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“Wonderful”
Review of Hotel Acerina

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Hotel Acerina
Ranked #37 of 51 Hotels in Lech
Hamilton, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful”
Reviewed 31 March 2013

We spent a week at Hotel Acerina with our two teenage daughters. Two of our family have Celiac and eat Gluten free and they had THE BEST gluten free experience of all of our traveling. Every portion of every meal was made available gluten free. The bread was the best ever. The Wolf family went out of their way in every way. Arranging taxis, driving us themselves when the taxi's were busy, recommending restaurants. The facilities are fabulous - ski room, common area, and best of all a really nice spa which we enjoyed every day after skiing. Nightly, we enjoyed the toboggan run which is a 3 min walk away. Town is a five min walk away which was perfect for us - close but not on top of the noise of the bars. We enjoyed the relaxed atmosphere and variety of breakfast and also the wonderful food at the four course dinners dinners. It was a gift for our family to spend long meals together and rediscover the joy of family dinner and conversation.
Thank you. We are recommending Hotel Acerina to all our Canadian friends.

Stayed March 2013, travelled with family
Helpful?
1 Thank davismeghan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
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English first
modiin Israel
Level 5 Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 14 May 2012

We came for a week of ski and enjoyed the hospitality of the Wolf family in the Acerina hotel. The Hotel is Located on the east side in the quiet neighborhood, not far from the ski lifts. We enjoyed the clean rooms, the excellent SPA and great food in the restaurant. The ski room has heaters for the equipment and an outside door.

Room Tip: Some rooms are underground, make sure your room is on first floor or above
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank omrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 February 2009

We have stayed in Lech before in other hotels and were hoping to stay at the Montana this year but couldnt get in. I looked at the website and as there was no picture of the hotel, I did wonder if it was in a bad location, but it is not-dont let that put you off. We had a fantastic holiday in this hotel. The Wolf family are welcoming. The hotel is spotless. The food excellent both in quantity and quality. We enjoyed the drinks which were reasonably priced. The location is good, close to the main street, toboggan run and nursery slope too. The staff smile and take great pride in their work. Will we be going back?-you bet. Would we look at other hotels in Lech?-no way.

  • Stayed February 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BristolPhillipP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 February 2009

We stayded 3 days in this Hotel. As by email they said they had a big suite for us; in real this was just a normal family room. Also they try to push you with the drinks all the time and to order expensive wine. They tried it one time 4x on the evening to give us wine; they even put it already on the table. Also they are very greedy and difficult in general. We told them the first day that we stayed only 3 days in stead of 4 days. This was not a problem, but with the checkout they charged 300 Euro for this 4th day, while we didn't even stay there. So watch out with this Family Wolf in the Hotel Acerina. Better to choose another option as there are much better and more friendly hotels in Lech.

  • Liked — Building
  • Disliked — Personnel and owners
  • Stayed February 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Arjan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wutzl, Inhaber at Hotel Acerina, responded to this review, 11 March 2010
Dear Guest!

You liked your room and all our other services.

Because there was bad weather you drove home one day earlier.

After you wanted not to pay the invoice, we had to inform the police. This situation we didn´t want - we never were in this situation!
We were glad, that you paid the bill at the end.

We are sorry, that you tell not the truth. But we don’t want to write in "your kind" our statement!
Our thanks goes to the other Guest, which wrote an statement to our house. That gives us power, to give still our best for the guests.

We wish you all the best
Family Wolf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire, UK
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 January 2007

Lovely, friendly, family run hotel in Lech that is excellent value for money. We have just returned from spending Christmas week at the Acerina. The Wolf family who run it are very welcoming and attentive, the rooms are bright and modern although traditional in style - ours had a balcony with views of the mountains, sofa, bathrobes and slippers provided and modern bathroom. The food was wonderful - a hot and cold buffet breakfast and 5 course dinners with excellent salad buffet, tasty soups and a choice of main course. On Christmas Eve (more important in Austria than Christmas Day) we were left a gift in our rooms, had cocktails in the evening and then enjoyed a superb 6 course dinner. Nothing was ever too much trouble - they even made an early breakfast especially for us on our day of departure.
The hotel is about a 5 minute walk from the lift that takes you up to Oberlech or the bus stop to take you to St Anton - closer to the nursery slopes. If you hire skis you can leave them overnight in the shop next to the lift to save carrying them.
If you want to ski in Lech without breaking the bank give the Acerina a try!

  • Stayed December 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank angeluk-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Acerina

Property: Hotel Acerina
Address: Anger 509, Lech 6764, Austria
Region: Austria > Austrian Alps > Vorarlberg > Lech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#28 Spa Hotel in Lech
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Hotel Acerina 3*
Number of rooms: 23
Official Description (provided by the hotel):
In the centre of Lech, in the heart of the Arlberg mountains, you´ll find security and harmony, happiness and passion, sports and leisureAs soon as you enter the lobby of the hotel acerinathere is the warm and welcoming atmosphere, perceptible only in family-run hotels.NEW RELAXION230 m2 pure relaxation and well-being• Sauna (90°)• Biosauna (60°)• Steambath with salt• Infrarot• Coldroom outside• Refreshment bar• Massage room• Relaxation rooms ... more   less 
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Also Known As:
Acerina Hotel Lech

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