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“Clean rooms, plenty of food at breakfast”

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ACHAT Premium Neustadt/Weinstrasse
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Level 6 Contributor
557 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 924 helpful votes
“Clean rooms, plenty of food at breakfast”
Reviewed 5 June 2014

Rooms: beds are quite comfortable and had a good sleep, which is most important, isn't it? Rooms do not have AC but I doubt we will ever need to use AC. Only comment here is "room keys" are too big and almost impossible to carry in pocket and it is also quite difficult to open the door.

Food: We had buffet style dinner and breakfast prearranged by our tour director. For me, I totally enjoyed all traditional food including pork with some fatty skin, fish at dinner. There are so many different kinds of cold meat and cheeses at breakfast as well (no doubt those food costs more than scrambed eggs or typical sausage you might see in a typical chained hotel for breakfast). It does need an acquired taste for all of them and I am still struggling with some "sour" German food - Sauerkraut, sour potato mashy things, sour gravy.

As some TA reviews mentioned, hotel management could somewhat modify the menu and include other nonexpensive breakfast items. Afterall, Neustadt Ramada is used by many tour buses for a night stop and there are all sorts of non European tourists who taste might be different. Sadly, there are many comments among travelers' forum like "food is not good at hotel in Germany." Let's make it a little bit less "traditional" and save some money on cold cuts.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
1 Thank bigboy61455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan K, Manager at ACHAT Premium Neustadt/Weinstrasse, responded to this review, 25 June 2014
Dear bigboy61455,
happy to read that you enjoyed your stay at our hotel! Sleep is important and we think it is great that you mentioned our comfortable beds. Thank you although for your hints to our breakfast items and our diner that you had in our restaurant! We will think about the items to meet the expectations of our guests better, but think about it, believe it is always very interesting to find out what is typical to eat in a different country. Wishing you all the best from Neustadt Jan Klinkert and the team from the Ramada Hotel Neustadt
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131 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Singapore
Level 6 Contributor
325 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
Reviewed 17 May 2014

Ramada N/W's location is great, less than 5 min walk to the train and bus stations, the main post office, as well as the concert hall. The quaint pedestrianised streets of the Alstadt (old town) are 5-10 min walk away. The ships close early, but as long as you get into a restaurant (and there are many) by 8.30 pm, you can enjoy a leisurely dinner.

Ramada's rooms are adequate, but both the rooms and public areas including the drably carpeted corridors could do with a spruce-up. Breakfast buffet is ample, but as Asians, we missed the option of fried eggs and omelettes at breakfast, This is standard fare in every Asian and most American hotels.

We didn't expect tea and coffee amenities in the room but at-least a kettle could have been provided on request. However, the request was brusquely turned down by the front desk..

  • Stayed May 2014, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
2 Thank Jaytara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan K, Manager at ACHAT Premium Neustadt/Weinstrasse, responded to this review, 26 May 2014
Dear Jaytara,
we are very sorry to read that you did not fully enjoy your stay at our hotel.
We will think about providing kettles for our clients, sounds like a great idea!
Also we will discuss the attitude you received from our staff and the missing fried eggs or Omelette, that you could get on request, besides the scrambeld eggs, sausages, bacon, meatballs and many more tasty things on our great breakfast buffet.
Again sorry and greetings to Singapore
Jan Klinkert & the team from Ramada Neustadt
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Munich, Germany
Level 4 Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 April 2014 via mobile

We were touring the German Weinroad (weinstrasse), and parked in the center of Neustadt. We decided to stay the night, and we saw the Tourist Info office so we asked for their recommendation, and they pointed to Ramada which was just nearby. We were not disappointed. Ramda had comfortable double-room and bath/toilet, the staff were helpful and efficient, buffet- breakfast was ver good in a roomy restaurant, we had garage-parking for our car. Dinner in the evening was just a short walk to all the restaurants and shops in the middle of Neustadt.

Stayed April 2014, travelled with friends
Helpful?
2 Thank Luis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan K, Manager at ACHAT Premium Neustadt/Weinstrasse, responded to this review, 24 April 2014
Dear guest,
thank you for your good comment! It is great to read that you had a great time in our hotel and in the pretty close old town of Neustadt!
Wishing you all the best, always welcome to return

Jan Klinkert and the Team from Ramada Hotel Neustadt
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Level 4 Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 January 2014 via mobile

A very nice hotel with a professional staff. A very good breakfast. I also tested their restaurant and I was satisfied: consider it's difficult to find an open restaurant after 21h in Neustadt; it was my salvation one night i was late because of job!
Rooms could be more modern but they are confortable.

Stayed January 2014, travelled on business
Helpful?
Thank Alessandro R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan K, Manager at ACHAT Premium Neustadt/Weinstrasse, responded to this review, 23 January 2014
Dear Alessandro R,

thank you for your positive feedback! We are happy that you enjoyed your stay in our Ramada Hotel. Our aim is to give you a home far away from home! We will inform our staff about your compliments. Sorry that many restaurants close kitchen early in German cities..
Best wishes

Jan Klinkert and the team from Ramada Hotel Neustadt
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DURBAN SOUTH AFRICA
Level 6 Contributor
381 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 15 January 2014

We stayed here which was part of Trafalgar tour in December on 23rd. There was a personalised touch of welcome on tv which I thought was a very nice gesture . We arrived late afternoon and most of shops were closed around the hotel as it was winter and quite dark. The rooms were cosy and clean. Staff were very friendly. Wifi was free only available in the lobby .The dinner was included in our stay there , it was a buffet but not much variety for people who don't eat beef and pork, I think chicken should be added to that buffet although the buffet had quite a bit of selections. Breakfast buffet was good had a better selection. The hotel was crowded and noisy I suppose it was festive season. We only stayed for 1 night and our stay was comfortable. Overall its good small hotel in a nice little town.

Room Tip: the higher floors
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  • Stayed December 2013, travelled with friends
    • Value
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Helpful?
1 Thank SHDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan K, Manager at ACHAT Premium Neustadt/Weinstrasse, responded to this review, 17 January 2014
Dear Traveller,

thanks for your comments from South Africa! We are happy to make you a pleasant stay far away from home..
Have a great 2014
Jan Klinkert & the team from Ramada Hotel Neustadt
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Singapore
Level 6 Contributor
119 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 15 January 2014

Hotel room is quite huge, heater works well. Buffet dinner was simple but breakfast was quite good. Free internet for only 1 hour which is too short. No idea where our location is since we arrived late and left early as we were on a tour but remember seeing a train or bus station within walking distance from the hotel.

  • Stayed December 2013, travelled with family
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Helpful?
Thank axio99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan K, Manager at ACHAT Premium Neustadt/Weinstrasse, responded to this review, 17 January 2014
Dear axio99,

thank you for your comment! We are hape that you had a good time in our hotel! So hope you enjoyed your European tour.
Greetings from Germany Neustadt
Jan Klinkert & the Ramada Hotel Neustadt Team
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Berlin, Germany
Level 6 Contributor
108 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 January 2014

Neustadt is very small and finding the perfect hotel is impossible. This hotel is located next to the main train station and right outside of the Old City. There are plenty of restaurants in the area that can be reached on foot.

It is a bit outdated, sometimes noisy, aside that it is a good hotel.

  • Stayed August 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan K, Manager at ACHAT Premium Neustadt/Weinstrasse, responded to this review, 13 January 2014
Dear Stephen,

thank you for your feedback!
Yes, some of our USP's are the location right in the city centre. Happy to read that you enjoyed the restaurants around. So thank you also for the compliments and for sure we will plan to do something against our outdating interieur...
Thanks for your time to give us your impressions about our hotel

Jan Klinkert and the team from Ramada Neustadt
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Additional Information about ACHAT Premium Neustadt/Weinstrasse

Property: ACHAT Premium Neustadt/Weinstrasse
Address: Exterstr. 2, 67433 Neustadt an der Weinstrasse, Rhineland-Palatinate, Germany (Formerly RAMADA Hotel Neustadt)
Region: Germany > Rhineland-Palatinate > Neustadt an der Weinstrasse
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in Neustadt an der Weinstrasse
Price Range (Based on Average Rates): £
Hotel Class:3 star — ACHAT Premium Neustadt/Weinstrasse 3*
Number of rooms: 123
Official Description (provided by the hotel):
Since summer 2014 the ACHAT Hotels also offer the possibility to stay at Neustadt an der Weinstraße. The ACHAT Premium Neustadt/Weinstraße is a hotel of the first class. It is located in the Western part of the Rhein-Neckar metropolitan region and close to the cities Mannheim, Ludwigshafen as well as Heidelberg. Benefiting from an excellent infrastructure the hotel can be reached easily by car, bus or train. The local train station is only a 100 meters walk away and the A 65 motorway to Karlsruhe or Mannheim is accessible within a few kilometers. For meetings or conferences the ACHAT Premium Neustadt/Weinstraße offers two rooms with daylight which can be joined. We complete your day with diverse suggestions for different kinds of activities before or after your meeting. Enjoy culinary specialities in our restaurant "N°13". Fresh drinks are served in our hotel bar. The hotel offer is completed by a sauna and a gym. Located at the “Deutsche Weinstraße” (German Wine Route) in the middle of the wine growing area Palatinate, Neustadt is one of the region’s cultural centres. At the event and congress location “Saalbau”, congresses, fairs and events take place during the whole year. Every year, “Saalbau” is the location of the election of the “Deutsche Weinkonigin” (German Wine Queen) during the celebrations of the “Deutsches Weinlesefest” (German Grape Harvest Festival). This is only of a selection of events and festivals which attract many visitors to Neustadt every year. The landscape is dominated by vineyards, hills and pure nature which is ideally suited for hiking, cycling, Nordicwalking and many other outdoor sports and activities. ... more   less 
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Also Known As:
Neustadt An Der Weinstrasse Ramada

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