We stayed 7 nights in Unit 26 Noosa Shores Resort - top floor. On arrival, an inspection of the unit found the following problems. Three broken bedside lamps with exposed electrical wiring and no globe in one; Power point in bathroom not working; 2 globes in kitchen and dining area not working; Both clock radios were non-operational; One of the blinds facing the river front was non-operational and was stuck in the middle and could not be raised to enjoy the view; No door striker on front door latch; mould on all window ledges and around cornices in living area; Thick dust on carpet behind bedside tables; Thick dust and dead insects on window ledges behind shutters in bedrooms directly behind the head of the bed; Rust stains and mould on toilet floor; mould and general uncleaniness on outdoor deck and outdoor table; Cupboard handles in kitchen sticky and grimy.
All of the above gave one a general feeling that the whole unit was unclean. (We would point out, however, that some of these items, once brought to the attention of the Assistant Manager, were rectified during our stay). One would expect that in an apartment that is classified on the Resort's website as "Superior" with the rental to reflect this, these type of problems would not occur. All-in-all, you felt like the whole unit needed a good spring clean. For this "superior" type of unit, you would also expect more luxury, such as air conditioning in the bedroom and a bathtub in the bathroom. We feel this unit should be reclassified "basic". Also, during the whole of our week long stay, the underground carpark was unsecure due to the electric security gate being out of order.
The Noosa Shores Resort is located in a superb position overlooking the Noosa River and is a short walk to Hastings Street for convenience. It is sad that one could be so disappointed with the accommodation in what one would expect to be a first-class resort.
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