I made the booking through the phone and being a group (therefore taking a whole flat for 9 people) we were warned before making the booking that there was a strict no drinking policy after 8pm and that the place was in a residential area an therefore noise had to be kept to a minimum after 11pm - so we were well aware of these factors when booking.
The staff would constantly come into our flat, once they came and our dishes had all been washed, but were drying, however we got told "to pack everything as ty didnt want to clean up after ourselves in the morning" - I believe that as long as when we checked out the next day and everything was packed away then that's what mattered!!Check out was at 9.30 but at 9.15 the staff decided to clean the floor, and this is at the point everyone is packing and having to move around. Worse off was cleaning at 8am, when some of us had woken up to use the only bathroom and make breakfast.
I believe that the staff must have had bad experiences with previous big groups but there was no "benefit of the doubt" whatsover and we were super controlled. I had arrived a night earlier with another couple and the other room in the flat was occupied by a group of french girls - noone came in to tell them to wash the dishes they had piled up, so why was treatment different the following night?
Yes it is a lovely place, close to sunshine beach but I'll never go back again - we were a group of late 20s to 30s and were on our best behaviour - but staff was really unfriendly and more worried about any work we may leave for them than trying to ensure we were having a good time or suggesting on what we could do around.
The dorm rooms have wooden slits so you can basically hear any noise, it doesn't block anything. Also there are no locker in the rooms, and though for us it wasnt a problem as we were a group, i can see how that can be an issue when you are sharing with strangers.
- Official Description (provided by the hotel):
- Chill out and enjoy the relaxed atmosphere of Dolphins Beach House at beautiful Sunshine Beach, Noosa.This secluded, hippy-style haven is the closest hostel to the beach in Noosa, situated next to Noosa National Park with a boutique shopping village just one minute away.The ambience of this family-run hostel is quirky and unique - definitely not part of a franchise backpackers business. The owners are experienced travelers themselves, and Dolphins Beach House reflects their love of travel, with many exotic artifacts from India to Burma and Thailand. Once you slip past the gardens, the trees, the funky pink walls and the Guatemalan architecture, you'll realize that you have found a restful retreat.It's no wonder that Dolphins Beach House is Lonely Planet's best pick for Noosa for 2010 / 2011. Relax, unwind, enjoy.Our friendly staff are always happy to recommend where to go and what to see next. Office hours are 8:00 am to 7:00 pm ... more less
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