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Loutsiana Hotel Apts
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Reviews (618)
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All reviewsair conself cateringmakronissos beachbus stop right outside the hotelnext yearpool areabar staffwater parkgreat holidaymin walkclean apartmentsparrot showhalf boardcentre of ayia napabus servicebed apartmentfor making our holiday
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Reviewed 4 August 2011

Having tuned in to TripAdvisor to see what's happening on the Ayia Napa front this season, I found myself reading mixed reviews of Loutsiana. 
So as I sit here, counting down the next 20 days until we return, I thought I'd provide a little insight of my own. 
This will be the 4th visit over the last 3 years to Loutsiana Apartments. We love the place, the staff are all welcoming and how they remembered our names, let alone faces on our second visit added a very personal touch to the way you are treated. Every step is taken to make your stay a happy one. And YES this may include the staff having to chastise the odd over rowdy visitor or two. Everyone goes on holiday to enjoy it, and the Loutsiana staff are like a second family who ensure EVERYONE's needs are taken care of. 
George and his bar staff are the friendliest bunch of hard workers and keep you topped up with food and drink any time of day / night. 
Whether you are just waking up or sat on your balcony relaxing in the evening, you'll always spot one of the owners or another member of staff going about their business making the place look spick and span EVERY day. 
Nothing is too much trouble when it comes to helping their guests. 
All you have to do is Ask.!
We went to Ayia Napa in Sept. 2009 for a relatives wedding. We stayed at Loutsiana. Others stayed in hotels and apartments down the road, and the bride and groom stayed in the top rated Nissi Beach hotel.
But where did everyone go every day and night (apart from the actual wedding day) all week...?
You guessed it, Loutsiana. 
They all just couldn't stay away, so whether you're a guest or just passing through, call in there and have a great time. 

  • Stayed: August 2011
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Thank Mick_n_Joan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loutsiana, Front Office Manager at Loutsiana Hotel Apts, responded to this reviewResponded 18 August 2011

Thank you for your review and comments. It is nice to know that we will be seeing you again
soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2011

This hotel is awful ..Ants!.. All over the wall and floors .. Toliet leeks .. Staff are so rude! The manager violent .. And a miserable person .. We r on holiday to have a good time! We got kicked out off the hotel for jumping in the pool at 8.02 when people was still in there! Would not recommend any young people to go ... It's miles away from the nightlife and infact miles away from anywhere this hotel if for old people or families ... Worst holiday off my life!!!!!

  • Stayed: July 2011
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1  Thank Ambee13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loutsiana, Front Office Manager at Loutsiana Hotel Apts, responded to this reviewResponded 4 August 2011

In reply to your comments we do want people to have a good time but we ask for respect for other holiday makers and also for how you treat the property. All guests are asked not to put paper down the toilets as this causes problems, it is explained why not go into the pool after 20:00. Ants follow the smell of food etc which is left laying around the apartment. There is a local bus which operates frequently until 04.00am. Please refer to previous comments from other travellers who do not seem to share your comments. Your next holiday should perhaps be the 18-30 but remember that they still have rules.

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Reviewed 1 August 2011

My wife and I stayed here 4 years ago and loved every minute of it, it is in a great location out of the madness that is Asia Napa but close enough to take to the clubs when required. We have booked to come backs this year Sept 4th and we cannot wait, it's our first proper holiday in 4 years and was an instant choice to come back. The stunning beach and Keo is calling!

  • Stayed: September 2010
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Thank MarkandNickyMK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loutsiana, Front Office Manager at Loutsiana Hotel Apts, responded to this reviewResponded 3 August 2011

It is nice to know that you enjoyed yourselves 4 years ago and I am sure you will enjoy the
4th September holiday as much if not more. Since your last stay - we now have an improved
bus service into Ayia Napa, Protaras and Paralimni - we will explain more upon your arrival.
See you in a few weeks time.

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Reviewed 29 July 2011

I am new to trip advisor and really wanted to comment on this hotel. I have stayed here 5 times but have not been able to afford for the last couple of years... Hopefully this year!
The staff at this hotel are wonderful. This was where i came for my first ever holiday without my parents and was made to feel so welcome and safe. The rooms are cleaned daily and all the maids are pleasant too.
The bar staff recognised me and remembered mine and my partners names and commented on me going blonde since the year before. This is amazing customer service when you think about it! I work in the hotel industry so i have fussy standards and they meet them all.
This hotel is great for anyone who doesnt want to be right in the middle of ayia napa but close enough to dip your toes in if you fancy. And the taxi ride into the centre always cost no more that 4 pound.

Room Tip: If you want more privacy, request appartmentsII as they are further down the road from the bar and main hotel and only share a pool with few
  • Stayed: August 2010, travelled as a couple
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Thank TheBarber5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loutsiana, Front Office Manager at Loutsiana Hotel Apts, responded to this reviewResponded 31 July 2011

We are pleased that you enjoyed another stay with us. Yes the bar staff always remember
a pretty face. Thank you for your comments regarding the maids - they do work hard and
it is nice to let them know that they are doing a good job. Hopefully we will see you for your
6th visit soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2011

we were so lucky as we were in the newly refurbished appartments and they were absolutely lovely id say a 4* english standards, i think they have plans to change all the appartments over winter 2011. The pictures do not do the pool side justice it is genuinely cleen and lovely with plenty of sun beds. I also had a look around the other appartments they are clean, however basic compaired to ours. Our room was cleaned every day and towels changed, and the aircon was well worth 6 euros. Gaz the night receptionist is lovely so was all the bar staff :). We booked through thomas cook and our rep theo was fab aswell.

As location goes it suited us, we went into napa centre strip every night about 12 pm after spending a hour or so at the reasonably priced accomodation bar.The bus ride was 1 euro or a taxi for 10 euro however we did get it for 6 if u negotiate. the busses run untill 4 am or do what we did some nights and stay out untill 8 am the next morning and then get the bus home.

As long as you come back quiet the staff have no problem with you stumbleing home at 4/5/6 am ect.

i will defo return to this hotel next year when we return to napa !!! you will love it :)
thankyou from hayley and the girls xxx

  • Stayed: July 2011, travelled with friends
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2  Thank hayleyd100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loutsiana, Front Office Manager at Loutsiana Hotel Apts, responded to this reviewResponded 24 July 2011

Hi Hayley - We are so glad that you enjoyed your stay with us. It will be nice to see you again next year. Your comments have been passed onto Gary the night reception and also to the bar staff. We will also let Theo know that you have mentioned him.

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