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“good modern accomodation but staff unprofessional” 3 of 5 bubbles
Review of Lagunamar Suites

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Lagunamar Suites
Ranked #14 of 16 Hotels in Almancil
Gerrards Cross, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“good modern accomodation but staff unprofessional”
3 of 5 bubbles Reviewed 15 August 2011

The rooms and pool facilities are very good and clean throughout. However the staff were indifferent in attitude with no explanation of facilities available upon arrival. The restaurant staff were particularly unhelpful and made you feel like a burden to them.
There is no longer a kids club and no shuttle bus to the beach or nearby towns and no onsite shop.
Do not eat there(see above) and a car is a must as you are in the middle of nowhere so taxis are expensive.
In summary a good premises but the staff do not meet expectations and really let it down.

Room Tip: Get a pool view as there is nothing else out there.
See more room tips
  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Gx337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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36 reviews from our community

Traveller rating
    13
    14
    6
    2
    1
See reviews for
19
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Stroud, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 28 February 2011

If my complaint regarding the food would have been delt with correctly, I might have given a good account of this hotel. CLC member, the stay was fine, and you do need a car. The whole experience was ruined by a really bad meal, ( how can you get pasta so wrong!) when we complained, the manger or CLC was nowhere to be seen..still to date, after emails etc, and we had to pay for it before we left! stay but eat somewhere else, would be my advice!

  • Stayed February 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rob_home
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 21 February 2011

The Lagunamar Suites are set in a great location ie away from it all - but you definitely need a car as there are no shops/supermarkets nearby - which makes it a quiet and relaxing place to unwind.
PROS
Great location to explore the other areas nearby. We had a two bedroom two bathroom apartment and roomy lounge. the balcony ran the length of the three rooms so was big enough to dine if the weather had been better. The outlook from the second floor was the pool area with trees which was picturesque. The apartment was clean and ready on arrrival and the basics in food - bread, milk, sugar,tea and coffee sachets, juice, water, and packets of butter had been supplied. Good steam room area and children's play area. Plenty of car parking although when we were there it was very quiet barely a third full. The staff were helpful.
CONS
There is no shop on the site which means that one has to make a trip to to the supermarket for any items needed. The nearest reasonably priced supermarket is in Almancil as both Quinta Da Lago and Vale Da Lobo are quite expensive. The kitchen does not have a dishwasher or washing machine and has utensils for basic cooking nothing too fancy. The gym has weights and 3 other pieces of equipment but should have a rower as it is a basic piece of equipment.

  • Stayed February 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank chalfont123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 September 2010

we are clc members and were persuaded to stay at lagunamar as we are new members and had already been to tenerife and spain, looking at some of the reviews we were a bit apprehensive. What a superb place if you want the peace and quiet, it was just nice to relax and switch of from everyday life, yes it is far from the shops etc., but hopefully if clc take it over then a shop will be on site which will be a big bonus. Ancao beach is about a 20-25min walk which me and my partner walked to and what a lovely beach, went for miles. Mum and dad could'nt get over how clean and friendly all the staff were and it made our holiday, saw some lovely sunrises and took a trip to vale de lobo and saw lovely sunset, also went to queiteria on our last night and had a meal in an english pub called the joker, lovely meal and very friendly would recommend anyone to go there, it is in a little side road opposite beach. Yes you do need transport, but if want a nice relaxing holiday lagunamar is the place to stay.

  • Stayed September 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kiaceed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 29 August 2010

My family (wife & 3 children) stayed here for two weeks in mid August 2010. In line with other reviews , the first thing to say is that unless if you are looking for a quiet break away from it all , you really do need transport . I think we would all have gone stir crazy without hiring a car.

Lagunamar suites are located at the end of a long road - the immediate area is 100% residential,. but has no facilities within walking distance.

The hotel does not have a shop or even mini market , you can order groceries via hotel but we never did - cant really say this would work unless you are a couple on your own and happy to eat in hotel's restaurant every night.

nearest shop/supermercado is approx 2 miles in Vale de Lobo but quite expensive - if you need to do a shop for the family best go to Almancil about 4 or 5 miles away - either Pingu Doce or Apollonia both good supermarkets.

Beach was also approximately 2 miles away - Julia's beach very nice but sun beds very expensive - better buy umbrellas at 10 Euros than hire at 17 Euros per day !!,

Kitchen was basic - no washing machine, no dishwasher , limited utensils, limited cooking faciities ie no proper oven.

Anyway that's enough negatives !!

Hotel grounds & apartments were very well maintained , very clean and comfortable.
We had 2 bedroom apartments and it slept 3 in one bedroom - just took the sofa bed from the lounge.

The pool are gardens were beautiful but there was a lack of lounger beds, if you werent there in the morning then its the grass for you.!

Being such a quiet area did have its advantages as we were never disturbed in our sleep or when just chilling out in the evening watching TV etc.

However, the balcony was too small only suitable to stand on and to hang clothes on absolutely impossible to eat an evening meal on.

All rooms were of good size - plenty of hanging space and in the entrance hall , there is a wardrobe to hang more clothes etc.

Bathrooms also very good and well equipped - hair dryer etc .

Staff were very pleasant especially Sara & Vera from Team Marine who are worth talking to just to get all their ideas on where to go eat etc .

Overall , a really pleasant place to stay - just as long as you know its a little remote and are not planning to cook a gourmet meal - we even coped with the kitchen and cooked a number of meals - just dont plan on gourmet style eg if you want to cook spaghetti bolognaise take a colander or at least ask one - as we didnt have one and had to use a fork as a strainer !!

Would recommend as long as you know its a little remote and are prepared to put up with the kitchen - either eat out or cook simple/basic meals (or both) .

Hope this is of help to all readers - certainly the reviews I read helped me before I visited Lagunamar.

  • Stayed August 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank huwjy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 16 August 2010

we have just returned from Lagunamar.A car is a definate must if you are to stay at this hotel,it is in a very secluded environment.There is a lovely lake which is a good 25 minute walk from the hotel if you go on a Thursday you can do 3 watersports for 13 euros which is good value and good fun.There isn't a shop on site and anything you wanted had to be ordered from the bar/resturant this had to be done very early on.It was never a problem to get beds through the day.There is only one pub/resturant and I think Lagunamar would benefit from having another bar or resturant or both.There is no nightlife around, Villamoura is definately the livliest place but this is still mainly a place to eat not have a good drink.When we arrived we found a pair of dirty knickers in the cupboard and the matress cover had a yellow stain on it we immediately complained about this and the staff both Lagunmar and Club La Costa seemed upset by this so much so that we got a free meal and 2 bottles of champagne from them.Also while we were there we got locked out of our room twice as the magnetic strip on our card wouldn't work.If you are wanting a very relaxing quiet break away then go to this hotel.The weather however was lovely and Team Marina are brilliant and the staff are mostly friendly just watch the barman as he tried to over charge us for drinks! A car is a definate must though.The kitchen is small but has everything you need.This is a rented property and not Club La Costa owned please bear this in mind before booking.

  • Stayed August 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank keza2k2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keighley, United Kingdom
Level Contributor
123 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 10 August 2010

We first visited in July 2009, and enjoyed so much we returned July 2010. We are CLC Members. Things you may need, and can do. Because of its location a car is required, but the free mini bus to local towns and supermarkets is a bonus for those who don't want to drive etc. The accom. is clean, and tidy and believe it or not all the Staff are 1st Class, from Reception, to the Cleaners. Entertainment is provided during the day and early evening by Sarah and Vera, from 'Team Marina'. This is great for kids during the day, and for adults and kids up till 8pm, which is when they finish. Entertainers such as Reptile Show, Parrot Show, Dancers, and Musicians, attend from 7 till 8pm. The Musician plays on till 10pm. Lovely Swim- Pools 'on site'. The 'on site' Restaurant/Bar provides good quality food and drinks at UK prices. We enjoy walking, and the beach, (15 mins walk) is lovely. Nature Reserves nearby, with plenty of wild life to see. For a quiet, secluded location, this is it, although Villamoura nearby is a must for its location and Restaurants. (lots of expensive Yachts and cars, in the Marina area, to be seen.)For some holiday makers, having no washing machine, dishwasher, or full size oven, in the Apartments was a problem, but not for us. The Weather was fantastic. We were not the only ones to return, and i'm sure we will return in the future.
We pre booked our car with Kings Car Rentals, located at Faro Airport. Great value for money, in comparison to the 'Big Boys'. Enjoy. Bev and Fraser.

  • Stayed July 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bevandfras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lagunamar Suites

Property: Lagunamar Suites
Address: Urbanizacao Turistica Clube do Ancao, Almancil 8135-170, Portugal
Region: Portugal > Algarve > Faro District > Almancil
Amenities:
Bar / Lounge Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Luxury Hotel in Almancil
Hotel Class:4 star — Lagunamar Suites 4*
Number of rooms: 42
Also Known As:
Lagunamar Hotel Almancil
Lagunamar Suites Portugal/Algarve - Almancil

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