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Olympic Lagoon Resort
Ranked #3 of 102 Hotels in Ayia Napa
Certificate of Excellence
West Yorkshire, England
Level 6 Contributor
176 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
“See my full video of this great hotel on Youtube”
Reviewed 9 November 2013

To assist all, and supplement this review, I have filmed this hotel extensively and put the review on Youtube. Please go onto Youtube and search for ' wakeywarrior ' and click on my channel where you will see virtually everything at this hotel. Anything that is on the video I mention in this review, I have marked with a ' (v) '. Now enjoy-

BUILDING AND GROUNDS

The building and grounds are very nice. The hotel is what I would classify as a medium sized hotel for an all inclusive- not nearly as large as some we have stayed in. The grounds are actually well proportioned for the number of guests so you never feel it is overly busy.

The building is part original, but with a lot of new build and refurbishment. No expense has been spared in some of the construction. The hotel is distinguishable by its two towers, that light up different colours on a night.

The pools are very nicely landscaped. The grounds are nice- more so over near the lay river section of the hotel. There could have been more flowers and plantings and the grass is often patchy in the arid climate, but overall it is nice as you can see from the video.

The pavilion style restaurants (v) (a lot of the seating is outside) are very smart. The hotel's bathrooms in the communal areas are very nicely fitted out with no expense spared generally in the communal areas (v).

The reception (v) is not the grandest seen, but still nice enough.

The hotel is kept very clean with hardworking staff constantly walking around clearing up and emptying bins etc.

The hotel is divided into a number of areas. The main block, features the main restaurant, Rock and Roll Diner, Cinnamon Bar, and reception with some rooms above. There is then a block of rooms (ground floor rooms having gardens) to the right of the hotel (front elevation). The Fisherman's Village is to the left of reception (front elevation). Bungalows (where we were) are at the back of the hotel. There is then a coastal road which takes you down to Ayia Napa. Across this coastal road is the sister hotel, the Olympic Bay (v) and then the beach (v) which is very pleasant.

Fisherman's Village (v) is an adult's only area consisting of about 16 rooms. It was smaller than I expected, but looked nice enough with it's own pool.

Our companions were put in the Olympic Bay (v) sister hotel across the coastal road as they did not have children with them (it is also adult's only). This was a small quiet hotel near the beach, but only 5 minutes walk to the centre of the main complex.

LOCATION

We very much liked the location. We did not much care for Ayia Napa itself, but this is a couple of miles out. It is very easy to drive here from the airport, straight down a single dual carriageway for around 30 miles, and the hotel is right by the dual carriageway, opposite the Ayia Napa turnoff.

As a consequence there is some road noise, but not when you are in the pool area of the complex. Many of the rooms (above reception and the Fisherman's village area) back onto the road. There are some rooms which look back out towards the road. I cannot comment on how the road noise affects people in these rooms.

As stated, a very nice beach is across the road at the back of the hotel. There are numerous shops, bars and supermarkets in the area.

A large waterpark is close to this hotel- 10 minutes walk. For those who like running, it is flat and I enjoyed a few runs in the area, along the coastal road.

ROOMS

We booked a bungalow towards the back of the hotel which must be one of the quietest areas. The hotel entertainment is in an open plan bar area, and so noise will affect you if you are in the main area around the pool, but the entertainment stops at 10:30 ish so it is not bad. The Fisherman's Village rooms are quite far away from the bar areas.

The bungalow (v) was functional and quite nicely decorated, but we have definitely stayed in fancier rooms. It had a bathroom with shower over and a toliet, a separate toilet, a main bedroom, dividing doors and then a lounge area where they placed two beds for the children. It was good that the children had their own room.

Bungalows have either a private pool or a garden. If you are going in October as we did, the pools are too cold to swim in and so don't waste your money on a pool room.

The garden of the bungalow was not good- a piece of patchy grass. When paying this money, they should have a nicely kept and planted area. This definitely needs work OL!

The Olympic Bay rooms (v) were nice, slightly on the small side but fine for 2 people.

POOLS

The pools (v) are very cold in October, even though the weather was glorious (best weather we have ever had on vacation, anywhere). This is because the temperature drops in the evening and pulls the heat from the pools. OL should heat one, but the season ends at the beginning of November.

There is a large adult only pool (v) and a very large lagoon style pool (v) with children's pool and pirate ship (v). These are all nicely modelled. The main bar is in the middle of these pools. There is also a small snack hut in the main pool area that does drinks, sandwiches and salads.

Over on the 'newer' side of the hotel is the lazy river. Everyone loves this, and you float along very slowly through nicely landscaped gardens. (v) The lazy river starts outside the Captain's Deck restaurant (v), snakes past the area where people can get married (v), the Japanese restaurant (v), the Fisherman's village area (v) and comes back near the terrace for the main buffet.

There is a good indoor pool (v). Contrary to another review, it is heated. Because it is the only heated pool it can sometimes get busy with children.

The pools should be nice and warm up to the end of September.

RESTAURANTS, BARS, FOOD AND DRINK

The main restaurant is buffet. The choice is not as large as we have experienced at other larger all inclusives, but it is good quality. There are numerous cooked dishes, chicken, pork (lots of pork), great 'proper' hand made dough pizzas, always a selection of pastas. There is a large array of salads. Fruit choice was poorer- we have had better elsewhere. Similarly there could have been more fish. Desserts changed every day.

They supposedly have theme nights in the buffet- I have to say that apart from the carvery (the gammon is really good), I could not tell much difference, and I never saw dishes that matched the photographs of the theme- e.g skewers of king prawns etc.

Breakfasts were very good here. Would like to have seen better quality sausage, but the omelettes and other items were all good.

Overall the buffet was good. You can sit outside (v) or in.

The Japanese (v) was really good, the kids love it. They had the proper Japanese chefs, doing all of the fancy knife work and let the kids sit at the counter watching them prepare. They even got the kids and posed for photos with the kids. The food was very nice here, the pork and Terriyaki chicken was great. Unfortunately you can only go once a week.

The Captain's table Meze Greek restaurant (v) was less successful.The first hot course was cold although the lamb stew was nice. You could go here twice a week but once was enough.

We enjoyed the Rock n Roll Diner. The burgers tasted good to us and the kids liked the milkshakes.

Overall the food is very good here for an all inclusive, but would be better if they had more fish and fruit.

As to drinks, these are not generally of great quality and I feel they did not match the food. The beer was OK. The cocktails could vary greatly in quality depending from where you got them and who made them. On some occasions I had a decent Margarita from the Cinnamon bar, string with salt etc. On other times there was hardly any alcohol in it, no salt etc. Very variable. The drinks were better at the Cinnamon Bar than the pool bar (the main bar).

The white wine came out of a Tetra Block carton and was poor.

Special mention though has to go to the coffee. This was absolutely rancid on most occasions. OL needs to hire a large skip and throw its sorry machines in there. It would hardly taste of coffee, and sometimes tasted more like sweet warm water with a hint of chocolate! The Cinnamon bar did 'filter' coffee which came out of a similar but slightly different machine- not much better than the usual stuff but again depended on who made it and it ranged from palatable to undrinkable. OL need to source some decent bean to cup machines and give their guests a half decent cup of coffee.

Overall the drinks were passable, sometimes half decent but OL can do a lot of work in this area.

STAFF

Where OL does not need work is with its staff. We all said the staff were some of the best we have ever encountered. From the cockney Steve on the main bar, too the Japanese chefs, to the general waiters, they were generally excellent and in abundance. OL really excels in this area and the manager seemed to be walking around all the time making sure things were running smoothly.

I was happy to get my own drink but the staff would not let me and insisted they brought it to me in the Cinnamon bar- really good.

All in all this is what really makes this hotel stand out.

BARS

Apart from the kiosk, there are only two bars- the main pool bar where the entertainment is (v) and the Cinnamon bar (v).

Both are nice environments and I never had to wait long for a drink.

ENTERTAINMENT

The entertainment was decent. The team are very good and actually quite good performers and singers. They work very hard indeed throughout the day and continue to entertain in the evening with the inevitable mini disco and then a more adult orientated show. A couple of evenings they brought in outside entertainment such as the hypnotist which was OK.

My daughter (9) absolutely loved it in the kids club. It was very professionally run and the kids club area was very nice indeed, albeit a lot of the club activities take place indoors. It is all security locked with cameras. My daughter would have gone every day for most of the day if we had let her.

There is also a Teen club with video games etc, although I thought it was very cheeky to be charging 60- euros a week to use this in an all inclusive.

ANCILLARY

The internet was pretty good although it could be difficult to get on at peak times. It worked throughout the grounds.

The gym is quite small and was busy when I went in so went for a run instead. Shame it was not bigger but it had deceit equipment in.

The first few days there were a lot of weddings and large groups. The wedding venue (v) looked nice.

OVERALL

A great hotel. Rooms could be a bit nicer, the gardens on the bungalows need work. The drinks could be improved. It could do with a warm pool for late season. The coffee is horrible. BUT overall it is a very good hotel and I would certainly recommend it.

  • Stayed October 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Wakeywarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Bali, Indonesia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 November 2013

20 of us have just been to this hotel for my daughter wedding we had a great time, the wedding day was well organise,the adult pool was great, and the laze river was great fun, the only down side was the rooms they was so small, and no way to make a drink in your room so not 5 star , also the entertainment was hit and miss,but the staff was the most pleasant we have met it not adult hotel more family one great for kid if you are looking for a peacefully holiday not this hotel but if a family are going great, now looking for ward to going to Vietnam for Christmas and new year we are going to the blue ocean resort, so if anyone's been please let me know how you when on

Room Tip: Don't book room on rd you hear bins empty at 6am
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  • Stayed October 2013, travelled with family
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    • Service
Helpful?
Thank Ellen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 November 2013

My wife booked this last minute, something that im always weary of. But to my surprise this had to be the best holiday we ever had. We normally holiday in the Carribean or Indian Ocean during July but decided to wait to see what deals were near end of season. This was worth the wait, from check in to leaving the hotel the staff were brilliant always helpful and made your stay one to remember. From the hotel management right to the animation team I have never been made so welcome and relaxed.
At the Managers cocktail party, the manager took time to talk to everyone and was really interested in any comment to improve our stay, even on the day of departure came onto our coach to thank us for choosing the hotel.
Finally this hotel has something for all ages, the food was second to none with a long varied menu each night in the main resturaunt to the three theme resturaunt you were spoilt for choice.
This will not be our last time at this hotel. Thanks everyone for a holiday to remember.

Room Tip: Try to book the Fishermans Village, you wont be dissapointed
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  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank scott d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 November 2013

Just came back after a weeks stay. Where to start ,greeting was very friendly then trip in golf buggy .we were lucky enough to be upgraded to Olympic bay (adults only) and served breakfast and lunch there.staff great again( famos was so friendly)room was beautiful upgraded aga in to fisher mans village wow room was even better with four poster bed,your own sunbed s and 3steps into the pool.didnt notice to much noise from lazy river. food was great plenty of choice restaurant was spotless.minor niggle no micro to heat food(people don't shut lids) and would b good at breakfast if they came round with tea,coffee. Entertainment team were brill not the usual rubbish in all inclusive . Drinks were great but the wine not up to standard for the standard of this hotel.would def go back was ,at family wedding and was brilliant day

Room Tip: Fisherman s village is worth a stay
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  • Stayed October 2013, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank divster_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
Level 4 Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 7 November 2013

We have stayed at mainly adult only hotels, thinking that having an adult only area of the hotel (Fishermans villiage) we thought that this would be adult focused. The lazy river runs by this area of the hotel, until 11 am it was very peaceful, then all hell lets loose as screaming children, and loud adults would regularly pass some using the most foul language i have heard.
The evening entertainment was hit and miss, all stars are very talented and maintain a high level of energy through to late evening. Pool bar staff were some of the most plesant we have ever met and considering some of the customers were quite rude always served with a smile, Yianis, Stelios, Steve, Andreas, Andrei, Valentinos, Panos, Tquis and George thankyou to all of you. Also Monica our maid during our stat.
The hotel was very clean, plenty of choice of food. We mainly ate at the buffet, also ate later to avoid the rush, there was also the option of dining in an adult only section.
Overall we had a plesant stay and met some very interesting people, yes there were some days with three or four weddings, other than seeing three or four brides on the dance floor in the evening you may not have been aware of them.
If you are looking for a quiet adult only holiday where you can relax in peace i would advise another hotel.
If you are looking for a family holiday or a wedding venue then this could be for you.

Room Tip: fishermans villiage, new accommodation clean and well located apart from the lazy river.
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  • Stayed October 2013, travelled as a couple
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank ManchesterTomtom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
olympicpr, Guest Relations Manager at Olympic Lagoon Resort, responded to this review, 8 November 2013
Dear Guest,

Thank you for your valuable feedback. We’re delighted to learn of the more positive experiences you received during your stay at our Resort.

On another note will give us great pleasure to inform you that at the Olympic Lagoon Resort we have two adults’ only areas. The Fisherman’s Village (which you have experienced) and is to accommodate guests who wish to be within the Resort’s grounds, all the facilities and services the Olympic Lagoon has to offer and Olympic Bay which is located on Landa Beach and only 5 minutes walk from Olympic Lagoon Resort. Olympic Bay is our Boutique property, all inclusive and is consists of 19 newly renovated rooms. At the Olympic Bay - as we have at Fisherman’s village - are dedicated waiters who strive in making sure that all guests are very well looked after. Every day, the Olympic Bay guests have a choice of à la carte breakfast and
à la carte Lunch; at 11:00 am the service attendant will go around the pool offering guests cold towels and fresh fruit; at 3:00 pm once again fresh towels and desserts. During the day, refreshments and exotic cocktails are flowing around the pool while you are relaxing and absorbing the sun.

Dear reviewer, our guests comments are always most welcome as they assist us to reassess certain mishaps and rectify them. Thank you again for your support and we hope to see you at Olympic Bay and give us the opportunity to offer you the cool, calm, and collected experience you are craving for.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
67 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 5 November 2013 via mobile

We were a mixed bunch so I can give you different perspectives. My sister in law and her 4 children under the age of 10 loved this place. They could all come and go as they pleased and were well entertained because of kids programs by day and mini disco by night. My in laws were happy to be with grand kids and got some time with their daughter and son. My husband and I were constantly looking for a place to get away from all the screaming children. We were booked into the fisherman village and even there, it's not quiet since the lazy river runs all along the "adult" area. Food was generally good, but the buffet restaurant is a zoo. The Japanese specialty place was not good. The Cypriot restaurant was amazing. We did 2 day trips. One to Nicosia and one to some villages. Both highly recommended. This is not a relaxing romantic place. It is a place to entertain kids, so be aware.

Stayed October 2013
Helpful?
Thank jdcamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
olympicpr, Guest Relations Manager at Olympic Lagoon Resort, responded to this review, 8 November 2013
Dear Reviewer,

Thank you for the time and effort in giving us this feedback in regards to your most recent stay with us.

At the Olympic Lagoon Resort we pride ourselves for providing unique accommodation for all markets. Your review addresses the fact that you ‘were constantly looking for a place to get away from all the screaming children’. Your statement saddens us because if we were aware that this was the case, would have been more than happy to relocate you at our Boutique property Olympic Bay, just across the road from the Olympic Lagoon. This venue offers 19 newly renovated rooms with exactly the same facilities as Fisherman’s Village, (different interior though), all rooms are facing the sea and the pool; It is in fact positioned on Landa Beach which is a blue flagged beach. Olympic Bay is an adult’s only facility offering friendly personalized service, tranquility and pure peacefulness. There is à la carte breakfast menu and à la carte Lunch; Snacks and drinks are served while you are sunbathing around the pool or the Hotel’s restaurant should you wish to.

Dear Guest, once again thank you for choosing to stay with us and we would love having the opportunity to accommodate you at the Olympic Bay in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Croydon, United Kingdom
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 November 2013

Decided to try somewhere different so after seeing this hotel my family and I were quite excited to go somewhere new. The staff greeted us with smiles and were helpful throughout the stay. It was all-inclusive and each meal was buffet so you could choose what you wanted and it was perfect for those days you couldnt decide what to have - they did have a different 'theme' for each day e.g Oriental, farmers grill etc but there was always food for those who werent keen on the theme. The room was lovely too and the entire hotel was spotlessly clean. The entertainment 'Kanika Allstars' put on shows once every other day and they were always enjoyable too! Definitely would recommend it and i'm going to go here again!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca13WP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Olympic Lagoon Resort

Property: Olympic Lagoon Resort
Address: Xylofagou-Agia Napa Rd, Ayia Napa 5330, Cyprus
Region: Cyprus > Famagusta District > Ayia Napa
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ayia Napa
#2 Family Hotel in Ayia Napa
#2 Luxury Hotel in Ayia Napa
#3 Spa Hotel in Ayia Napa
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Olympic Lagoon Resort 4*
Number of rooms: 301
Official Description (provided by the hotel):
One destination ... a whole new world !A perfectly cut gem with multiple facets, the Olympic Lagoon Resort shimmers in different colors, allowing you to enjoy your favorite aspect: The fun facilities for all ages, and the quiet locations like our fisherman s village designed for two. Both an exciting resort and a tranquil escape, Olympic Lagoon welcomes you to the absolute holiday,a tropical paradise with an extensive number of themed swimmimg pools for families,children and adults only.Our five restaurants included in a luxury all inclusive package which offer you an endless choice of food and beverage selection with international brands. Our Serenity Health club and spa welcoming our guests into a world of wellbeing and indulgence giving them the pleasure of a fully relaxing make over for body and mind. Our entertainment programme which include activities all day round and which are carefully designed to satisfy all age groups,our little monsters kids club and teenz club all carefully completing our vision of being the number one holiday resort in Cyprus. ... more   less 
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Also Known As:
Olympic Lagoon Hotel Ayia Napa
Olympic Lagoon Ayia Napa

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