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“Great location but disappointing accommodation” 3 of 5 bubbles
Review of Mantra French Quarter Resort

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Mantra French Quarter Resort
Ranked #8 of 139 Speciality Lodging in Noosa
Hervey Bay, Australia
Level Contributor
4 reviews
3 hotel reviews
“Great location but disappointing accommodation”
3 of 5 bubbles Reviewed 3 September 2013

Didn't feel that the French Quarter represents good value in comparison with other places we have stated in Noosa and our room was not clean. Wouldn't return again which is a shame given its excellent location on Hastings Street.

  • Stayed August 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ozzyking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 4 September 2013
Hello and thank you for your review. We apologise you did not feel the resort was up to standard and I have passed your feedback onto our Housekeeping Team to focus on. We respect your point of view and will constantly strive to improve our product and service as feedback such as yours is helpful. Thanks again and hopefully we can welcome you back to a Mantra resort again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,305 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (271)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Surfers Paradise, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 September 2013

My husband and I recently spent a few nights here and we were less than impressed. After staying at other Mantra properties we were very disappointed. Paid extra for a "recently refurbished" deluxe room. Not sure how "recent" the room was refurbished. The curtains were so old and mouldy. Room wasn't very clean. There was a lot of mould in the shower. Some of the outdoor furniture was broken. Bed and couch were extremely uncomfortable. Also very noisy room as it was above a carpark. The only positive was the staff were very friendly and great location.

  • Stayed August 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 4 September 2013
Hi and thanks for your review of Mantra French Quarter. We appreciate your feedback as it assists us to rectify our product and service. We are sorry about the cleanliness and furniture points you have raised. It would be of great assistance to us if you could email me the room number you stayed in so we can address asap. My email is steve.mcpharlin@mantragroup.com.au I will also pass your comments on to our Team as all feedback is welcomed and assists us in improving our offerings. Thanks again and hopefully we can welcome you back to a Mantra resort again in the future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 1 September 2013

My partner and I stayed here for 4 nights and were pleased with the hotel has nice rooms good swimming pool some facilities are a bit old and need updating though. Great position for the beach and restaurants probably better place for families rather than couples though would still recommend.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jeremy198200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 4 September 2013
Hi and thanks for your review of Mantra French Quarter. All feedback is welcomed and I have passed your points on to our team for review. We appreciate your time and look forward to welcoming you back to a Mantra resort again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
146 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 bubbles Reviewed 30 August 2013

I stayed here recently on a girl's weekend & it was perfect for our stay. We had two standard two bedroom apartments that had been renovated fairly recently. Our rooms were located on ground level on the Hastings St. side of the complex but were very quiet night & day. The layout is a little confusing with two entrances & having to walk via the car park from one side to the others. Despite a map & instructions from the front desk staff we still managed to get lost locating our units!

The rooms themselves were lovely & modern. One unit had 3 TVs, the other only the one. The pillows in the main bedroom were silly little narrow things but there were spare normal sized ones in the 2nd bedroom!

The pool area was lovely but demand for pool lounges high & I would suggest more of these be made available.

Location is excellent, a 30 min taxi ride ($75) from the airport, right across the road from the beach & surf club. Plenty of shops & restaurants literally out the front door.

Room Tip: Request a renovated room.
See more room tips
  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 1 September 2013
Hello and thanks for your review of Mantra French Quarter. I have passed on all of your feedback to our team and made our Housekeeping Manager aware of your comments regarding the pillows. We will endeavour to locate the room you stayed in but if you do have time I would appreciate it if you could email me the room number you stayed in to steve.mcpharlin@mantragroup.com.au.

Thanks again for taking the time to share your thoughts and we look forward to welcoming you back to a Mantra resort again soon.

Cheers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 August 2013 via mobile

I stayed for 1 night in a "standard" room. It was nice, and the staff were very friendly and helpful.

The room i got was too near the car park so i did get a fair bit of noise coming from the undercover car park. A couple of items were quite old like the washing machine and looked out of place with the rest of the modern decor. The spa bath had some stains, i guess they were permanent however the stains made me decide to not use the spa.

The bed was comfy and in general the room was clean and well presented. Unfortunatelyi didn't have time to look at the hotel's facilities (such as lagoon pool etc) but i would certainly stay here again. The price is good especially for its location - you walk out the door and you are on Hastings Street. Overall a good experience!

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank The_Foxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 28 August 2013
Hello and thank you for your review of Mantra French Quarter. I have passed your feedback regarding your room on to our Executive Housekeeper and we do hope we can see you again for longer next time.

Kind regards
Steve McPharlin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch NZ
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 24 August 2013

Just returned to NZ having spent 14 nights away,the last 7 at the Mantra French Quarter Noosa.
A great location just a short walk to the fabulous beach and all the trendy shopping that Hastings street has to offer.
The property was very good,clean on arrival and very comfortable and good value given the excellent location.
Would recommend and very suitable for families.......pool and spas excellent

Room Tip: Ask for room that gets the afternoon sun
See more room tips
  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TomChristchurchNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 25 August 2013
Thank you for your feedback. I have passed your comments on to our team and appreciate your positive review. All the best and we look forward to welcoming you back to Mantra French Quarter again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hornsby
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 August 2013

Our family spent 3 nights at hotel in 2 bedroom apartment. Very happy with the quality of the rooms and facilities. Pools clean and also has a childrens pool. Bit of confusing when first arrived by entering from Hastings Street. Better if arriving by car to come into the reception of Noosa Drive.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 25 August 2013
Hi and thanks for your review of Mantra French Quarter Noosa. We appreciate all feedback and I have passed your positive comments on to our team who will enjoy reading. We hope to see you again in Noosa or at another Mantra Resort in the future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra French Quarter Resort

Property: Mantra French Quarter Resort
Address: 62 Hastings St, Noosa, Queensland 4567, Australia (Formerly Breakfree French Quarter Resort)
Region: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 139 Speciality Lodging in Noosa
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mantra French Quarter Resort 4*
Number of rooms: 130
Official Description (provided by the hotel):
Located on Hastings Street, Mantra French Quarter is the perfect place to enjoy a seaside escape to Noosa. Mantra French Quarter is set back from the hustle and bustle of Hastings Street yet offers direct access to the shopping, dining and entertainment hub, making it the perfect place to enjoy the best of Noosa. Mantra French Quarter offers self-contained One and Two Bedroom Apartments or opt to pay a little extra for one of our One or Two Bedroom Deluxe Apartments which have been refurbished. All accommodation offers reverse cycle air conditioning, kitchenette including a stove top, microwave, bar fridge, toaster and tea and coffee facilities, in-house movies and cable TV. There are also laundry facilities and a balcony or terrace for relaxing in the fresh air. At the centre of Mantra French Quarter is a pool, spa, sauna and outdoor barbecue picnic area with a children's wading pool that can be accessed from your room via pathways surrounded by resort gardens. Noosa's famed restaurants and shopping boutiques are literally on the doorstep, with beaches and the National Park just a short stroll away. Within the Sunshine Coast and easily accessible from Noosa is the world's largest sand island, Fraser Island as well as Underwater World, the southern hemisphere's largest oceanarium and Australia Zoo, founded by conservationist Steve Irwin. At Mantra French Quarter you're sure to find an accommodation style to suit your Noosa holiday needs, whether it's a short or long stay you have in mind. Maintenance Notice: Mantra French Quarter will be undergoing pool, sauna and change room maintenance works. The resort sauna and change room/pool toilet facilities will be closed from 30 January until 24 March 2017. There will be alternate change room and toilet facilities within the complex however there are no alternate sauna facilities. There will be remedial works being carried out throughout the pool area and complex, however the pool will remain open during this time. There will be noisy works occurring during the hours of 0830-1700 Monday – Friday. We apologise for any inconvenience this may cause and look forward to launching our new and updated sauna area. ... more   less 
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Also Known As:
Breakfree French Quarter Hotel Noosa
Breakfree French Quarter Noosa

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