bar and pool area are also very nice and well serviced. Pool area is being upgraded during 2013 but is no great disruption to the place. Reception is very pleasant and welcoming. Parking is generally good, although sometimes you need to park a 2-3 minute walk away from the apartment, this is rare however.

The resort is good for families, especially around the pool area, however even for couples its pleasant as most of the apartments are set away from the noisier pool area.

Minor gripes, showers in the apartments aren't the best (temperamental temperature settings and low power), neither is the wifi set up.

Will definitely be back.

  • Stayed: October 2013, travelled as a couple
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Thank Stuart G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RACVNoosaResort, Manager at RACV Noosa Resort, responded to this reviewResponded 21 October 2013

Dear Stuart G,

Thanks for your review and also for staying with us a number of times. Your point about the layout of the property was appreciated as it really does provide great flexibility that makes the resort suitable for both couples and families.

In regards to your small gripes, we are in the process of replacing all shower heads throughout the resort for improved water spray. There is the odd 'pocket' of the resort where free Wi Fi can be temperamental but again we are in the process of upgrading our IT infrastructure to deliver a more robust network across all areas.

Thanks again and we hope you have the chance to visit again soon.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 20 October 2013 via mobile

It's hard to fault this resort. Family friendly but still has that stylish Noosa tropical feel. There's a small lagoon type pool and plenty of spots to lounge around with cocktails or coffee etc. The wood oven pizzas
We're delicious. A few of the other dinner menu items were just ok.
The rooms are very spacious and oozing the tropical vibe. Very comfortable and modern. A well equipped kitchen and large dining table.
We came for a girls weekend but i will definately be bringing back the hubby and kids. I feel like I don't need to look around for other places to stay in Noosa when I return and that this will become my regular place to book.

Stayed: October 2013
Thank Dana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RACVNoosaResort, Manager at RACV Noosa Resort, responded to this reviewResponded 21 October 2013

Dear Dana W,

Thanks for your review and I am pleased you enjoyed your trip away with the girls. The resort is becoming increasingly popular for 'girls trips', particularly with our large 3 bedroom, 3 bathroom apartments or 3 Villas with roof top spa. Note sure if you tried our Day Spa but some relaxing treatments with a bottle of bubbly is also a good inclusion for a girl’s trip away.

It is great that you plan to bring the family back for another visit and we look forward to welcoming you again.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2013

We stayed in a 3 bedroom villa which had our own private rooftop spa. We were both surprised and very impressed at the quality of these rooms and the resort as a whole. Being first time RACV Resort users it far exceeded our expectations. We found the staff very helpful and friendly and the quality of food in both restaurants was superb as well as pleasantly affordable. We will definitely recommend the resort to our friends and plan on going back again for sure!

  • Stayed: September 2013, travelled with family
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Thank Donna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RACVNoosaResort, Manager at RACV Noosa Resort, responded to this reviewResponded 20 October 2013

Dear Donna D,

Thank you for your review and I am pleased we exceeded your expectations on your family holiday. I appreciate your recognition of our hard working staff and for recommending RACV Noosa Resort to others.

We look forward to welcoming you again on your next visit.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort

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Reviewed 18 October 2013

Our extended family stayed in a 3 bed with rooftop spa, and a 1 bed villa for 4 nights in October.

Pros: Service was friendly and efficient, and the cost is far less than the much better located resorts on Hastings Street;
The resort caters well for families with an excellent pool (soon to be greatly expanded), tennis court, play room and lots of kids...
The 3 bed is clean, modern, very large and comfortably sleeps 6 upstairs, plus room for two in a lounge area downstairs;
The 1 bed is serviced daily and has a stocked mini-bar (the 3 bed offers neither);
Our kids, (9 & 7) loved the lagoon pool and spent hours in it;
The small games room has table tennis, air hockey, computer games - all free and lots of fun;

Cons: Location requires a car to get to Hastings Street or Noosaville (the bus service is quite infrequent although we noticed people using it); RACV is a 10 minute walk to the shops of Noosa Junction but not much else happens there!
It is similarly located to the Outrigger with neither being at all convenient to the Noosa Heads restaurants (unless you enjoy a 1.5k uphill walk after dinner);
Probably not ideal for couples looking for a romantic break given the family focus but noise was not an issue.

We would not have bothered with the roof top spa had we known how exposed it is (no umbrella) and we would have melted with the great weather we had. However, during cooler months it is probably very useful.

The resort is ideal for a family wanting a swim and a relaxing few days. I would check if the pool works have been completed before going and this should be early next year or late this.

  • Stayed: October 2013, travelled with family
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Thank NewbayFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RACVNoosaResort, Manager at RACV Noosa Resort, responded to this reviewResponded 20 October 2013

Dear NewbayFamily,

Thank you for your review and I am pleased your family had a nice stay with us and enjoyed your 3 bedroom Villa. We have Villas with either a rooftop Spa or private plunge pool. As Newbayfamily noted, guests often select the private plunge pool during the warmer months and the rooftop spa during the cooler months. However, if you like to relax a heated Spa in the evenings it would be suitable all year around.

Just to expand on times of our free 21 seater shuttle bus service, it runs to Noosa Junction/Hastings Street every 2 hours off peak and every hour during peak periods such as school holidays.

The property has a mix of 1, 2 and 3 bedroom apartments which makes them suitable for both couples and families. Typically we have a higher mix of couples staying outside of school holidays and families during school holidays.

Also, our 2nd heated pool, kids water splash park, 2 small water slides, toddler pool with sandy beach and kids playground is running on schedule and will be completed by mid-December, which is very exciting. The existing heated pool is still open as normal.

Thanks again for taking the time to provide your feedback. We hope to see you again.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2013

We stayed for 4 nights in a 2 bedroom apartment and were impressed by the quality of the rooms. The overall look and feel of the property were very good and the staff were very good. The one thing that got up my nose was a small sign in the room that said that smoking was banned in the entire property. This was not reflected on the booking or web sites and being a smoker it will mean that there will be no third stay at this resort as I had stayed here before. Pity really.

  • Stayed: October 2013, travelled as a couple
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Thank PW03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RACVNoosaResort, Manager at RACV Noosa Resort, responded to this reviewResponded 19 October 2013

Dear PW03,

Thank you for your review and I am pleased you enjoyed the accommodation, facilities and staff. It is non-smoking in the rooms and apartments but you may not be aware that we do have a smoker’s area at the side of our central facilities area. I will review our signage to make sure this is clear.

Hopefully this is enough for you to visit us again but if not all the very best.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2013

We had a three bedroom apartment shared with another family friends and it was wonderful!

Wonderful service and attention from the beginning to end! Will stay here again.

The pool is a little small but with saying that its in process of being extended.

  • Stayed: October 2013
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Thank Kylie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RACVNoosaResort, Manager at RACV Noosa Resort, responded to this reviewResponded 19 October 2013

Dear Kylie S,

Thank you for your review. I am thrilled you had a great time and enjoyed our wonderful staff. The large size of the 3 bedroom, 3 bathroom lagoon apartments makes them perfect to share with other couples or friends without feeling like you are sitting on top of each other – great way to keep the per person/per couple price down too.

As you mentioned, our 2nd heated pool, kids water splash park, 2 small water slides, toddler pool with sandy beach and kids playground is running on schedule and will be completed by mid-December, which is very exciting. The existing pool is still open as normal.

Thanks again.

Regards
Darren McClenaghan
Resort Manager
RACV Noosa Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2013

We just spent 9 nights at the RACV resort and it was everything we hoped for and some more. The rooms are modern, bright and spacious (we had a 2 bedroom resort room). The pool area with bar & restaurant is really beautifully designed and the staff are excellent.

We love travelling to Thailand where you always feel that the staff are happy you're staying there & they are friendly and helpful & often in Australia you don't feel that way. The team in this resort consistently follow up if you ask them something and add those little extra touches (little things like bringing trays of water around at the pool, after ordering too much pizza providing a carton to bring back it back to your room, never an issue if asking for some extra lemon or lime for the Calamari which is excellent) My wife and friend were stuck in Hastings street on the public holiday and hadn't noticed the shuttle bus times had changed but when they called the hotel the sent one down anyway) Just lots of little things which when you're on holiday all add up to the total positive experience.

The ambience around the pool / bar / restaurant area is very nice and we were sad to have to leave. A lovely experience through a great mixture between the quality of the facilities / rooms and a great team looking after you.

Conor

  • Stayed: October 2013, travelled with family
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1  Thank Conor G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RACVNoosaResort, Manager at RACV Noosa Resort, responded to this reviewResponded 19 October 2013

Dear Conor,

I really appreciate such a fantastic review and your kind words, particularly about our staff. Some of the 'little things' you referred to is something our staff do naturally and they will be all thrilled to read your recognition.

I hope the family has the opportunity to return some day.

Thanks again.

Darren McClenaghan
Resort Manager
RACV Noosa Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about RACV Noosa Resort

Address: 94 Noosa Drive, Noosa, Queensland 4567, Australia
Phone Number:
Region: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 10 Hotels in Noosa
Price Range: £111 - £275 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RACV Noosa Resort 5*
Number of rooms: 170
Official Description (provided by the hotel):
Judged as the Sunshine State’s Best Deluxe Accommodation at the 2013, 2014 & 2015 Queensland Tourism Awards, 5 star RACV Noosa Resort provides a stunning destination for your next holiday. This award adds to RACV Noosa Resort being named in TripAdvisor Traveller’s Choice Awards for the last four years, as one of Australia’s Top 25 Places to stay. All apartments include prestigious fittings and fixtures throughout, including kitchen facilities with luxury appliances and stone bench tops, laundry facilities, Foxtel TV, DVD Player, large private bathrooms and a balcony or terrace with outdoor seating. The Resort offers facilities including a day spa with six treatment rooms, two heated pools, water slides and splash park, outdoor heated spa, restaurant and sunset bar with wood-fired pizza, gym, flood-lit tennis court, playground and bike hire. They are some of the largest apartments in the region, perfect for families, friends or couples that enjoy more space and self-catering. ... more   less 
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