I dont often write a review because they are either 'fabulous' or not so. Honestly though, this is a lovely chalet, but as a seasoned traveller to austria it is a typical english chalet offering with no real austrian authenticity, when in rome and all that. Therefore was surprised by the full english on offer with radio one playing in the background while sipping on my typhoo tea. Fear not though fellow austria lovers! The team are very good, in fact excellent there is no denying that and work very hard to ensure a pleasant stay, which it certainly was. The ski area is extensive and the apres is fairly low key, three main busy bars in the centre where you can chill and then hop on the bus back to the doorstep. Back at the chalet the wellness is nice and clean, but bath robes should be made available ski total, either foc or at a small charge, half naked bodies roaming the floors and in the lift before canapes therefore avoided. Food was good and well presented but maybe a salad bar should be a consideration for the future inkeeping with austrian dinner offerings, we definitely missed our greens (strangely). We love austria and we will return to lech because its a beautiful skiing area and if you enjoy the british experience then this chalet is perfect and for you! Its a very good 3 star not really an excellent 4 star and that's based on people who travel alot in the area and have already experienced true 'austrian' hospitality at its best whether staying in a pension, apartment or hotel. Happy skiing folks!