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“Beware of builders!”

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Vale do Lobo Resort
Ranked #7 of 14 Hotels in Almancil
Certificate of Excellence
Reviewed 25 August 2014

I booked a family villa (1041 villa princesa) through Sun Hat. The location is great, 5 min walk from the beach and Pracca. The pool is great too....BUT there was regular building work being carried out next door.
The villas are all on top of each other which you should be aware of so if you have noisy neighbour this can ruin your holiday.
Our holiday was ruined on
3/9 days with builders hammering constantly, drilling and shouting/talking not 10 yards from the pool.
Sun Hat had told me there wouldn't be any work being carried out as this had all finished in June......VERY WRONG. I would never have booked the villa if I'd known the work would be being carried out.
Sun Hat were apologetic about the situation and kept telling me the work would finish that day...but it didn't.
Sun Hat initially mentioned a discount for the issues we faced but they've not mentioned anything since. Anyway what is the price of a ruined 33% of a holiday???
So if you are coming down here then understand the villas are all very close and not very private....and beware of Sun Hat and potential building work!
A great shame as this is a good place to chill and get some sun.

  • Stayed: August 2014
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1  Thank ScottLondon77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vale-do-Lobo-Algarve, Marketing Department at Vale do Lobo Resort, responded to this reviewResponded 27 August 2014

Thank you very much for taking the time to write a review about your stay in Vale do Lobo with your family. We are sorry to hear of your recent experience and it is extremely regrettable that you left the Resort with such a negative image.
Please let us convince you that Vale do Lobo is the perfect holiday destination - simply book directly with us.
Our dedicated Team of staff at the Reservations Department can provide you with a wide range of accommodation options, from standard apartments to luxury villas with private gardens and pools, in locations throughout the Resort. We always take special care to avoid that building works do not disrupt our clients and the special relationship we have with our property owners allows us to always take immediate action whenever necessary.
It is such a shame that you left with this impression of our Resort and hope that we can restore your confidence.
For further information contact TourismReservations@vdl.pt.

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95 - 101 of 183 reviews

Reviewed 9 August 2014 via mobile

I stayed at a villa in the resort which was lovely with a huge pool and nice spacious rooms all with en suites, I cannot fault the villa but the resort as a whole was not up to standards.

The beach was very nice and good value as a sun bed with shade for a full day was only 20 euros however the beach was about the only good facility the resort had to offer.

All of the restaurants were of sub standard, the food beig boring and not even to the quality of Pizza Hut. Montys, amore and la tazzara were all cheap and tasteless food, however these restaurants had good service and were clean and had nice surroundings. They however are very overpriced, a main costing at least 15 euros.

We had an awful experience at a restaurant called the breeze where the food was horrible, out of our group no one enjoyed the meal and the staff wear pajama style clothes and they forgot to bring us bread when we ordered it, the settings were cold, the staff unfriendly and the whole experience was awful, I would not recommend eating here at all.

The beach bar in the day serves food however when we went to try and eat there we we sat at the table and waited 15 minutes to order drinks, a further 20 minutes passed and when we asked whether we could order food the member of staff told us to wait as they were busy, there was no apology and the restaurant was overstaffed and not that busy at all, so we decided to pay for our drinks and leave.

At night the resort turns into a trashy underage drinking fest which attracts towie style clientele and teenagers who fill the bars and nightclubs. I am 22 years old and was the oldest person in the club by about 7 years.

Overall I would recommend the resort if you don't eat there and don't go out at night unless you want to witness a serious amount of trashy underage drinking. It was a disappointment to say the least.

  • Stayed: August 2014
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6  Thank Sausagesurprise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vale-do-Lobo-Algarve, Marketing Department at Vale do Lobo Resort, responded to this reviewResponded 16 August 2014

We are sorry to hear of your recent experience while on holiday at Vale do Lobo. Although it is great to hear that on the whole you enjoyed your stay in the resort, it is regrettable that certain aspects resulted in your leaving the Resort with a negative image.
Your comments will be analysed with the management of the various establishments mentioned and we hope that on your next visit to Vale do Lobo you will have a much more enjoyable experience.
We thank you for taking the time to provide your feedback.

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Reviewed 4 July 2014

We have been coming here as a family for almost 20 years now. Vale do lobo just oozes class. Beaches and golf are truely world class.
A couple of minor negative points, paying for parking at the beaches is fairly poor, VDL should give parking permits to residents.
The kids play area near the tennis centre needs a canopy over the top as get extremely hot during the day and can not be used.
Thanks

Stayed: June 2014, travelled with family
5  Thank Greg J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vale-do-Lobo-Algarve, Marketing Department at Vale do Lobo Resort, responded to this reviewResponded 9 July 2014

Thank you very much for taking the time to write a review about your stay in Vale do Lobo with your family.
It is fantastic to hear feedback from guests and it is important to us to hear both the positive and the negative for us to be able to improve our services wherever we can.
Sadly, the paid parking is imposed not by Vale do Lobo but instead by the local council. Vale do Lobo does offer a shuttle bus service throughout the resort and can take families down to the Praça without the need of their own car to save on this expense. This service is free to those who book directly through the resort or hold a resort card.
We are pleased to see that overall you had a very positive experience with us in Vale do Lobo and we hope to be able to welcome you back with your family for another 20 years and beyond!

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Reviewed 30 June 2014

We went to Vale de Lobo for a mini-golfing break but discovered it was so much more… The resort is peaceful, beautiful and very unique. It has a great community atmosphere and for the time you are there you really feel part of it. The facilities are fantastic - the pool is stunning, the beach fantastic and everything is accessible by a free shuttle that you can call on demand. The SPA is beautiful and the massages we had some of the best we have experienced. The restaurants are great - and the standard of the food very high - I am a bit of a food snob and was convinced that the standard and choice at a resort like this would not be very good, but I was pleasantly surprised. And finally the sporting facilities - well if you love golf and tennis you are in for a real treat. The standard of both service and the facilities themselves is great. In terms of the accommodation there is something to suit everyone - if you can afford a villa take it!!! If not the apartments are lovely too…

  • Stayed: June 2014, travelled as a couple
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2  Thank Laurie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vale-do-Lobo-Algarve, Marketing Department at Vale do Lobo Resort, responded to this reviewResponded 1 July 2014

Thank you so much for taking the time to write such a fantastic, comprehensive and informative review of Vale do Lobo. We are so happy that you were able to enjoy the Vale do Lobo experience to the full and that all of our services and facilities lived up to your expectations.
Reviews such as these make us exceptionally proud and we cannot thank you enough.
We hope that you will return to Vale do Lobo again in the very near future and that we can continue to offer you an unrivaled luxury holiday experience.

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Reviewed 27 June 2014

Entering the resort I feel like im home!!! Fourth time here and love it.. here now and standards havent dropped fabulous food recommend ken lo chinese by tennis club...villa always spotless staff always superb and courtesy bus drivers always go that extra mile!!! Here now and looking forward to coming back already .....

  • Stayed: June 2014, travelled as a couple
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1  Thank kap2130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vale-do-Lobo-Algarve, Marketing Department at Vale do Lobo Resort, responded to this reviewResponded 1 July 2014

Thank you for the fantastic review and comments. It is always lovely to hear positive feedback from our guests and we will pass this on to our staff.
Thank you once again for taking the time to review Vale do Lobo and we look forward to welcoming you back to the resort for your fifth trip and many more in the future!

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Reviewed 19 June 2014

Everything about Vale do Lobo is wonderful. From the golf courses to the accomodation you are surrounded by excellence. We stopped near the tennis courts in a family Villa. The Pool at the Villa was welcome by all especially the children and we had 2 weeks of superb weather. We enjoyed the bar at the golf club and some of the party ate at the New Mexican restaurant which was good. Generally slightly more expensive than off Vale do Lobo. Our favourite restaurant was Aquarelle near Alamncil.

  • Stayed: May 2014, travelled with family
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1  Thank Mick981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vale-do-Lobo-Algarve, Marketing Department at Vale do Lobo Resort, responded to this reviewResponded 27 June 2014

Thank you for your wonderful review and comments about Vale do Lobo, we are very happy that you enjoyed your stay with us and that the sun was shining!
Discounts are available at restaurants in Vale do Lobo for anyone holding a resort card and booking directly through Vale do Lobo - this can cut down the costs for many groups and families.
Thank you once again for taking the time to write the review and we look forward to welcoming you back in the very near future.

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Reviewed 16 June 2014

Third trip to this resort and have very few complaints. stayed in Villa A30A in Oceano Clube.

Good stuff:
booked a one bed apartment, and was upgraded to a luxury 3 bed villa with pool.
circuit bus 24hrs - a godsend.
Staff - more than helpful, friendly, full of advice.
self contained resort - no need to leave if you don't want to.
only 10 mins from Villamoura if you want to visit there.
Choice of restaurants was excellent
Breezes Beach club - free of charge!!
facilities for checking out (shower/luggage room etc)
Security - I felt safe at all times, even after a few !

down sides
unexpected upgrade put us more than a walk to the beach/pool. (but was no problem with circuit bus)
my mattress was rock hard - had a sore hip by night 2
the sun didn't reach our terrace until late afternoon. So pool wasn't useable till late evening.
suggestion - the decking at the door could be extended to allow a couple of chairs to get the sun earlier in the day.
we couldn't work out how to operate the sound system - no instructions anywhere
in the 2nd bedroom, there was no table/dressing area or mirror. Had to use the bathroom.

All very minor things. I had an excellent trip - the staff need to be commended particularly the circuit bus drivers who come and pick you up at a phone call and are so friendly and full of suggestions and information.

No idea what the golf courses are like!

Room Tip: the Oceano Clube is a bit out of the way but wonderfully quiet and the circuit bus is on tap.
See more room tips
  • Stayed: June 2014, travelled with friends
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3  Thank franny0510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vale-do-Lobo-Algarve, Marketing Department at Vale do Lobo Resort, responded to this reviewResponded 17 June 2014

Thank you very much for taking the time to write a review about Vale do Lobo and for offering such useful advice and tips for other travellers in the future.
We are very proud of all of the staff within the resort and we will pass on your comments, especially to the circuit bus drivers.
Regarding the issues you had with the villa, we are very sorry you had some problems. Resort Reception is always happy to help while you are in the resort with any issues that may arise.
We hope that your overall experience will see you returning in the very near future to Vale do Lobo.

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Additional Information about Vale do Lobo Resort

Address: Estrada Vale do Lobo, Almancil 8135-864, Portugal
Region: Portugal > Algarve > Faro District > Almancil
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Almancil
#5 Spa Hotel in Almancil
#6 Family Hotel in Almancil
#7 Luxury Hotel in Almancil
Price Range: £68 - £314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Vale do Lobo Resort 5*
Number of rooms: 100
Official Description (provided by the hotel):
Vale do Lobo Golf & Beach Resort offers a unique concept in luxury living. 1,500 residential and holiday properties, makes it the largest luxury resort of its kind in Portugal with endless facilities and services in a unique location in the Algarve ... more   less 
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Also Known As:
Vale Do Lobo Hotel Almancil
Vale Lobo Hotel
Vale Do Lobo Resort Portugal/Algarve - Almancil

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