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“Accommodation, staff and location all super”

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Mantra French Quarter Resort
Ranked #7 of 140 Speciality Lodging in Noosa
Certificate of Excellence
Brisbane, Australia
1 review
“Accommodation, staff and location all super”
Reviewed 9 September 2013

We (husband/wife) spent 2 nights at French Quarter recently and wish it could have been longer. Lovely, roomy, 1st-floor unit with well-equipped kitchen and beautiful view through palms over big, pretty pool. Staff were immensely friendly and helpful on our first night, which was VERY busy (31 August -- Jazz Festival on). We were able to have morning, afternoon and evening walks on the beach and boardwalk, and ate at two excellent restaurants (Cafe le Monde and Season) within a stone's throw of the resort. Taking in the delightful shops along Hastings St without having to worry about parking was a bonus. (Lamington's and Newton's Apple and their staff are treasures, along with the date and cinnamon scones at a bakery near the latter.) Our unit at French Quarter was in good nick and paying a little extra for restful and convenient accommodation is worth it in our book.

Room Tip: We liked 2nd floor (East quarter) -- good view of pool and feasible to use steps instead of lift.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret3366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 10 September 2013
Hello and thanks for your review. We appreciate all forms of feedback and our team will be delighted to hear of your experience. We hope to see you again at a Mantra resort in the future.

Kind regards
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (277)
Date | Rating
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English first
Australia
Level Contributor
267 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 4 September 2013

This accomodation is well positioned on Hastings Street but unfortunately is dated and in need of a makeover. I presume the units are individually owned so the quality may vary but the one I stayed in was quite dated and not particularly clean. The carpet in the bedroom needed a good vacuum! I found the reception staff quite indifferent when checking in and not helpful in helping with an appropriately postioned room. Being a solo traveller it seems odd to place me right near the pool on the ground floor. Would have been better for a family. Also quite noisy as the pool opens at 7am. I dare not ask to change though!! I wouldn't stay here again as it's really not good value for money.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank holidayitisAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 4 September 2013
Hello and thank you for your review. We are disapointed to hear your feedback regarding our Front Dest staff and I will address this with that team to ensure we are delivering the kind of service we should. Also, my apologies regarding your room allocation, I can appreciate your concern. We do pride ourselves on having passionate staff representing us on the front line and as such, it would be helpful if you could advise me of the individual you are referring to. This will assist us in implementing some development for this individual where needed. My email is steve.mcpharlin@mantragroup.com.au Many thanks for your feedback as it does assist us in constantly improving our product and service.

Kind regards
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Southport, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 September 2013

We stayed in the 2 bedroom deluxe room which has been refurbished to an extent. New floor tiling and kitchen bench tops are nice but some things still need attention like the couch which was ripped at one end and the foam sticking out, bedroom TV didn’t seem to get many channels (couldn’t even find 7,9 or 10). Bed, carpet, and throw overs could do with an upgrade as they seem old.
On the positive side, the staff are professional and friendly and the building is located in a great spot. You can walk out onto Hastings street and turn left to walk down past all the restaurants and cafes, or go straight ahead and you are on the beach. Alternatively you can go right and walk along the path to the National Park. We stayed when the Jazz festival was on which was an added bonus as it is all located in walking distance.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Damian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 4 September 2013
Hi and thanks you for your review. Our apologies regarding your comments on the furnishings in your room. Our units are individually owned and it would be helpful if you could advise us of the room number you stayed in so we can rectify the issues with the owner. My email is steve.mcpharlin@mantragroup.com.au Thanks again for your feedback, it will assist us in constantly improving our product and we look forward to welcoming you back to a Mantra Resort again.

Kind regards
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Hervey Bay, Australia
Level Contributor
4 reviews
3 hotel reviews
Reviewed 3 September 2013

Didn't feel that the French Quarter represents good value in comparison with other places we have stated in Noosa and our room was not clean. Wouldn't return again which is a shame given its excellent location on Hastings Street.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ozzyking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 4 September 2013
Hello and thank you for your review. We apologise you did not feel the resort was up to standard and I have passed your feedback onto our Housekeeping Team to focus on. We respect your point of view and will constantly strive to improve our product and service as feedback such as yours is helpful. Thanks again and hopefully we can welcome you back to a Mantra resort again soon.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surfers Paradise, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 September 2013

My husband and I recently spent a few nights here and we were less than impressed. After staying at other Mantra properties we were very disappointed. Paid extra for a "recently refurbished" deluxe room. Not sure how "recent" the room was refurbished. The curtains were so old and mouldy. Room wasn't very clean. There was a lot of mould in the shower. Some of the outdoor furniture was broken. Bed and couch were extremely uncomfortable. Also very noisy room as it was above a carpark. The only positive was the staff were very friendly and great location.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 4 September 2013
Hi and thanks for your review of Mantra French Quarter. We appreciate your feedback as it assists us to rectify our product and service. We are sorry about the cleanliness and furniture points you have raised. It would be of great assistance to us if you could email me the room number you stayed in so we can address asap. My email is steve.mcpharlin@mantragroup.com.au I will also pass your comments on to our Team as all feedback is welcomed and assists us in improving our offerings. Thanks again and hopefully we can welcome you back to a Mantra resort again in the future.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 1 September 2013

My partner and I stayed here for 4 nights and were pleased with the hotel has nice rooms good swimming pool some facilities are a bit old and need updating though. Great position for the beach and restaurants probably better place for families rather than couples though would still recommend.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeremy198200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 4 September 2013
Hi and thanks for your review of Mantra French Quarter. All feedback is welcomed and I have passed your points on to our team for review. We appreciate your time and look forward to welcoming you back to a Mantra resort again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
150 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 30 August 2013

I stayed here recently on a girl's weekend & it was perfect for our stay. We had two standard two bedroom apartments that had been renovated fairly recently. Our rooms were located on ground level on the Hastings St. side of the complex but were very quiet night & day. The layout is a little confusing with two entrances & having to walk via the car park from one side to the others. Despite a map & instructions from the front desk staff we still managed to get lost locating our units!

The rooms themselves were lovely & modern. One unit had 3 TVs, the other only the one. The pillows in the main bedroom were silly little narrow things but there were spare normal sized ones in the 2nd bedroom!

The pool area was lovely but demand for pool lounges high & I would suggest more of these be made available.

Location is excellent, a 30 min taxi ride ($75) from the airport, right across the road from the beach & surf club. Plenty of shops & restaurants literally out the front door.

Room Tip: Request a renovated room.
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 1 September 2013
Hello and thanks for your review of Mantra French Quarter. I have passed on all of your feedback to our team and made our Housekeeping Manager aware of your comments regarding the pillows. We will endeavour to locate the room you stayed in but if you do have time I would appreciate it if you could email me the room number you stayed in to steve.mcpharlin@mantragroup.com.au.

Thanks again for taking the time to share your thoughts and we look forward to welcoming you back to a Mantra resort again soon.

Cheers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra French Quarter Resort

Property: Mantra French Quarter Resort
Address: 62 Hastings St, Noosa, Queensland 4567, Australia (Formerly Breakfree French Quarter Resort)
Region: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 140 Speciality Lodging in Noosa
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mantra French Quarter Resort 4*
Number of rooms: 130
Official Description (provided by the hotel):
Located on Hastings Street, Mantra French Quarter is the perfect place to enjoy a seaside escape to Noosa. Mantra French Quarter is set back from the hustle and bustle of Hastings Street yet offers direct access to the shopping, dining and entertainment hub, making it the perfect place to enjoy the best of Noosa. Mantra French Quarter offers self-contained One and Two Bedroom Apartments or opt to pay a little extra for one of our One or Two Bedroom Deluxe Apartments which have been refurbished. All accommodation offers reverse cycle air conditioning, kitchenette including a stove top, microwave, bar fridge, toaster and tea and coffee facilities, in-house movies and cable TV. There are also laundry facilities and a balcony or terrace for relaxing in the fresh air. At the centre of Mantra French Quarter is a pool, spa, sauna and outdoor barbecue picnic area with a children's wading pool that can be accessed from your room via pathways surrounded by resort gardens. Noosa's famed restaurants and shopping boutiques are literally on the doorstep, with beaches and the National Park just a short stroll away. Within the Sunshine Coast and easily accessible from Noosa is the world's largest sand island, Fraser Island as well as Underwater World, the southern hemisphere's largest oceanarium and Australia Zoo, founded by conservationist Steve Irwin. At Mantra French Quarter you're sure to find an accommodation style to suit your Noosa holiday needs, whether it's a short or long stay you have in mind. ... more   less 
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Also Known As:
Breakfree French Quarter Hotel Noosa
Breakfree French Quarter Noosa

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