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“Perfect Family Holiday”
Review of RACV Noosa Resort

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RACV Noosa Resort
Ranked #2 of 10 Hotels in Noosa
Certificate of Excellence
Reviewed 27 April 2014

My Partner and I booked a two bedroom apartment for us and our 2 year old. We were overwhelmed from the moment we arrived at our property. the apparent was perfect, clean, large and felt like a home away from home. We had two balcony areas that made for a great play space for our little one.
Our 2 year old slept in a port-a-cot in the second bedroom and we were more than impressed by the block out blinds and heavy doors that made sleep time a breeze.

The resort itself was more than we had imagined. The pool area was under renovation during our stay but it didn't inconvenience us in the slightest, having a large area of the pool still accessible with a sandy beach style entry which was a lot of fun.

We ate breakfast at the restaurant every morning which was very enjoyable and had a great variety for us and our little one.

Noosa is a beautiful place and very family friendly, we cant wait to go back this year.

Room Tip: If you're an RACV member you will get a substancial discount and upgrade- well worth it.
See more room tips
  • Stayed: December 2013, travelled with family
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1  Thank AmberPride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DarrenMcClenaghan, Manager at RACV Noosa Resort, responded to this reviewResponded 28 April 2014

Dear AmberPride,

Thanks for your review. I was pleased you enjoyed all aspects of your stay in December. Since your stay, the 2nd heated pool, water slides, water splash park, playground and outdoor heated spa have all been completed. It is great that you plan to return later this year as you will be able to get to experience our new facilities.

Thanks again.

Darren McClenaghan
Resort Manager
RACV Noosa Resort

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753 - 759 of 1,258 reviews

Reviewed 25 April 2014

We had an awesome stay here over Easter. Two adults and three children. Noosa Resort accommodates both adults and children. The staff were impeccable with their dedication to please. We are already planning our stay there next year. Rate it very highly!

  • Stayed: April 2014, travelled with family
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Thank Grant E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DarrenMcClenaghan, Manager at RACV Noosa Resort, responded to this reviewResponded 28 April 2014

Dear Grant E,

Thank you for your review and I am really pleased your family had an awesome stay.

Our team appreciate your recognition of their service and we all look forward to welcome you again next year.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort

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Reviewed 23 April 2014

Not a good place for a romantic getaway. Would be a great place for people who have children and plan on making more but not really good for couples. The staff were friendly. We did go in a peak time but felt let down by the overall experience. There is no bath or spa in the room unless you get a 3 bedroom for multiple days. I don't mind the odd smoke when I drink but to have one I would have had to have walked off the property and stood with the mail boxes - it is a no smoking property. The design of the room are more for families and maybe business visitors. The view from room 6a was onto the wetland - which was very nice - but was also of the neighbours and you could hear everything they were saying. The pool area is designed and filled with children. As a couple we felt like the place catered for children not for us.

  • Stayed: April 2014, travelled as a couple
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5  Thank CathyE70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DarrenMcClenaghan, Manager at RACV Noosa Resort, responded to this reviewResponded 26 April 2014

Dear CathyE70,

Thanks for your review. I was pleased you enjoyed our service but was disappointed we fell short of your expectations. You stayed with us during Easter school holidays - one the peak times for families for nearly any resort in the country. If you are keen on a break with minimal families around I would recommend you stay with us (or any resort) outside of school holidays as your experience would be very different. With our 6 treatment room Day Spa, outdoor heated spa and lagoon pool, 5 star a la carte restaurant, delicious buffet breakfast, flood lit tennis court and peaceful surrounds; we are beautifully positioned for couples wanting a break away.

I wish you all the very best in the future.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort

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Reviewed 20 April 2014

We had an amazing stay at RACV Noosa in February!
I could not fault any part of the resort, the staff or the management. The staff were there for anything and everything we needed.
We had a wonderfully clean 2 bedroom apartment which was perfect for us. The facilities were fantastic with special mention to the pool area with spa, large heated pool with beach and kids pool with water slides and splash play area. We can't wait to bring the kids back in October this year.

  • Stayed: February 2014, travelled with friends
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Thank MishStraks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DarrenMcClenaghan, Manager at RACV Noosa Resort, responded to this reviewResponded 26 April 2014

Dear Michelle, thanks for your review.

I was delighted that you had such a nice couples break away with us. We work tremendously hard to make sure everyone has a great experience and your recognition is appreciated.

We look forward to welcome you again when you bring the kids back with you during the October holidays.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014 via mobile

We chose to stay at the RACV resort for seen nights largely due to a segment on Coxy's Big Break, it's website and the mostly positive reviews on this site.

While the resort is pleasant enough, I expected excellence in every aspect given the top dollar we paid for our two bedroom villa. Unfortunately, the resort fell short on our expectations.

It's website makes the following promises:

1. Smart accommodation overlooking a pristine wetlands sanctuary.
2. A private courtyard, balcony or roof top terrace.
3. Breakfast, lunch, dinner and all day snacks are available seven days a week. Meals can also be delivered directly to your apartment.

Unfortunately, we did not have a view of the wetlands. To be honest, I'm not really sure where the wetlands was. We walked right around the complex and certainly couldn't find it. Maybe they are referring to the duck pond...

We did have a small courtyard but it was anything but private as it was not screened off and opened right on to the road. Actually one of our biggest gripes is about the complete lack of privacy.

The window furnishings consist of non block out blinds in the bedrooms and living area and timber shutters in the bathrooms. As the blinds were too small for the window space, we were subjected to the prying eyes of passers by. Not to mention the fact that a sleep in past 6am was impossible due to the morning sun filling the room. It was also difficult getting our little one down for her midday nap as the room was so bright.

Upon complaining to the shift manager, he offered to move us to another suit that had less morning sun however explained that the window furnishings are exactly the same in all accommodation types.

Breakfast, lunch, dinner and all snacks are available 7 days a week if you go to the restaurant or bar; however, there is a very limited room service menu. There is also a $5.00 delivery fee. This was disappointing as we relied heavily on room service as our 2 year old is not so good in restaurants.

Positives:
- Big suit with lots of room and nice kitchen.
- Great pool area for the kids.
- The spa!! Must try!
- Yummy cocktails at Dazza's bar
- When we had problems (like when the glass under the rangehood shattered all over our Wagu beef steaks) he did his best the fix the matter ie he gave us free a free meal.

Negatives
- Not enough privacy.
- Not enough car parks
- The food was reminiscent of home prepared weekday meals and lacked the finesse of a passionate and qualified chef. Eg sticky mushy risotto, dry chicken, overcooked veggies and absolutely no seasoning!
- the pizzas were nothing like the one on Coxy's big break.
- couch, armchairs and rug were stained and very dirty.








Stayed: April 2014
2  Thank Poppetsmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DarrenMcClenaghan, Manager at RACV Noosa Resort, responded to this reviewResponded 20 April 2014

Dear Poppetsmum,

Thanks for your review. It was disappointing that we were not able to meet all of your expectations and you found your apartment too light. This can vary from one apartment to another based on their location and position to the sun. On a positive note, I was pleased that the team did offer you an alternative apartment - we will try to do this whenever possible.

I have noted your other feedback and will discuss with my team as always - thank you. I can assure you that our Executive Chef is one of the most experience (not to mention passionate) in Noosa with some time cooking for the Royal family in the UK one of his many accomplishments. I can also reassure other guests that many of our apartment types indeed have an outlook onto the wetlands sanctuary. Just check out our website (or even google maps) and you will see our proximity to the sanctuary and Weyba river.

I hope the 'Positives' such as the spacious apartment, great heated pool area and Day Spa will be enough to see you return again one day.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort

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Reviewed 16 April 2014

Excellent resort in Noosa. Spacious self contained fully furnished apartments. Ours had a lovely covered outdoor area complete with our own private pool & a lake complete with ducks. A full kitchen with all necessities for cooking.
The pool area has a sandy beach pool, large spa,play area for children and water slides as well as a large swimming pool.
Ideal place to stay with young children or a family.

  • Stayed: April 2014, travelled with family
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Thank Wendy w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DarrenMcClenaghan, Manager at RACV Noosa Resort, responded to this reviewResponded 20 April 2014

Dear Wendy w,

Thanks very much for your feedback. I was pleased your family had a great stay with us. We always enjoy our New Zealand guests and I hope you also had the opportunity to experience everything the beautiful Noosa has to offer.

Thanks again.

Darren McClenaghan
Resort Manager
RACV Noosa Resort

Report response as inappropriate
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Reviewed 16 April 2014

We had 2 adults and 5 children in a 3 bedroom with media room. The bedding is split twins in the 2 rooms fold out double sofa in the media room and king size bed in the main bedroom. 3 bathrooms and 4 tvs meant everyone had their own space. The pool is fantastic and heated the shuttle to noosa is very convenient.
My only suggestions would be someone taking drink orders around the pool so you do not have to leave kids unattended.
Also would love more crockery and cutlery in the kitchen.
Staff are very friendly and I would highly recommend this resort for families

  • Stayed: April 2014
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1  Thank travelchatter77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DarrenMcClenaghan, Manager at RACV Noosa Resort, responded to this reviewResponded 26 April 2014

Dear travelchatter77,

Thanks you for your review. I was pleased you enjoyed our massive 3 bedroom, 3 bathroom apartments, free shuttle service and heated pools.

We have just installed 2 huge energy efficient pool and spa heaters. They are brilliant and will ensure our pools stay a nice and warm 28 degrees all year around. There is nothing worse than jumping into a freezing cold pool! We do provide pool side service and have discussed your feedback with our food and beverage manager – thank you.

All the best for the remainder of 2014.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about RACV Noosa Resort

Address: 94 Noosa Drive, Noosa, Queensland 4567, Australia
Phone Number:
Region: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 10 Hotels in Noosa
Price Range: £112 - £298 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RACV Noosa Resort 5*
Number of rooms: 170
Official Description (provided by the hotel):
Judged as the Sunshine State’s Best Deluxe Accommodation at the 2013, 2014 & 2015 Queensland Tourism Awards, 5 star RACV Noosa Resort provides a stunning destination for your next holiday. This award adds to RACV Noosa Resort being named in TripAdvisor Traveller’s Choice Awards for the last four years, as one of Australia’s Top 25 Places to stay. All apartments include prestigious fittings and fixtures throughout, including kitchen facilities with luxury appliances and stone bench tops, laundry facilities, Foxtel TV, DVD Player, large private bathrooms and a balcony or terrace with outdoor seating. The Resort offers facilities including a day spa with six treatment rooms, two heated pools, water slides and splash park, outdoor heated spa, restaurant and sunset bar with wood-fired pizza, gym, flood-lit tennis court, playground and bike hire. They are some of the largest apartments in the region, perfect for families, friends or couples that enjoy more space and self-catering. ... more   less 
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