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“Best value on Hastings Street”

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Mantra French Quarter Resort
Ranked #7 of 140 Speciality Lodging in Noosa
Certificate of Excellence
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best value on Hastings Street”
Reviewed 21 December 2013

The location of this hotel is ideal. It's on Hastings street and also has underground parking which is great. The pool is nice also. It is good value compared to other apartments on Hastings street. We were not in one of the renovated apartments so it was very dated and little things like mould in the shower screens showed signs of this. Generally it was reasonably clean except for a few marks on blankets / sheets. We had a lid for a pot but no pot. I asked for one and was told they would see what they could do and that was the last I heard so I had to buy one and leave it behind. They do not service your room unless you stay 8 nights and we were there 7. There was a base for a portable vacuum cleaner but no vacuum cleaner which is problematic when you are staying opposite a beach. So we mentioned this and housekeeping said they removed it from the room (reason unknown) and would get another which they did. Although I'm not sure why it took a guest complaining for them to action this. Housekeeping seemed lovely and apologised about that and the pot and said they would do a mini room service to make up for it but they never did. Anyway, those minor issues aside, good location and good value. Would stay there again.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kmaria_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 23 December 2013
Hello and thanks for your review of Mantra French Quarter Noosa,

We really appreciate your feedback as it has assisted in reminding us of the importance of following through. Our team have discussed your review and we all pass on our apologies for not providing you with our usual level of service.

Thanks again and we hope you and your family have a safe Christmas and we look forward to welcoming you back to a Mantra resort again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (277)
Date | Rating
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English first
Coffs Coast
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 December 2013

We recently had the pleasure to stay at Mantra French Quarter in Noosa and it was fantastic. The staff (in particular AJ, Melaney and Kellie) were absolutley brilliant, nothing was too much trouble to them. The room was wonderful and the position in Hastings Street great. The unit was clean, comfortable and well cared for. All in all a fantastic stay. We will be back!!!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CoffsCoastSherbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 18 December 2013
Hello and thank you for your review of Mantra French Quarter in Noosa. Your comments are appreciated and I have passed them onto our team. They all have a big smile and pass on their sincere thanks.

We are glad you enjoyed your stay and we look forward to welcoming you back again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 14 December 2013

We stayed four nights in a one bedroom deluxe apartment. The checkin staff were friendly and efficient and provided us with room keys and directions. Once arriving at the room, we noticed the shabby unkempt interior - chipped paint, frayed carpet, old fit out, grim over bathroom fittings, and layers of dust in the joins of the wicker furniture and window sills. We immediately notified the front desk and was told that we had indeed booked a deluxe apartment (which was advertised as refurbished) but they had to wait for the manager to allocate a new room - wait was up to an hour. Half an hour later, we received a phone call advising that we would be allocated a deluxe room and we resettled there.

The new apartment looked as if it had been refurbished, particularly the kitchen facilities, but the bathroom, furniture furniture and wardrobe still looked old - chipped paint, grime on the shower head (albeit an improvement from the first apartment). The windowsills also hosted a layer of dust and insects. We were not impressed.

During our stay there were also renovation works occurring to the lifts and tree-felling.

Pros: proximity to Hastings Street (direct access), friendly front desk staff, availability of complimentary parking.

Cons: Cleanliness, aged furnishings.

This property should suit those looking to accommodate a budget family holiday - as long as the cleanliness is addressed.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank heruds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 16 December 2013
Hello and thanks for your review of Mantra French Quarter Noosa. I am sorry the cleanliness of our rooms was not up to our usual standard. Whilst there are no excuses for such standards, I would appreciate it if you could possibly email me the room numbers you were allocated? steve.mcpharlin@mantragroup.com.au

Any and all feedback is acted upon and we have discussed your feedback with our Housekeeping team to ensure we address such issues more pro-actively in the future. Also thank you for your kind words about our front desk team, they all say thanks:)

Once again, thanks for taking the time to provide your views and please be rest assured we take it constructively.

We hope to welcome you to a Mantra resort again soon.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
152 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 11 December 2013

Easy check-in and lots of parking available. The North Tower is where to stay for great access to Hastings Street. Comfortable and clean room and great value for money. Lots of young families, especially in the pool.

Room Tip: A room in the North a Tower for access to Hastings Street
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ajjbaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 11 December 2013
Hello and thanks for your review of Mantra French Quarter Noosa. We are glad you enjoyed your stay and have identified your preferred area within the resort.

Thanks again and we look forward to welcoming you back to a Mantra resort again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 December 2013

We relocated here after having to leave our first choice due to bad service and amenities. We were immediately made to feel very welcome by the efficient, polite and friendly front desk team. Our room was on the fourth floor and immaculate, we lovedt. We were early and our room was not available until 2pm but the staff gave us a key card to operate all the gates and we could park the car there and access the pool, towels, toilets, shower and sauna. Was flexible and allowed to still use all the amenities until the room was ready for us. Our room was on the fourth floor and immaculate, we loved it.

The kids had their own room with twin single beds in and their own bathroom, and we had the gorgeous bedroom with ensuite and spa bath. The room was bright, modern and recently refurbished. It was a slight pain that the lift only went to the third floor and you had to walk up the last few steps but it was worth it for the sea view. There was a full size fridge, hob, oven, microwave, kettle, toaster, crockery and utensils - everything you needed really. The TV had a super clear signal and was just under the breakfast bar.

The pool area was slightly small for the size of the hotel but it was great, it had shallow areas, a young kids area and lots of deep sections for the more adventurous. A few more sun beds would have been handy. The kids loved the pool and spa areas and it was fab to spend entire afternoons there washing off the sand from the beach. Speaking of the beach it's only a 5 minute walk away, as is the river and a park plus very handy for Hasting Street restaurants and shops.

We had wild lorikeets come visit each morning and would let you hand feed them. The kids just could not get enough of this.

Room Tip: We loved our room on the fourth floor in the South Quarter but be mindful that the lift only goes to...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 11 December 2013
Hello and thank you for your informative review of Mantra French Quarter Noosa. We are glad you had a good stay and enjoyed your room. We do note your comment about pool furniture and are actually awaiting an arrival of some more lounges to cope with the demand of this popular area.
We do appreciate your positive feedback and our team will be happy to have contributed towards your positive experience.
We look forward to welcoming you back to a Mantra resort again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 9 December 2013 via mobile

We arrived for a 5 night stay and were greeted by a lovely friendly lady. We got our keys straight away and headed towards our room. The package that I had paid for was amazing and we got cheese in the fridge on arrival and our in house movies were ready to go. I booked in advance and got 50% off the normal room price and we were absolutely stoked with what we got with the small price we paid. The reception staff are great and organise anything for you. Nothing was ever too hard. My third stay here and I will come on coming back. Great location and great rooms!!!

Stayed November 2013, travelled as a couple
Helpful?
1 Thank bubbino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 11 December 2013
Hello and thanks for your review of Mantra French Quarter Noosa. We are happy to hear you had a great stay and our team at the front desk will be glad to hear they delivered the type of service they aspire to.
We hope to welcome you back to a Mantra resort again soon and thanks again for your kind words.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
Reviewed 30 November 2013

All over this hotel is excellent, particularly with its location. The central nature and proximity to the beach and main street of town make it an excellent choice for anyone looking for a family getaway or something a bit more. The facilities too are quite good, the pool being a standout feature. However personally I found the rooms to be average as though spacious and nice I encountered a few issues such as difficulties with the shower and the in room facilities leave something to be desired if cooking for yourself. I found the staff, particularly those on reception to be extremely accommodating and pleasant, particularly as I went in a schoolies group, something they were very good about.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fmetcalf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQGM, General Manager at Mantra French Quarter Resort, responded to this review, 2 December 2013
Hi and thanks you for your review, all forms of feedback are welcome and your comments regarding your room are noted. We are glad you enjoyed your stay and also thanks for your kind words regarding our Reception Team, they will be grateful of your praise.
Thanks again and we look forward to welcoming you back to a Mantra Resort again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra French Quarter Resort

Property: Mantra French Quarter Resort
Address: 62 Hastings St, Noosa, Queensland 4567, Australia (Formerly Breakfree French Quarter Resort)
Region: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 140 Speciality Lodging in Noosa
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mantra French Quarter Resort 4*
Number of rooms: 130
Official Description (provided by the hotel):
Located on Hastings Street, Mantra French Quarter is the perfect place to enjoy a seaside escape to Noosa. Mantra French Quarter is set back from the hustle and bustle of Hastings Street yet offers direct access to the shopping, dining and entertainment hub, making it the perfect place to enjoy the best of Noosa. Mantra French Quarter offers self-contained One and Two Bedroom Apartments or opt to pay a little extra for one of our One or Two Bedroom Deluxe Apartments which have been refurbished. All accommodation offers reverse cycle air conditioning, kitchenette including a stove top, microwave, bar fridge, toaster and tea and coffee facilities, in-house movies and cable TV. There are also laundry facilities and a balcony or terrace for relaxing in the fresh air. At the centre of Mantra French Quarter is a pool, spa, sauna and outdoor barbecue picnic area with a children's wading pool that can be accessed from your room via pathways surrounded by resort gardens. Noosa's famed restaurants and shopping boutiques are literally on the doorstep, with beaches and the National Park just a short stroll away. Within the Sunshine Coast and easily accessible from Noosa is the world's largest sand island, Fraser Island as well as Underwater World, the southern hemisphere's largest oceanarium and Australia Zoo, founded by conservationist Steve Irwin. At Mantra French Quarter you're sure to find an accommodation style to suit your Noosa holiday needs, whether it's a short or long stay you have in mind. ... more   less 
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Also Known As:
Breakfree French Quarter Hotel Noosa
Breakfree French Quarter Noosa

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