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“Sadly very little natural light”
Review of The Sebel Noosa

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The Sebel Noosa
Ranked #7 of 10 Hotels in Noosa
Certificate of Excellence
chester
Level 5 Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Sadly very little natural light”
Reviewed 11 February 2014 via mobile

We stayed here for four nights. I think if we had only stayed one or two nights the fact that our room Alexandria 115 had very little natural light would not have been an issue. However, we were booked for four nights and it was rather depressing to have to have electric lights on the whole time we were in the apartment.
The resort location is good, being very close to the beach and the car parking convenient. The receptionist was very charming and an asset to the hotel.

Stayed February 2014, travelled as a couple
Helpful?
Thank chesterhappydays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebelNoosaGM, General Manager at The Sebel Noosa, responded to this review, 11 February 2014
Good day chesterhappydays,

Thank you for your review, and we really appreciate your comment that the Receptionist was charming. As you didn't list their name, they are all claiming you were referring to them. I will give that to all of them, they all do make me proud to lead them.

In regards to the room, at The Sebel, our only aim is to make our guests happy. Every guest loves something different, and have different requests. Some love the darker rooms, because they want to sleep in on their holidays, some hate them and prefer the Summer QLD sunrises at 4:30am (not me!). Never be afraid to come and ask to see what other rooms are available. As long as other rooms are available, we are more than happy to move you to a room that would better suit your needs.

We hope you come back soon and have another Noosa escape.

Regards,
Cameron
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (163)
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Melbourne
Level 4 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 February 2014

I have been to Noosa many times over the years but have always stayed with family. This was the first time I have booked accommodation and I was really pleased with my choice.

There were two adults and a small child in our party so we booked a room with a queen bed and sofa bed. The lovely staff got that bed ready each day for us which I thought was a nice touch. The room was very clean and quiet and the beds comfortable. The supplied soaps/lotions were beautiful (it's the little things). I must say we didn't spend much time in our room at all!

It took us a day or so to realise the resort encompassed an entire block which meant you could cut through the resort to get to the local buses or the stand up paddling experience on the river inlet.

The staff were very helpful and more than happy to hold our bags for the day after we checked out.

The pool is smaller than I would have expected but my son loved it anyway. With the choice of the spectacular beaches just across the road it didn't bother us.

I would love to visit the Sebel again.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bella-Loves-Kalen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebelNoosaGM, General Manager at The Sebel Noosa, responded to this review, 11 February 2014
Thank you Bella-Loves-Karen,

I really liked reading your review...and you captured the spirit of the resort and Noosa perfectly. Something to note, I read out your review to the team at this mornings briefing, and it actually created an applause...so well done and thank you for the great review.

We would love to see you back at The Sebel again sometime soon.

Regards,
Cameron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 6 Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 February 2014

We stayed 2 nights courtesy of a Red Balloon voucher. Noosa Heads is not our place of choice for a weekend, typically preferring Coolangatta/Tweed Heads. However, it was really good stay.

The resort is perfect for both couples and families with direct access through a security gate to Hastings Street. The pool area is lovely, complete with double sunbeds - nice touch. We had a one bedroom apartment that was very well appointed. We weren't keen on the sliding doors to the bathroom, nor the concertina style door between the bedroom and lounge but I'm being picky. We had no view, being on the side of the building overlooking the neighbouring resort. It suited us though - we weren't overlooked as it was what I presume was the bathroom areas of the neighbours so there was frosted glass and no balconies. It meant we could sit on our balcony in peace.

The apartment was spotless and I want to make a special mention of housekeeping. Probably the cleanest apartment we have ever stayed in. Front desk staff were also very pleasant and accommodating.

We had a little trouble finding our way in to check in - some clearer instructions on booking would be welcome.

All in all a great stay. It's unlikely we'll be back but that is due to our holiday preferences rather than the resort.

Well done Sebel!

Room Tip: Really depends on what you want. Talk to them on booking.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DebsterBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebelNoosaGM, General Manager at The Sebel Noosa, responded to this review, 11 February 2014
Oh no DebsterBrisbane...you have to come back, we are just up the Bruce Highway.

Thank you though for the great review, I have passed it onto Tania, our Housekeeping Manager, for her to brief to her team...it will certainly provide them some inspiration. Tania certianly has a great team.

Not that I can do too much about how they built the doors in the rooms, but I will certainly put your comments in the refurbishment book about possible alterations the next time the owners committee look at these matters.

Anyway, it would be great to have you back up here...but if you have to go back to Coolangatta, look up our sister property down there 'The Sebel Coolangatta'. I know they will make sure you were as comfortable as you were up here in Noosa.

Regards,
Cameron
General Manager
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Brisbane
Level 6 Contributor
775 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 1 February 2014

We stayed with family at the Sebel over the Australia Day long weekend for three nights and thoroughly enjoyed the experience. The welcome from the staff was friendly and efficient as we checked into our one bedroom and two bedroom apartment. Both apartments were well laid with all the amenities for a holiday stay available in the room. The rooms were very spacious and the balconies also enabled plenty of room to sit, relax and have a quiet drink. The two bedroom apartment overlooking the river provided non-stop entertainment of watching people passing by both, by road, by foot and on the water. The hotel is perfectly situated in the middle of Hastings Street so that access to the restaurants, cafes, beach and the Noosa National Park are all a pleasant very short walk away. Would certainly return and stay for a week to further enjoy this hotel and its locations

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Baylovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebelNoosaGM, General Manager at The Sebel Noosa, responded to this review, 11 February 2014
Thank you Baylovers,

We certainly enjoyed reading your review. Very good to hear that you had a great Australia Day LWE with us. The Reception team certainly enjoyed your comment when I read it out to them this morning.

Those River facing rooms are certainly a hidden gem. A lot of guests prefer the pool facing Two Bedroom Apartments, but I am with you that the apartments facing Noosa Parade certainly have their benefits as you can watch the continue to operate, and sit back and watch the sun setting over the hills.

We look forward to welcoming you back sometime soon.

Regards,
Cameron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Sebel Noosa

Property: The Sebel Noosa
Address: 32 Hastings St, Noosa, Queensland 4567, Australia
Phone Number:
Region: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Noosa
#5 Romantic Hotel in Noosa
#6 Luxury Hotel in Noosa
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Sebel Noosa 4*
Number of rooms: 78
Official Description (provided by the hotel):
Just moments from Noosa’s main beach and surrounded by world-class restaurants, cafes and boutique stores, The Sebel Noosa is an oasis in the heart of cosmopolitan Hastings Street. Take the opportunity to lounge by the pool or bask in the sun along the beach, or simply escape in our Hampton inspired apartments, which are perfect for families, couples and groups. Free parking is available and entry to car-park is available from Noosa Parade, Noosa Heads. The Sebel Noosa aims to exceed guest expectations and ensure their experiences are memorable. ... more   less 
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Also Known As:
The Sebel Resort Noosa Hotel Noosa
The Sebel Hotel Noosa
Sebel Noosa
Sebel Hotel Noosa

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