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“Very comfortable Eschborn Hotel”

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Mercure Hotel Frankfurt Eschborn Helfmann-Park
Ranked #3 of 8 Hotels in Eschborn
GreenLeadersBronze level
London
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Very comfortable Eschborn Hotel”
4 of 5 bubbles Reviewed 5 September 2013

Very comfortable rooms, easy check in check out and perfect location for all the business parks in Eschborn. Remember to pre-book taxis as it gets very busy in the mornings. The receptionist was great when I forgot my charger - he had a box of them!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happyatif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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127 reviews from our community

Traveller rating
    16
    61
    40
    6
    4
See reviews for
3
5
15
105
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Seoul, South Korea
1 review
4 of 5 bubbles Reviewed 4 September 2013

I am very happy about your service.
But The cleanliness of room did not meet my expectation. Hairs and others were left on the bed after cleaning.
I hope that the more carefully you have clean to bed.
Thanks

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank cuteimp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 6 July 2013

The hotels external second hand lego façade deceptively hides a clean modern four star interior. The rooms are clean, good shower, but unbelievable if you want to iron a shirt you need to go down to reception. This is quite incredulous; I'm not sure how they expect guests to negotiate this logistical quandary. Do you go down with said shirt on your back then strip to the pelt and iron it on front of them.

When I enquired about this policy, I was told it was for health and safety reasons. Not sure why they can't invest in automatic cut off switches, so irresponsible hotel guests don't leave their irons on full throttle for the night. Other hotels manage to do it.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SunnyHarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed 19 April 2013

I paid an extra 30 euro's to be able to check in early at 8am when I arrived the room wasn't ready, was told housekeeping doesn't start until 8am, whats the point of offering this service when the cleaners don't start work until the check in time.
So I said I would go and have some breakfast whilst they cleaned the room expecting to not be charged for it but they wanted to charge that to my room, so I asked for the manager and then they said okay go for breakfast no charge, when I saw the breakfast available it was poor for a hotel of this standard, cold and poor selection in the hot food area.
Finally got in my room at 8-40am as a platinum card holder with Accor Hotels staying 12 weeks of the year with them not one of their best efforts.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Level Contributor
80 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed 25 January 2013

The hotel is fine and rooms very basic but I much preffered staying in Helfman Park 6. The room seemed more refreshed and the reception staff are a whole lot nicer. Nice breakfast slection and good location for business

Room Tip: For Brits they do not have tea and coffee facilities in the room but can get on room service
See more room tips
  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JacquiWGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
267 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 bubbles Reviewed 15 June 2012

The hotel is far away from central Eschborn, basically in the middle of nowhere. Just landed after our flight we arrived at the hotel at 11:10pm and the restaurant was already closed so absolutely no chance to dinner as there is no restaurant or bar in a walking distance (you need to catch a taxi again).
Room is allright, modern and clean.
Very inconvenient small size bath towel.
You have to pay for internet in the room. €167,50 per person is too much for this hotel.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tozepinto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Mercure Hotel Frankfurt Eschborn Helfmann-Park

Property: Mercure Hotel Frankfurt Eschborn Helfmann-Park
Address: Helfmann-Park 1, 65760 Eschborn, Hesse, Germany
Region: Germany > Hesse > Eschborn
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Eschborn
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Hotel Frankfurt Eschborn Helfmann-Park 4*
Number of rooms: 179
Official Description (provided by the hotel):
The Mercure Frankfurt Eschborn Helfmann Park is a 3 star superior hotel with 179 airconditioned rooms. Ideal location between Frankfurt (8 km) and the Taunus region, in the centre of the Business Park with good connections to the A5, A3 and A66 motorways. The hotel offers a restaurant with courtyard, a bar, meeting rooms on the 5th floor with a rooftop terrace and views of the skyline, and a parking garage. Please enquire about our shuttle bus connection to public transport. ... more   less 
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