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Sofitel Noosa Pacific Resort
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Reviews (1,105)
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All reviewsswim up barthe beach house restaurantpeter kuruvitahastings streetthe riverself parkingper daypool arearoom was largea river view roommini barbuffet breakfastacross the roadspa bathbars and restaurantslovely poola lovely stay
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Reviewed 3 December 2013 via mobile

My boyfriend had his work Christmas party here. So it was us and his parents plus his work colleagues at the hotel. We stayed for one night. It was just stunning. The staff were so friendly. The rooms are so spacious. Everything was clean. The pool was amazing. I just loved it! Definitely coming back!

Stayed: November 2013
Thank Jasmine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this reviewResponded 17 December 2013

Dear Ilovemybeagle
I’m delighted that you had the opportunity to stay with us for your Christmas function and that everyone had a wonderful time. This hotel does have the perfect combination of signature Sheraton, warmth of service and with the new refurbishment and typically beautiful location it’s hard to imagine anyone not enjoying themselves and pleased to see you did. Thank you for your review and recommendation, and we look forward to you returning for another visit in the future.
Warm regards
Stephen Ferrigno
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2013 via mobile

Stayed there Saturday , nice place well located short walk to beach, rooms comfortable breakfast a little poor, but over all I would go back as it's a great little town , restaurant is very good at night and the bar on Hastings street is rocking with atmosphere at night

Stayed: December 2013, travelled as a couple
Thank hugmee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this reviewResponded 17 December 2013

Dear Hugmee
Thanks so much for choosing our resort for your brief Noosa getaway, and for taking the time to share your experience on our website. We are certainly blessed with our perfect location convenient to so many local restaurants, shops and the iconic Noosa Beach and National Park …so popular for walking or jogging.

It was concerning though to read your impression of our Breakfast dining experience. This has always been one of the most popular features of our resort and it is disappointing that this was not evident on this occasion and for that we apologise. I am however glad that you were able to experience the Noosa Beach House Peter Kuruvita, our new Restaurant and Bar. This latest addition to our facilities has received numerous positive comments since opening earlier this year and continues to shine and provide some delightful dishes inspired by local produce.

Thank you again for your post and we hope we will have the pleasure of welcoming you back to our beautiful resort for a longer visit in the future.
Warm regards
Stephen Ferrigno
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2013 via mobile

I recently stayed at the sheraton Noosa and I didn't want to leave !!! The resort offers a great location with so many shops, cafés and restaurants all at your door step on hasting street.

Upon our arrival we received a room upgrade which was a very welcome and pleasant surprise. All staff were incredibly friendly and very professional.

Room service food was of high quality and arrived very promptly. Another nice touch to our stay was receiving complimentary bottles of water each day which was a smaller detail but nice to know they think about the little things . No one likes drinking tap water or having to pay 4.00 for a bottle out of the mini bar . So this was a lovely gesture.

Another nice service they provide is giving you the option to not have your room serviced during your stay and if you agree you receive a $20 voucher to the resort bar or 500 SPG points .

Will be returning very soon

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Estherlovestotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this reviewResponded 17 December 2013

Dear Esterlovestotravel
We all loved reading your wonderful review of your recent stay here at Sheraton Noosa Resort & Spa. Your compliments and insights are very much appreciated as is the time you have taken to share your experience on TripAdvisor.

It was our absolute pleasure to be of service and very rewarding for us all to know that it really is the little things that we do that make a difference for our guests. I have already shared your review with the team here as I know they appreciate the accolades they so justly deserve.

We look forward to welcoming you back for a return stay however until then, on behalf of the team here we wish you a very happy Festive Season, and the best of everything for 2014.
Warmest regards
Stephen Ferrigno
General Manager

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Reviewed 28 November 2013

We were lucky enough to score a mystery deal via Wotif for the Sheraton, every time I have travelled to Noosa I have wanted to stay here, and finally, the time was right! We were greeted at the car by the concierge, who delivered our bags straight up to our King room whilst we checked in. The room was newly renovated, could not put anything to fault. The best thing about the Sheraton was the 12pm checkout, as we didn't spend a lot of time in the room due to commitments, we were able to spend the next morning at the pool (with swim up bar). Would not hesitate to recommend this to anyone, and will definitely be staying here again on our next trip to the sunshine coast.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jodi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this reviewResponded 17 December 2013

Dear Cutiebootie

We all loved your wonderful review and I am delighted that the time was right for you to stay with us. I very much appreciate your compliments and recommendations the time you have taken to share your experience on TripAdvisor.

It was our absolute pleasure to be of service, and very rewarding for us all to know that this first visit was such an enjoyable one for you.

Thank you again for your review and from the team here, we wish you and your family a wonderful Festive Season and look forward to welcoming you back in 2014.
Warmest regards
Stephen Ferrigno
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

We stayed at the Sheraton for a week for our 'mini-moon'. The location was fantastic (right on Hastings street, 30 seconds walk to the beach), the pool was great (swim up bar) and the staff were friendly. We stayed on the top floor in an ocean view room. The room was large with a balcony and had been recently refurbished. The bathroom was great with a large shower and spa bath. Whilst the room was large and newly refurbished I would say it lacked a bit of character or the x-factor that you'd expect from an expensive room in a top hotel.
The bed was huge and very comfortable and the bedding so amazing that I wanted to buy it (yes really!).
Special mention to the receptionist who, upon finding out we were on our mini-moon, sent up a bottle of bubbles to our room.
Only negatives would be the room service food late at night - very poor.

Room Tip: Unless you are going to sit out on your balcony a lot (which we didn't), I'd save money and go for a river view room.
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LondonJosiejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this reviewResponded 17 December 2013

Dear LondonJosiejo
Thank you for your review and your very positive words on our resort and its fabulous location.

We’re delighted you enjoyed your stay and had the opportunity to experience so many of our facilities. Your compliments have also been passed onto the Front Office team so they can see first-hand how much you appreciated their wonderful service.
I’m also delighted that you had such a wonderful sleep on our signature Sheraton Sweet Sleeper bed which are actually available to purchase from Sheraton On The Park, so please contact us directly and we will be able to assist with the details.

Many thanks again for your review, and for choosing Sheraton Noosa Resort & Spa and we look forward to welcoming you back the next time your travel plans bring you back to beautiful Noosa.

Warmest wishes
Stephen Ferrigno
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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