To assist all, and supplement this review, I have filmed this hotel extensively and put the review on Youtube. Please go onto Youtube and search for ' wakeywarrior ' and click on my channel where you will see virtually everything at this hotel. Anything that is on the video I mention in this review, I have marked with a ' (v) '. Now enjoy-
BUILDING AND GROUNDS
The building and grounds are very nice. The hotel is what I would classify as a medium sized hotel for an all inclusive- not nearly as large as some we have stayed in. The grounds are actually well proportioned for the number of guests so you never feel it is overly busy.
The building is part original, but with a lot of new build and refurbishment. No expense has been spared in some of the construction. The hotel is distinguishable by its two towers, that light up different colours on a night.
The pools are very nicely landscaped. The grounds are nice- more so over near the lay river section of the hotel. There could have been more flowers and plantings and the grass is often patchy in the arid climate, but overall it is nice as you can see from the video.
The pavilion style restaurants (v) (a lot of the seating is outside) are very smart. The hotel's bathrooms in the communal areas are very nicely fitted out with no expense spared generally in the communal areas (v).
The reception (v) is not the grandest seen, but still nice enough.
The hotel is kept very clean with hardworking staff constantly walking around clearing up and emptying bins etc.
The hotel is divided into a number of areas. The main block, features the main restaurant, Rock and Roll Diner, Cinnamon Bar, and reception with some rooms above. There is then a block of rooms (ground floor rooms having gardens) to the right of the hotel (front elevation). The Fisherman's Village is to the left of reception (front elevation). Bungalows (where we were) are at the back of the hotel. There is then a coastal road which takes you down to Ayia Napa. Across this coastal road is the sister hotel, the Olympic Bay (v) and then the beach (v) which is very pleasant.
Fisherman's Village (v) is an adult's only area consisting of about 16 rooms. It was smaller than I expected, but looked nice enough with it's own pool.
Our companions were put in the Olympic Bay (v) sister hotel across the coastal road as they did not have children with them (it is also adult's only). This was a small quiet hotel near the beach, but only 5 minutes walk to the centre of the main complex.
We very much liked the location. We did not much care for Ayia Napa itself, but this is a couple of miles out. It is very easy to drive here from the airport, straight down a single dual carriageway for around 30 miles, and the hotel is right by the dual carriageway, opposite the Ayia Napa turnoff.
As a consequence there is some road noise, but not when you are in the pool area of the complex. Many of the rooms (above reception and the Fisherman's village area) back onto the road. There are some rooms which look back out towards the road. I cannot comment on how the road noise affects people in these rooms.
As stated, a very nice beach is across the road at the back of the hotel. There are numerous shops, bars and supermarkets in the area.
A large waterpark is close to this hotel- 10 minutes walk. For those who like running, it is flat and I enjoyed a few runs in the area, along the coastal road.
We booked a bungalow towards the back of the hotel which must be one of the quietest areas. The hotel entertainment is in an open plan bar area, and so noise will affect you if you are in the main area around the pool, but the entertainment stops at 10:30 ish so it is not bad. The Fisherman's Village rooms are quite far away from the bar areas.
The bungalow (v) was functional and quite nicely decorated, but we have definitely stayed in fancier rooms. It had a bathroom with shower over and a toliet, a separate toilet, a main bedroom, dividing doors and then a lounge area where they placed two beds for the children. It was good that the children had their own room.
Bungalows have either a private pool or a garden. If you are going in October as we did, the pools are too cold to swim in and so don't waste your money on a pool room.
The garden of the bungalow was not good- a piece of patchy grass. When paying this money, they should have a nicely kept and planted area. This definitely needs work OL!
The Olympic Bay rooms (v) were nice, slightly on the small side but fine for 2 people.
The pools (v) are very cold in October, even though the weather was glorious (best weather we have ever had on vacation, anywhere). This is because the temperature drops in the evening and pulls the heat from the pools. OL should heat one, but the season ends at the beginning of November.
There is a large adult only pool (v) and a very large lagoon style pool (v) with children's pool and pirate ship (v). These are all nicely modelled. The main bar is in the middle of these pools. There is also a small snack hut in the main pool area that does drinks, sandwiches and salads.
Over on the 'newer' side of the hotel is the lazy river. Everyone loves this, and you float along very slowly through nicely landscaped gardens. (v) The lazy river starts outside the Captain's Deck restaurant (v), snakes past the area where people can get married (v), the Japanese restaurant (v), the Fisherman's village area (v) and comes back near the terrace for the main buffet.
There is a good indoor pool (v). Contrary to another review, it is heated. Because it is the only heated pool it can sometimes get busy with children.
The pools should be nice and warm up to the end of September.
RESTAURANTS, BARS, FOOD AND DRINK
The main restaurant is buffet. The choice is not as large as we have experienced at other larger all inclusives, but it is good quality. There are numerous cooked dishes, chicken, pork (lots of pork), great 'proper' hand made dough pizzas, always a selection of pastas. There is a large array of salads. Fruit choice was poorer- we have had better elsewhere. Similarly there could have been more fish. Desserts changed every day.
They supposedly have theme nights in the buffet- I have to say that apart from the carvery (the gammon is really good), I could not tell much difference, and I never saw dishes that matched the photographs of the theme- e.g skewers of king prawns etc.
Breakfasts were very good here. Would like to have seen better quality sausage, but the omelettes and other items were all good.
Overall the buffet was good. You can sit outside (v) or in.
The Japanese (v) was really good, the kids love it. They had the proper Japanese chefs, doing all of the fancy knife work and let the kids sit at the counter watching them prepare. They even got the kids and posed for photos with the kids. The food was very nice here, the pork and Terriyaki chicken was great. Unfortunately you can only go once a week.
The Captain's table Meze Greek restaurant (v) was less successful.The first hot course was cold although the lamb stew was nice. You could go here twice a week but once was enough.
We enjoyed the Rock n Roll Diner. The burgers tasted good to us and the kids liked the milkshakes.
Overall the food is very good here for an all inclusive, but would be better if they had more fish and fruit.
As to drinks, these are not generally of great quality and I feel they did not match the food. The beer was OK. The cocktails could vary greatly in quality depending from where you got them and who made them. On some occasions I had a decent Margarita from the Cinnamon bar, string with salt etc. On other times there was hardly any alcohol in it, no salt etc. Very variable. The drinks were better at the Cinnamon Bar than the pool bar (the main bar).
The white wine came out of a Tetra Block carton and was poor.
Special mention though has to go to the coffee. This was absolutely rancid on most occasions. OL needs to hire a large skip and throw its sorry machines in there. It would hardly taste of coffee, and sometimes tasted more like sweet warm water with a hint of chocolate! The Cinnamon bar did 'filter' coffee which came out of a similar but slightly different machine- not much better than the usual stuff but again depended on who made it and it ranged from palatable to undrinkable. OL need to source some decent bean to cup machines and give their guests a half decent cup of coffee.
Overall the drinks were passable, sometimes half decent but OL can do a lot of work in this area.
Where OL does not need work is with its staff. We all said the staff were some of the best we have ever encountered. From the cockney Steve on the main bar, too the Japanese chefs, to the general waiters, they were generally excellent and in abundance. OL really excels in this area and the manager seemed to be walking around all the time making sure things were running smoothly.
I was happy to get my own drink but the staff would not let me and insisted they brought it to me in the Cinnamon bar- really good.
All in all this is what really makes this hotel stand out.
Apart from the kiosk, there are only two bars- the main pool bar where the entertainment is (v) and the Cinnamon bar (v).
Both are nice environments and I never had to wait long for a drink.
The entertainment was decent. The team are very good and actually quite good performers and singers. They work very hard indeed throughout the day and continue to entertain in the evening with the inevitable mini disco and then a more adult orientated show. A couple of evenings they brought in outside entertainment such as the hypnotist which was OK.
My daughter (9) absolutely loved it in the kids club. It was very professionally run and the kids club area was very nice indeed, albeit a lot of the club activities take place indoors. It is all security locked with cameras. My daughter would have gone every day for most of the day if we had let her.
There is also a Teen club with video games etc, although I thought it was very cheeky to be charging 60- euros a week to use this in an all inclusive.
The internet was pretty good although it could be difficult to get on at peak times. It worked throughout the grounds.
The gym is quite small and was busy when I went in so went for a run instead. Shame it was not bigger but it had deceit equipment in.
The first few days there were a lot of weddings and large groups. The wedding venue (v) looked nice.
A great hotel. Rooms could be a bit nicer, the gardens on the bungalows need work. The drinks could be improved. It could do with a warm pool for late season. The coffee is horrible. BUT overall it is a very good hotel and I would certainly recommend it.
- Official Description (provided by the hotel):
- One destination ... a whole new world !A perfectly cut gem with multiple facets, the Olympic Lagoon Resort shimmers in different colors, allowing you to enjoy your favorite aspect: The fun facilities for all ages, and the quiet locations like our fisherman s village designed for two. Both an exciting resort and a tranquil escape, Olympic Lagoon welcomes you to the absolute holiday,a tropical paradise with an extensive number of themed swimmimg pools for families,children and adults only.Our five restaurants included in a luxury all inclusive package which offer you an endless choice of food and beverage selection with international brands. Our Serenity Health club and spa welcoming our guests into a world of wellbeing and indulgence giving them the pleasure of a fully relaxing make over for body and mind. Our entertainment programme which include activities all day round and which are carefully designed to satisfy all age groups,our little monsters kids club and teenz club all carefully completing our vision of being the number one holiday resort in Cyprus. ... more less
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- Also Known As:
- Olympic Lagoon Hotel Ayia Napa
- Olympic Lagoon Ayia Napa